Lebanon Ford

I am someone who puts a lot of time into doing my homework before purchasing something, especially a car. I am also very picky. Being part of the Z-plan, there was nothing I could do about the purcha homework before purchasing something, especially a car. I am also very picky. Being part of the Z-plan, there was nothing I could do about the purchase price when buying my 2013 Ford Fusion Titanium Hybrid. The only thing that I could do, however, was find the dealer who had the best customer service and Service department. That is why I chose Lebanon Ford. From the beginning, my salesman Danny VanWinkle, did an excellent job. Danny spent a TON of time finding me the exact car that I was looking for. Seeing as though the Titanium Hybrids are FEW (and I mean FEW) and far between, he and his sales manager had a tough job ahead of them tracking one down for me. After numerous long days of overtime, Danny did. Danny even helped out with my 2 little ones while I was filling out the finance paperwork. Not many car salesmen would do that! Zack Funkhouser was our Finance man at Lebanon Ford. Zack also spent numerous hours researching the best deal that he could find on financing. I have an outstanding credit union that I was planning on financing through, but Zack found me an even better deal through one of his many contacts. (Best part was that he was a Buckeye fan, too! Go Bucks!) Like I said before, I do my homework before I buy. Before the purchase, I met with the Service Manager, Jason Hipp, and asked him a whole list of questions about his Service Department and the exact car that I was looking to purchase. Jason explained how he makes all of his Service Technicians go through extra vehicle education and training so that they are masters at what they do. Jason was very up front with me and answered all of my questions. I have no future worries about having my car serviced by Jason and his crew. I am very happy with the car that I purchased and don't believe that any other Ford dealer could touch the customer service and care that Lebanon Ford has shown me. Thanks! More

In the past year I have purchased 3 vehicles from Lebanon Ford. Kevin McClellan is my salesman. I have been purchasing cars from him for the last 22 years. He is very professional and helpful when buying a c Ford. Kevin McClellan is my salesman. I have been purchasing cars from him for the last 22 years. He is very professional and helpful when buying a car. I have recommended many family and friends to stop and see Kevin when looking to purchase a new car. I would not buy anywhere else. I purchased a 2013 Ford Focus SE in the last week. I am very happy with the car and the service I was given. I am a very happy customer of Lebanon Ford. More

Kevin, could not have been more helpful or pleasant to do business with. He had everything prepared and ready to go when I arrived at the dealership to sign and pick up the car. We were greeted right away an business with. He had everything prepared and ready to go when I arrived at the dealership to sign and pick up the car. We were greeted right away and introduced to other team members and offered coffee the show area was clean and friendly, Zack had all the paper work prepared and ready to go and Brian went over the car with us. Very pleasant and would reconmend to others. More

This is our second vehicle purchased at Lebanon Ford and we plan to by our future vehicles from this dealership. Although we buy our cars through the Z Plan, these sales associates are enthusiastic and will we plan to by our future vehicles from this dealership. Although we buy our cars through the Z Plan, these sales associates are enthusiastic and willing to spend as much time with us as we need. There is no feeling of pressure, just a relaxed, friendly feeling there. Travis Martin is great. More

This is our second new vehicle purchased at this dealership. We bought a new 2003 super duty pick up truck which we still have and now we have purchased a 2013 ford Fusion which we are very pleased dealership. We bought a new 2003 super duty pick up truck which we still have and now we have purchased a 2013 ford Fusion which we are very pleased with. Both experances was great and we would highly recommend your dealership. Thanks again More

Lebanon ford is a great dealership to buy any new or used vehicles! The team there is very supportive, friendly, and knowledgeable about every aspect of each sale. vehicles! The team there is very supportive, friendly, and knowledgeable about every aspect of each sale. More

Our experience with Lebanon Ford (Charlie Watson) has been awesome!!!!! My family and I have purchased 5 or 6 cars from Lebanon Ford in the last two years. Charlie is such a first class young man and s been awesome!!!!! My family and I have purchased 5 or 6 cars from Lebanon Ford in the last two years. Charlie is such a first class young man and so positive and up beat that we leave wanting to purchase from him. Lisa Cryder really knows what she is doing in training their people and I think her positive mind set is really seen in her employees. Lebanon Ford is a first class operation and I don't even think of any other dealer when we need a car. Thank you Charlie, Lisa, Tom, Zach and Megan who did a wonderful job of showing my wife and I how to operate all the gadgets on our new Escape. As Charlie would say "You guys Rock!!!!!" More

We have bought 2 new vehicles from Lebanon Ford and Charlie Watson within a couple months. We first went to the dealership because they had a large selection of vehicles and that's when we met Charlie Charlie Watson within a couple months. We first went to the dealership because they had a large selection of vehicles and that's when we met Charlie. The entire purchasing process was smooth easy and just a good experience. That's why when we wanted another new vehicle we called Charlie. It was short notice but Charlie and everyone at the dealership stayed a bit late to help us out. I feel like my family was treated very well. Everyone was upfront and honest. Charlie will be my go to guy for all new car purchases. More

Charlie and the team went above and beyond the call of duty. I did tons of research on options before picking out the perfect Fusion. I had Charlie price me about 6-7 different ones. I was worried because duty. I did tons of research on options before picking out the perfect Fusion. I had Charlie price me about 6-7 different ones. I was worried because other dealers were saying they could sell it cheaper. After some investigating, they were all false. Many had hidden charges and rebates that did not apply to me. The up front no smoke and mirrors approach is very appealing to someone like myself. Charlie was very motivated, but not pushy and overbearing like some dealers could be. I would and have recommended him to many people in need of a vehicle. He will be my man next time I am looking to purchase. Lebanon Ford is probably the best Ford dealer around. More

This is a great dealership with some great people. They also offer great customer service. They don't have a problem working with you if need be as well. also offer great customer service. They don't have a problem working with you if need be as well. More