Lebanon Ford

John was very nice,,job was done rather quickly, considering no appointment, price was good and savings was great, I still have my fingers crost,and will shurley return in the future, keep up the go considering no appointment, price was good and savings was great, I still have my fingers crost,and will shurley return in the future, keep up the good work. More

Matt met me in the lot near the line of Mustangs with a big smile and friendly handshake. He had all of the answers I was looking for. We test drove several cars of different colors. I had my mind prett big smile and friendly handshake. He had all of the answers I was looking for. We test drove several cars of different colors. I had my mind pretty well made up and knew where the car I wanted was located, due to my on-line research. He did a dealer trade and made my day. This was my first new car since 1984 and my first new Ford. I had to have a 50th anniversary red Mustang Convertible to go with my 1966 Vintage Burgundy Mustang Convertible (currently under going restoration). Zack was very friendly and efficient handling all the financial paperwork. Alex was the last to see me and helped explain some of the car's features. Alex was very friendly as were all of the employees I noticed on Tuesday, 18 June. More

This is the third vehicle I purchased from Tom Nickell and I always get prompt friendly service. I went in looking for a small used car for my daughter and purchased an '03 Focus. I mentioned to Tom I was and I always get prompt friendly service. I went in looking for a small used car for my daughter and purchased an '03 Focus. I mentioned to Tom I was interested in an SUV and he showed me a used Explorer. We were able to work a deal out with a great finance rate through Ford. Since the later was a commercial loan; it took a little longer for paperwork. That was the only issue with the deal. I had our treasurer from my company and we test drove some Ford Escapes while we waiting on Ford credit; he is in the market for a new vehicle. Tom should hear from him soon.... :) Doug Goshorn More

I was introduced to Charlie shortly after arriving on the lot and told he was up to speed on mustangs. This proved to be true and he was able to answer all my questions and provide info I was not aware of. lot and told he was up to speed on mustangs. This proved to be true and he was able to answer all my questions and provide info I was not aware of. Charlie knew I wanted a mustang and was very instrumental in helping me choose a properly equipped car. He provided the no-hassle deal I was looking for and was very honest in dealing with me. Charlie is truly a professional and helped me get in a great car that I really enjoy. Bill Schilling More

I met Charlie at the Cincinnati Ohio new car show. I was specifically interested in the Mustang. Charlie owned a mustang and was very knowledgeable about the car. He was very friendly and invited me to his specifically interested in the Mustang. Charlie owned a mustang and was very knowledgeable about the car. He was very friendly and invited me to his dealership for a test ride. 3 months later I contacted him. He found an automatic car I could test drive and was never in any hurry. He answered my questions and explained the steps needed to buy a car. He found two cars that were closest to what I wanted. My company qualifies for the X-plan pricing thru Ford. That made the pricing part easy. This was on a Monday and he said the car would be ready by Wednesday. He found out I was driving a renter and offered to pick me up if needed. As it turned out I did not need the ride, but he did offer it. The car was ready as planned and he and another employee answered all my questions. He was there until I drove away. He called me two days later to see how everything was going. It was a very enjoyable experience and I will definitely consider buying from Charlie in the future. More

Very Friendly, Works well with you, you can drive as many vehicles as you like to find the one you want. Knowledgale about the vehicles.. vehicles as you like to find the one you want. Knowledgale about the vehicles.. More

i was very happy with there friendliness, work, and the i was very happy with there friendliness, work, and the time it took to complete. Ho i was very happy with there friendliness, work, and the time it took to complete. However I was called, and told the shuttle service would pick me up in about a half hour. An hour later i called to see were the driver was and was told he was on the way. Another half hour later they called me to tell me they picked up the wrong person, and that he was now on his way to get me. More

Brant has been the best sales guy I have ever met. I went there to buy a used Nissan and instead he showed me all available options and gave me reasonable offers and he made my scope of purchase more. He was there to buy a used Nissan and instead he showed me all available options and gave me reasonable offers and he made my scope of purchase more. He was friendly and very informative. If you are planning to buy a car from any dealer make sure you have Lebanon ford on the list and make sure you meet Brant and I am sure you will not consider the other dealers on your list. More

Charlie and Kevin were amazing. I have high expectations, they surpassed them. Great service and great people. I have already, and will continue to refer my friends to Charlie and Kevin. they surpassed them. Great service and great people. I have already, and will continue to refer my friends to Charlie and Kevin. More

This is our second purchase at Lebanon Ford. We live in Middletown and go past other Ford dealers to come here- even for oil changes! We have always had a good experience at this dealership and will ocntin Middletown and go past other Ford dealers to come here- even for oil changes! We have always had a good experience at this dealership and will ocntinue to use the services and purchase vehicles. Kathy Wells was great to work with- very patient as we walked around and himmed and hawed on which vehicles/options we should consider. She was professional, no pressure, and very responsive. Top-notch all the way! Travis and Zach were great, very personable and professional as well! More