
Lebanon Ford
Lebanon, OH
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Tom knew we have been looking for an affordable mini-van and was in contact with my husband who is a long time customer of this dealership. We came to the lot to test drive the vehicle and were extended th and was in contact with my husband who is a long time customer of this dealership. We came to the lot to test drive the vehicle and were extended the best customer service I've received in a long time. I will definitely continue to use Lebanon Ford for our sales and service needs. More
Both of these salesmen were a pleasure to work with and very willing to work with us on getting the price we needed. I would recommend working with this dealership. very willing to work with us on getting the price we needed. I would recommend working with this dealership. More
I only contacted the dealder thru email. The email responses were quick, informative and knowledgeable. I have not set foot in this dealership but from the quick response form their online team, I th responses were quick, informative and knowledgeable. I have not set foot in this dealership but from the quick response form their online team, I think they are good in person as well. More
I gave him the rating I did because he did a fantastic job. Danny was very professional and helpful. He did a nice job even though I was purposely difficult. He answered all my questions well, he worked job. Danny was very professional and helpful. He did a nice job even though I was purposely difficult. He answered all my questions well, he worked quickly getting everything done and staying late to get the deal done, helped teach me understand the electronics, and he helped me move all of belongings from car to car. Overall he has been the best car salesmen I have ever dealt with, and I have bought over 15 vehicles at dealerships. Very satisfied and I will call him again if I need another vehicle. Ken Matheson More
John was very helpful during our recent service for our Ford Focus. We were having a transmission issue just before leaving on a road trip. John really stepped up and took care of our service problem. He t Ford Focus. We were having a transmission issue just before leaving on a road trip. John really stepped up and took care of our service problem. He took the time to understand our needs and concerns, and got us back on the road in time to make out trip with our fuel efficient car. This saved us about $200.00 in additional fuel expenses. We have purchased four cars from Lebanon Ford and this is due to the service after the sale. It is a long way from home to use this dealer, but especially after this experience, John has once again shown us the trip is well worth it. Thanks so much John - Larry & Becky Gassert More
All went very well and was done in a timely fashion. We enjoy working with the team at Lebaon Ford who really seems to care about doing things right the first time. enjoy working with the team at Lebaon Ford who really seems to care about doing things right the first time. More
I had a question on the Ford Sync software installed on my 2010 Ford Escape XLT vehicle. Alex Cryder was informative and very quick to respond to my questions. I found this information while looking up the my 2010 Ford Escape XLT vehicle. Alex Cryder was informative and very quick to respond to my questions. I found this information while looking up the problem on the internet, I found that the same question was being discussed by a customer and the Fordtech Team Representative located at Lebanan Ford in Ohio. Even though I purchased my Ford in Orlando at Greenway Ford, Alex did not hesitate to answer my question quickly and followup on whether it solved my problem. A very nice surprise and a credit to both Lebanon Ford Dealership and the Ford Brand as a whole. Thank you for your help. More
Awesome team! Very helpful with great financing AND without being overbearing! I will be returning to Lebanon Ford and I highly recommend anyone to go there! I absolutely love my Ford Fusion!! without being overbearing! I will be returning to Lebanon Ford and I highly recommend anyone to go there! I absolutely love my Ford Fusion!! More
Brant was very helpful in listening to my wants and needs and very proactive in contacting me when a vehicle that met with my needs became available. He recognized that it wasn't the brand (like I thought) and very proactive in contacting me when a vehicle that met with my needs became available. He recognized that it wasn't the brand (like I thought) it was the benefits of each individual vehicle and he successfully lead me to a car I love. Thanks so much for all your hard work! More