Lebanon Ford

My new car Kathy was so patient while I was getting another financial matter taken care of. She took the time to make sure I had my phone synced up and ready Kathy was so patient while I was getting another financial matter taken care of. She took the time to make sure I had my phone synced up and ready to go and answered all of my questions and concerned very promptly and professionally. Everyone there were wonderful. More

My best ever vehicle purchase experience Excellent communication. Very friendly. No pressure. No games. Whole process very professional and organized. Bryan communicated with me all day as we Excellent communication. Very friendly. No pressure. No games. Whole process very professional and organized. Bryan communicated with me all day as we went through the pre-approval process, on his day off, and then went to the dealership that evening to close the deal. Jenny had all the paperwork organized and ready to sign and I'd say she is the most pleasant finance person I've ever experienced. I drove an hour to get the truck I wanted. There are plenty of Ford dealers closer to home but the experience at Lebanon was so good I will probably be returning. for service, even with the 2 hour roundtrip commute. More

Buying a car on a dime My Husbands car broke down & the cost to repair it would have been more than the car was worth so like most Americans working paycheck to paycheck we My Husbands car broke down & the cost to repair it would have been more than the car was worth so like most Americans working paycheck to paycheck we were only able to scrape 500.00 for a down payment. Our sales person & finance guy were awesome. They were able to get our monthly payment were we wanted it actually less then we wanted. My husband got a 2009 explore & the mileage was 5700,00 & they gave us 200.00 for our old car & they came to our house & towed it away talk about customer service. I will definitely buy my next car from here. Thanks for making car buying so painless More

2nd car Ive bought from them! I Boughy a focus st last year and had a wonderful experience so I went back this year to upgrade to the ST 3! They found me a perfect match easy frien I Boughy a focus st last year and had a wonderful experience so I went back this year to upgrade to the ST 3! They found me a perfect match easy friendly and not pushy. As long as ford has cars I like I will be a returning customer down the line for this dealership!! I absolutely love Kathy! Best saleswoman there is :) More

Worth the time and money! This dealership is fantastic! The people are great to work with, and willing to get you in the vehicle of your choice on your terms. We drove over 50 This dealership is fantastic! The people are great to work with, and willing to get you in the vehicle of your choice on your terms. We drove over 50 miles to this dealership and would do it again to purchase another vehicle. I have been telling everyone about the service we received from this dealership and how they made us feel like family. Thanks for everything!! More

exceptional service We are repeat customers! Patient and understanding Worked with us until we found the perfect car at the perfect price. Would highly recommend. We We are repeat customers! Patient and understanding Worked with us until we found the perfect car at the perfect price. Would highly recommend. We will be back when we need another car. More

Very helpful I had three older vehicles that I traded-in on my new vehicle. They came to my house to appraise all three vehicles. And then came to the house to pic I had three older vehicles that I traded-in on my new vehicle. They came to my house to appraise all three vehicles. And then came to the house to pick them up so I did not have to arrange for help getting all three to the dealership. It was very helpful and very appreciated. More

Always a nice experience My husband and I have purchased from Kevin at Lebanon Ford in the past so there was no question we'd be back when considering our next new vehicle pur My husband and I have purchased from Kevin at Lebanon Ford in the past so there was no question we'd be back when considering our next new vehicle purchase. As usual, Kevin was a great help as we picked out our new Ford Escape. We appreciate his no-nonsense attitude and willingness to go above and beyond for his clients. More

We could not be happier! My fiancé and I just bought our first car where we needed to get financed. Kathy Wells did an awesome job helping us get approved and into the truck w My fiancé and I just bought our first car where we needed to get financed. Kathy Wells did an awesome job helping us get approved and into the truck we love. She was very friendly and easy going. We have had horrible experiences in the past at buy here pay here lots. The customer service was horrible and the interest rates were crazy (29.9%). At Lebanon Ford with just a small down payment we was able to get a low interest rate (under 5%) and low monthly payments ($164.00). I would recommend this dealership to anyone. More

In and out comfortably, but then Brant went out of his way to make us feel comfortable with our purchase. The car was ready for us when we arrived and a few hours later we were out th Brant went out of his way to make us feel comfortable with our purchase. The car was ready for us when we arrived and a few hours later we were out the door with exactly what we wanted for the price we wanted. No need to say more about the purchase. However, when it came time to register the vehicle in Indiana we found that we did not have the required paperwork to make it happen. The title was inadvertently sent to the lien-holder and even as I write this I am in a frustrating battle to get everything taken care of after spending an entire day on the phone, because we were not informed or equipped to handle the process. To be continued... More