
Lebanon Ford
Lebanon, OH
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Excellent service, professional sales and finance people. Kevin McClellan went above and beyond to make this process easy. I've purchased six or seven vehicles from this dealership, specifically from K Kevin McClellan went above and beyond to make this process easy. I've purchased six or seven vehicles from this dealership, specifically from Kevin, and will continue to do so. More
For the past 22 years I have been purchasing vehicles from Kevin McCellan and Lebanon Ford due to their professionalism and knowledge of the Ford products. Not to mention they always will beat any of the from Kevin McCellan and Lebanon Ford due to their professionalism and knowledge of the Ford products. Not to mention they always will beat any of their competitors pricing. More
We were very happy with the service we received from Charlie Watson. He was helpful, informative, and did not pressure us to make a quick decision. He worked hard to locate the exact car we wanted and Charlie Watson. He was helpful, informative, and did not pressure us to make a quick decision. He worked hard to locate the exact car we wanted and communicated frequently about his search. When a car that matched our criteria could not be found, he helped us order the Explorer we wanted and kept us informed about its arrival. It was Charlie's hard work and friendliness that made us decide not to go to another dealership. More
Our experience with Lebanon Ford was very positive and a completely different car buying experience than we are used to. Kathy Wells was by far the most knowledgeable salesperson that I have ever worked wi completely different car buying experience than we are used to. Kathy Wells was by far the most knowledgeable salesperson that I have ever worked with. It made the experience that much better. I do quite a bit of research before looking at a car and what impressed me was that Kathy seemed to know as much (if not more) as I did about the Expedition. They also have a “technology” department with individuals that will help you learn the features and set up your phone, bluetooth, etc. They even offer to come out to your house to help set things up if you have questions. This is something we have not seen at other dealerships. One of the other stand-out items was that Kathy offered for us to take the car on more than the typical 10 minute test drive. Having the car for longer allowed us to really get a good feel for the car before making such a big decision. This was very much appreciated. At no time did we feel like it was a pressure sales environment. Kathy was very personable and responsive, but above all else, was very professional throughout the process. We worked with Zack Funkhouser in the finance department. He was also great to talk with and we appreciated his insight. He went the extra mile to make sure things went smoothly on the paperwork. It was truly a pleasure working with Kathy and we would highly recommend working with her on your next car purchase. If you are looking for a dealership with a different philosophy, more of friendliness and service, you really should check out Lebanon Ford... More
Even though I was not approved for the car this year I will be back next year! They both were very pleasant. Kathy was not pushy and was wonderful to work with. She was not a typical sales person who was will be back next year! They both were very pleasant. Kathy was not pushy and was wonderful to work with. She was not a typical sales person who was pushy and rude. I will be buying a car next summer from her! Zack was wonderful, he was doing the numbers came over and sat down and sorted very thing of what I could do out and what I could do in the future. They both cared about how I felt and I would recommend anyone to buy a car from them!!! More
Wonderful people to talk to. They didn't try and sell me anything I wasn't asking for. They showed the price break down, making sure I understood what each line item is for. I would defiantly start retur me anything I wasn't asking for. They showed the price break down, making sure I understood what each line item is for. I would defiantly start returning to this dealership for my dealings. More
Awesome experience came to my rescue when car battery died in garage Aaron drove over got me start and then service in and out to get me on the road in no time flat died in garage Aaron drove over got me start and then service in and out to get me on the road in no time flat More
I had a wonderful experience with everyone I met and dealt with. They were all friendly and courteous. I'm not sure of the lady's name that explained all the techy stuff at the end (I feel bad), she i dealt with. They were all friendly and courteous. I'm not sure of the lady's name that explained all the techy stuff at the end (I feel bad), she is quite knowledgeable and helped me Sync my iPhone. I was actually purchasing the car for my son (POA) and that complicated things (so I thought) but Zach made it as simple as pie. The entire process was quick and simple. Thank you so much and YES I will be recommending this dealership to friends and family. More
My wife and I and our family and friends buy all of our vehicles from Lebanon Ford! Charlie Watson, Kody Lowe, Tom Aldridge and Zack Funkhauser always go out of their way to make the buying experience fant vehicles from Lebanon Ford! Charlie Watson, Kody Lowe, Tom Aldridge and Zack Funkhauser always go out of their way to make the buying experience fantastic. The best dealership I have ever done buisness with! More
The sales staff at Lebanon Ford were very professional and knowledgeable of Ford products. They listened and were responsive to our requests and took the time to ensure that we understood how all of the and knowledgeable of Ford products. They listened and were responsive to our requests and took the time to ensure that we understood how all of the features of our new car worked. I would highly recommend Lebanon Ford and the Ford Fusion to others. More