Lebanon Ford

couldnt ask for a better experience! These guys went above and beyond to get me into the vehicle I wanted! Even with negative equity they made it happen! Highly recommend Charlie Watson! These guys went above and beyond to get me into the vehicle I wanted! Even with negative equity they made it happen! Highly recommend Charlie Watson! More

My experience one Saturday morning. I was at Quick Lane and decided while waiting on oil change and tire rotation package to be complete, to go next door to Lebanon Ford just to take a l I was at Quick Lane and decided while waiting on oil change and tire rotation package to be complete, to go next door to Lebanon Ford just to take a look. I was met by Brian Hoying and told him my price range and what basically I was looking for. He leveled with me and told me if I was in the 5K range for a second car I would get a car but maybe not what I was willing to drive around. We parted that day and Brian said take a look online and see what you like. I did and next day I drove out with a 2009 Chevy Malibu. Exactly what I was looking for. Good gas mileage and a real clean car inside and out. I told Brian I was concerned about the front brakes, and he said he would get the OK to do new brakes and rotors all around the car plus filled my tank before I left. It was a pleasure to go to Lebanon Ford to get free, good coffee, they fed me breakfast too. What more can you ask for. Bryan, one to ten you get a ten plus. Thanks for everything. More

Great experience! Highly recommend. Took a day off of work and drove 135 miles to see a used truck based entirely on the quality of the internet listing and my phone conversation with Br Took a day off of work and drove 135 miles to see a used truck based entirely on the quality of the internet listing and my phone conversation with Bryan. Could not be more pleased with the quality of service we received at the dealership. Made the purchase (which included a trade in), got through the finance office very quickly and with no pressure. Made the 135 mile drive home in our new (used) truck without incident. I give my highest recommendation to Lebanon Ford and Bryan Pence! More

Mike's F-150 I had a terrible experience with Toyota in Cincinnati, Brian at Lebanon Ford handled all the paperwork by phone and I was able to take delivery of my I had a terrible experience with Toyota in Cincinnati, Brian at Lebanon Ford handled all the paperwork by phone and I was able to take delivery of my 2011 f-150 on my lunch hour. I can't say how great they all were and worked to get me out on time, which they did. I will be bring my wife there soon to look at a Fusion (to get her out of her Camry as we are no longer toyota customers and would not even take a free Toyota after our experience at Kings Auto Mall). I highly recommend anyone looking for a Ford fo see these people at Lebanon Ford. More

Great experience They help me a lot to get me a new vehicle in my price range. Tom was very friendly and a hard worker to make me happy They help me a lot to get me a new vehicle in my price range. Tom was very friendly and a hard worker to make me happy More

Excellent car buying experience! Anyone who knows me knows that car shopping is my least favorite thing to do, because of bad experiences in the past with pushy and judgmental sales p Anyone who knows me knows that car shopping is my least favorite thing to do, because of bad experiences in the past with pushy and judgmental sales people. Well Kevin and the rest of the staff at Lebanon Ford changed that! We walked in told them what we needed and what we were up against and a few hours later we were driving home in our brand new Ford truck! We have found our dealership for life! Thank you to Kevin, Jenny (in finance) and the entire staff for making a pleasant, family friendly environment and overall excellent car purchasing experience! More

Great visit!! I went to Ford with my heart set on a new fusion, but was unsure if I could afford it. It was my first time buying a new car and Kevin made me feel li I went to Ford with my heart set on a new fusion, but was unsure if I could afford it. It was my first time buying a new car and Kevin made me feel like I wasn't crazy for wanting something so expensive (to me). He reassured me that I could get what I wanted and not spend too much, and that's exactly what I got. I was new to the whole car buying experience and everyone at Ford was great about making sure I understood everything and answering all my questions. His son Niko was also great on the finance end of things and very nice about helping me handle my insurance questions. Overall great experience! More

Great sales staff & financing personnell! We have bought several vehicles from many dealerships over the years including this one. This was our first time buying with Kathy Wells & filling out We have bought several vehicles from many dealerships over the years including this one. This was our first time buying with Kathy Wells & filling out all the necessary paperwork with Jenny. They were both exceptional & I would recommend them to anyone. Josh Hipp was very nice too but we didn't have a lot of interaction with him so I can't say anything much about him. More

2014 GMC Sierra purchase John Martin and Bryan Pence stayed late (because I live 1hr 30mins away). John somehow worked out an amazing deal for me within my budget and and with John Martin and Bryan Pence stayed late (because I live 1hr 30mins away). John somehow worked out an amazing deal for me within my budget and and with a trade in. They were both very professional and THE ONLY DEALER WITHIN 100 miles WHO WOULD EVEN NEGOTIATE! That's huge for me, I'll be making the 1hr 30min drive to Lebanon Ford for my next vehicle purchase just because of my experience! Very happy with the end result!! Thanks guys for negotiating, you have won my business! More

Excellent Customer Service Brant Benson met with my husband and I, and we immediately felt comfortable with him. Once we told him our price range, and what we liked he showed us Brant Benson met with my husband and I, and we immediately felt comfortable with him. Once we told him our price range, and what we liked he showed us several options. He didn't try to push a more expensive vehicle on us, and he certainly listened to every concern we had. Brant introduced us to the service department as well as a man that handles any technical questions we may have once we begin syncing our phones to the car etc. etc. We had just left a different dealership when we came to see Brant and what a difference the experience was with Brant! Travis in the financial department is another amazing customer service oriented man. More