
Lebanon Ford
Lebanon, OH
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From the beginning of the experience, I was not pressured to purchase quickly. Brant did an excellent job in helping me choose cars to consider. He was very patient with me while I wanted to test drive sev to purchase quickly. Brant did an excellent job in helping me choose cars to consider. He was very patient with me while I wanted to test drive several (and I mean several) cars. Overall, it was a great experience and I would recommend to anyone I know to ask for Brant!! Brian did an excellent job getting the Sync system set up for me! Travis went over the paperwork with me quickly and efficiently and offered warranty options. More
Was promised gas card, never received. No followup calls for new used truck inventory. Was serious buyer brought mechanic with me to look at truck I originally called about at Lebanon Ford...bought '12 Toyo for new used truck inventory. Was serious buyer brought mechanic with me to look at truck I originally called about at Lebanon Ford...bought '12 Toyota at Joseph Toyota. More
We felt that we were valued customers and we had every ones undivided attention. We believe that we received a great product and expect that we will receive great custom support if the need arises. ones undivided attention. We believe that we received a great product and expect that we will receive great custom support if the need arises. More
Really enjoyed working with Russell and Travis at Lebanon Ford. They were both very responsive and friendly throughout the sales process...I will certainly go back to Lebanon Ford for future purchases. Ford. They were both very responsive and friendly throughout the sales process...I will certainly go back to Lebanon Ford for future purchases. More
I would like to compliment Lebanon Ford for their extraordinary customer service. While attending an event with my grandchildren last Saturday, I lost my car keys which included my Ford Advantage ke extraordinary customer service. While attending an event with my grandchildren last Saturday, I lost my car keys which included my Ford Advantage key fob that showed my ID number as well as listed Lebanon Ford. A good Samaritan found my keys and turned them in to the persons running the event, who then called Lebanon Ford who in turn called me. I would like to acknowledge and thank Lebanon Ford for their outstanding customer service on a Saturday morning! More
I had a great experience at lebanon for, Charlie was a great salesman, he was extremely knowledgable about the product and answer all questions appropriately while still allowing me my opinion and not bei great salesman, he was extremely knowledgable about the product and answer all questions appropriately while still allowing me my opinion and not being overbearing I would recommend anyone come to lebanon ford and see him More
It's simple Lebanon Ford and the staff are truly the best within the tri-state area. I have been to every major dealership within the tri-state and yet to have such a wonderful experience as I experienc best within the tri-state area. I have been to every major dealership within the tri-state and yet to have such a wonderful experience as I experienced at Lebanon Ford. If you are looking for great service, quality, transparency, and price I highly suggest Lebanon Ford. More
Very enjoyable and helpful experience at Lebanon Ford. Sale's personal are the best, couldn't ask for any better. The service center is also top notch. Will continue to use the service center for all my Sale's personal are the best, couldn't ask for any better. The service center is also top notch. Will continue to use the service center for all my need for my F150. I will encourage my wife to purchase her next vehicle from Dan Cutter and Bill Nickell both are great. More
This was an excellent experience! Charlie Watson was great. He was personable, knowledgeable, and made me feel quite comfortable - no high pressure. He, and everyone else, including Brian Simmons, and great. He was personable, knowledgeable, and made me feel quite comfortable - no high pressure. He, and everyone else, including Brian Simmons, and the guy who did our financing whose name I can't recall, treated us like my husband and I were old friends! I will definitely recommend Charlie to my family and friends and I will not hesitate to work with him again. Even when I brought the car back in to have the remote starter put on, Justin in the service dept, drove me to work and treated me the same way. And I'm thrilled with my Fusion! Thank you very much! More
I came to Lebanon Ford because Matt McCormick did his job over the last two months (+ or -). My original inquire was an internet availiability check on a used truck and Matt's follow up from this inquire got over the last two months (+ or -). My original inquire was an internet availiability check on a used truck and Matt's follow up from this inquire got him and your dealership my business. Matt is very enjoyable to speak with and returns all enquires promptly. I would recommend Matt and Lebanon Ford to others searching for a new or used vehicle. Lastly, I would like to say I have never known anyone to buy from Lebanon Ford and I had never been to Lebanon Ford until now and I can assure you that if all sales associates are like your young Matt you have a winning team. More