Lebanon Ford

Excellent Car Buying Experience Lebanon Ford and Brant Benson, Sales Representative, are first class all the way. Brant took the time to explain the different purchase options and g Lebanon Ford and Brant Benson, Sales Representative, are first class all the way. Brant took the time to explain the different purchase options and gave me great advice on what type of financing I should pursue for my 2014 Ford Edge Sport. I would highly recommend Brant as as Sales Representative and Lebanon Ford for my car/truck buying needs. More

Great service After our experience with Lebanon Ford we will never purchase another ford elsewhere. We had been shopping for an explorer for months. Brant knew wha After our experience with Lebanon Ford we will never purchase another ford elsewhere. We had been shopping for an explorer for months. Brant knew what we wanted to pay and kept checking until the payments were where we wanted them! More

Lovin Lebanon From start to finish the Lebanon Ford family made me feel appreciated and took care of all my needs. I would definitely recommend them to anyone inte From start to finish the Lebanon Ford family made me feel appreciated and took care of all my needs. I would definitely recommend them to anyone interested in purchasing a vehicle. More

dan cutter Dan was my manager in Buffalo NY. Honest , integrity, helpful. He new how to be a team player and a leader of men. Frank Annarino Dan was my manager in Buffalo NY. Honest , integrity, helpful. He new how to be a team player and a leader of men. Frank Annarino More

Good people! Second vehicle from them. Good people! I will recommend them to everyone. I bought my first new Ford in 1975. I've dealt with a lot of dealers since Second vehicle from them. Good people! I will recommend them to everyone. I bought my first new Ford in 1975. I've dealt with a lot of dealers since then, but none to compare to these folks. More

Disappointed in Service Department 2007 Ford Explorer I had my transmission serviced at 96,000 and at the I was told the problem was fixed and the transmission fluid was changed. At 144,000 I take the veh I had my transmission serviced at 96,000 and at the I was told the problem was fixed and the transmission fluid was changed. At 144,000 I take the vehicle in for service on the transmission because it was slipping and after the service technician inspected the transmission the result was that the transmission was burnt up because the transmission fluid was not changed as specified by the manufacturer according to the Service Representative that I should have done this, which the service was done at 96,000 and the manufacturer recommendation is that it be changed at 100,000 miles. When I said this to the service representative he started stumbling and said oh let me check your service records and then not only did he find that Lebanon Ford changed the transmission fluid he proceeded to tell me the problem was probably going on when that was done and I asked why they didn't catch it then when they were doing the warrenty work he say " I don't know sir I wasn't the one who did the work " the estimate provided to exchange the transimission with a rebuilt transmission will be $5,100.00 plus tax. At this point I told them I would pick the vehicle up because I couldn't afford that and when I get the car back not only is the transmission worse the engine light indicator and wrench light is on the dash warning signs. I received another estimate for a rebuilt transmission for $2,200.00 plus tax. From a Transmission Shop that has been in the business for over 40 years. Because of how this has been handled I will never walk in this dealership again. They have serviced the vehicle since I bought it from them. More

Plesantly surprised We had no idea of great experience we were in for when we went to Lebanon Ford & met with Kathy Wells. Kathy went above and beyond for us in helping We had no idea of great experience we were in for when we went to Lebanon Ford & met with Kathy Wells. Kathy went above and beyond for us in helping us secure a safe car for our 18 year daughter, We went in to buy a used car and left with a brand new car with a great interest rate and price!! By the end of deal we felt like Kathy was a part of the family and we put our trust in her completely. Everyone there at Lebanon made us feel welcomed, not pressured, to be there. When we are in need of another car we will most certainly go back to Lebanon Ford and Kathy Wells!!! More

Salesman went out of his way to be helpful. Did everything possible to help us with our choice and brought car up to the door for us to inspect. Not sure of went out of his way to be helpful. Did everything possible to help us with our choice and brought car up to the door for us to inspect. Not sure of the name of the finance man that we worked with. Cannot read his signature. More

Exceptional Customer Service with new car purchase! I had an amazing experience purchasing my new 2015 Ford Fusion S! The staff were all amazing! The sales rep Aaron went above and beyond to make sure t I had an amazing experience purchasing my new 2015 Ford Fusion S! The staff were all amazing! The sales rep Aaron went above and beyond to make sure that I had not only the vehicle that I wanted, but to ensure I was completely happy with my purchase. He even responded to questions that popped into my mind via email at night! You can tell this dealership cars about the person, not just trying to make a sell! I have been telling everyone about the amazing deal and staff! Greatfully, Lovingmyford! More

Good Experience This was my first purchase at this dealership and I will return and recommend Bryan to family and friends. The entire staff was very helpful. Good This was my first purchase at this dealership and I will return and recommend Bryan to family and friends. The entire staff was very helpful. Good Experience! More