
Lebanon Ford
Lebanon, OH
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We got an oil change for our van, and the battery tested low. We priced batteries with the competition, and were happy to find out that we could get a better battery for less money (installed) at Lebanon Fo low. We priced batteries with the competition, and were happy to find out that we could get a better battery for less money (installed) at Lebanon Ford service center, plus it was convenient since the van was already there. And we got a rebate to boot, as pointed out by our service guy. This saved us time and money and we're happy with that. More
I couldn't have asked for better service at Lebanon Ford! Bryan Hoying took such great care of us and made us feel so comfortable. The thought of buying a new car was scary to me at first, but he made Ford! Bryan Hoying took such great care of us and made us feel so comfortable. The thought of buying a new car was scary to me at first, but he made the process so easy and answered all our questions. Everyone at Lebanon Ford was so nice and welcoming. Our children had to come with us and no one seemed to care that they were there, everyone played with them and made them comfortable. While there a few hours, I didn't feel as though I was amoung among car salesmen and employees, but family and friends. My family and I wouldn't go anywhere else. Thank you! Ryanne Sorrell More
Very easy to work with. Made best effort to get me the best price possible and find the model I was looking for. Great inventory selection and Kevin helped to narrow the options down to the right vehicle best price possible and find the model I was looking for. Great inventory selection and Kevin helped to narrow the options down to the right vehicle. More
What a Great experience! We were referred by a good friend and we were not disappointed. Charlie Watson did not try to "sell" us he listened to our needs and addressed our needs. We are extremely happy friend and we were not disappointed. Charlie Watson did not try to "sell" us he listened to our needs and addressed our needs. We are extremely happy with our New 2014 Ford Fusion. The Lebanon Ford, myTech Team is a first for me. A "Geek Squad" type team, they help you setup my Sync and review all features in the vehicle. Wow, what a nice touch as these new tech features could be intimidating for some. Meghan, made it all very simple. Finally the Jenny Southard in Finance was very kind and professional. All in all Nice Job!!!!!! More
We purchased our Ford Escape from Dan Cutter last year and needed routine maintenance this past Friday. John Nowicki took care of us right away and made us feel at home. While we were waiting we walked ar and needed routine maintenance this past Friday. John Nowicki took care of us right away and made us feel at home. While we were waiting we walked around the showroom and decided to drink our coffee at the convenient cafe table located there. Dan Cutter just happened to be coming through and noticed us right away. He stopped over to see how we were doing as well as checking on why we had stopped in. We told him it was just for service and we are quite satisfied with our vehicle. He took the time to chat with us and get caught up since we had not been in since Spring. After Dan left, several other employees walked by and checked to see if we needed water or anything. The customer service is impeccable and that is why we drive 30 minutes for sales and service from Lebanon Ford. They truly know how to treat their customers............JUST LIKE FAMILY!! More
I've been dealing with Lebanon Ford since 2008. It was that time again to purchase a new car and I didn't think about going anywhere else. Today I had the pleasure of meeting Matt McCormick! He was v was that time again to purchase a new car and I didn't think about going anywhere else. Today I had the pleasure of meeting Matt McCormick! He was very kind to my son and I and went out of his way to help me find my next SUV. I think it was the first time I really enjoyed buying a new car. He was very helpful and did everything to keep me in the price range I wanted. I will defiantly see him for all of my future purchases. Thanks Matt for everything! I would also like to thank Niko McClellan for all the work he did. He worked very hard to keep my monthly payments where I wanted them. It was my pleasure to meet him as well. More
For the last 7 years we have been using the service For the last 7 years we have been using the service department at Lebanon Ford for oil changes and repairs. They are friendly and efficient. So when For the last 7 years we have been using the service department at Lebanon Ford for oil changes and repairs. They are friendly and efficient. So when we decided to buy a new car, we thought of Lebanon Ford first. Kevin McClellan made the process of buying a new car a pleasant experience. There was no pressure to buy on the spot. He made sure we got a fair price and we are very satisfied with the result. Travis Martin made quick work of the paperwork, making sure we understood what we were signing. Brian or Bryan, the tech, helped us with the understanding all the buttons on the dashboard and synced our phones. When we walked out the door, they all let us know that if we needed anything to call and they would be glad to assist us anytime. More
I drive over thirty miles to visit this dealership. Why, because they provide the BEST customer service I have ever received. If they ever want to open another location closer to me (just kidding) it would because they provide the BEST customer service I have ever received. If they ever want to open another location closer to me (just kidding) it would be great! I will be back, thanks! This level of service is not something you attain...it is a constant effort and Lebanon-Ford excels at it. keep up the good work. More
Great experience in working with Brant- He was very aware of my needs for a car, payment , safety and comfort. He was easy to work with in all areas. I came to this dealership thru finding a car on the inter of my needs for a car, payment , safety and comfort. He was easy to work with in all areas. I came to this dealership thru finding a car on the internet. I returned because of the attitude of caring of Brant. He was a gem to work with in puchasing my 2012 Escape. More
The employees at Lebanon Ford worked very hard, especially Jenny, to get me in a vehicle. I had not bought a car in years and am now leasing a 2014 Ford Focus that I love driving. Everyone was so especially Jenny, to get me in a vehicle. I had not bought a car in years and am now leasing a 2014 Ford Focus that I love driving. Everyone was so nice and easy to work with. Russ helped me find the car that fit our lifestyle and our budget. Everyone was really great about me getting what I wanted not the car that they picked out for me. This is my second purchase from Lebanon Ford and I have referred one friend who also purchased a car from here and is very happy with it. I have a few more friends in the market for a car and am sending them to Lebanon Ford. I know that they will be taken care of and will be put in a car that fits their needs. Thanks to everyone at Lebanon Ford for all the hard work, including the lot techs. It was great getting such a nice clean vehicle with a full tank of gas and ready to go!! Service was super quick. They had the car cleaned and gassed up and ready to go in no time at all! More