Lebanon Ford

I was in the market for a replacement of my 2008 VW R32 and after test driving a few sport coupes, realized that a small sports car was not for me. I geniunely had interest in the new xxx so began my resea and after test driving a few sport coupes, realized that a small sports car was not for me. I geniunely had interest in the new xxx so began my research for another hot hatch. I found an ad on Autotrader posted by Lebanon Ford, called them, was put in touch with Kathy Wells in new car Sales, and she said the car was still available. I told her I would be by first thing the next morning and she said she wouldn't be there but nonetheless the car would be ready to take out and she would put me in touch with someone that would take care of me. I arrived at time of opening and the car was sitting out front, plated, and ready to go and within a minute of my arrival, I was greeted by Danny. Danny didn't waste any time or skimp on the information as he gave me a thorough explanation of all the features as we went through the ST. After that, we went for a nice drive through town and some country road driving. Once we got back to the dealership, I loved everything about the car, however, having a car with a DSG transmission as a DD, I was unsure if I wanted a full time manual transmission as a DD. I told Danny that I would need to think things over, I would be in touch, and he completely understood and did not pressure me to make a decision at that time. After a couple days, I contacted Danny to see if I could take the car out for a few hours to drive around town before I make a decision and the car was ready to go by the time I got there. After a morning into the afternoon of driving around, I knew then for a certainty that I wanted the car and returned to the dealership. The rest was cake! They got me a great rate and the car payment is right where I wanted it to be. While waiting for financing to get all the details done, which by the way went extremely fast, Danny introduced me to Kathy who I spoke to on the phone, showed me where Service and Parts were located and introduced me to Service Writer Mike, and just stayed with me being attentative. After all the paperwork was signed, I was then given a thorough "teaching" on the Ford Sync system, audio system, and features of the car by a tech specialist (I'm sorry I don't remember your name and I don't see your picture up top). The whole experience was a great one from everyone's courtesy and knowledge to putting up with my indecisiveness in the beginning. I would definitely recommend Lebanon Ford and the whole staff to family and friends and will return myself next time myself or my wife are shopping for a new car. Thanks Lebanon Ford for everything and I'm loving my new car!! More

We visited Lebanon Ford when we were thinking of trading in our Navigator. The first time we came in we weren't quite ready to trade in yet and only left our phone number with Danny after he showed us arou in our Navigator. The first time we came in we weren't quite ready to trade in yet and only left our phone number with Danny after he showed us around. He followed up a week or two later and we came in to have the car appraised for trade in. He asked us specifically what we wanted so we didn't waste time looking at trucks that didn't fit our requirements (and there were a lot of requirements). He didn't try to pressure us into anything we didn't want. He was patient and polite even though it was pouring rain nearly the entire time. He took the time to talk to my son and answer questions from him. Overall he made buying the truck easy and as quick as he could. I have already recommended him to two other family members and would recommend him to more in the future. More

My experience with this dealership and Charlie were excellent because they listened to what we wanted and there were no surprises. Unlike a past experience with a different dealer where they kept us w excellent because they listened to what we wanted and there were no surprises. Unlike a past experience with a different dealer where they kept us waiting and then tried to switch the finance from Ford Credit to a local bank they wanted to use. More

Charlie was excellent to work with..found what I was looking for, I look forward to working with him and the fine people at Lebanon Ford. looking for, I look forward to working with him and the fine people at Lebanon Ford. More

I didn't actually visit this dealership but had a question about my sync system upgrade that no dealer in our area could answer. We actually got the run around from several of them. I found Lebanon F question about my sync system upgrade that no dealer in our area could answer. We actually got the run around from several of them. I found Lebanon Ford on the Internet with information about the sync system so I emailed them. Although I don't like the answer I got, they were able to quickly respond and answer my question. It's not their fault on my question. That would belong to Ford manufacturing and My Ford Touch. Thanks for the very fast response. Tracy Oceanside, Ca. More

The staff was friendly, direct and honest. They were upfront about being behind but they were still able to get my car serviced within an hour as promised. They also informed me of a 10 dollar rebate an upfront about being behind but they were still able to get my car serviced within an hour as promised. They also informed me of a 10 dollar rebate and had that set up for me when I checked out. More

Danny was super to work with, he wasnt pushy ("salesman pushy") at all, and I felt very comfortable dealing with him. My mom helped me and as two women buying a car, I felt very comfortable and ("salesman pushy") at all, and I felt very comfortable dealing with him. My mom helped me and as two women buying a car, I felt very comfortable and would highly recommend this dealership and Danny! More

Buying a car has never been a good expierence for me so Buying a car has never been a good expierence for me so when i went into Ford I figured nothing was going to be any different, but i was very wrong. Buying a car has never been a good expierence for me so when i went into Ford I figured nothing was going to be any different, but i was very wrong. The people were friendly, and most of all they were honest. Charlie Watson laid it on the line and didnt try to throw anything at me that i couldnt financaily handle. He worked very hard and put a lot of time and effort to assure things went as easy and smooth as possible. I'm very pleased with the service Charlie and thanks again. Russ Carter More

We are very excited to work with Lebanon Ford as our Authorized Roush Dealership in taking care of our New 2013 Roush Stage 3 Mustang, they do our oil a lube service an Charlie is taking care of a Warra Authorized Roush Dealership in taking care of our New 2013 Roush Stage 3 Mustang, they do our oil a lube service an Charlie is taking care of a Warranty issue in a Timely Manner. Thank You More

Very Good Job Very Friendly employees very clean shop very timely service I would highly recommend to every one I know that is looking for a Place for service or sales very timely service I would highly recommend to every one I know that is looking for a Place for service or sales More