Lebanon Ford

having questions/problems with myford touch. folks at ford not helpful at all. found alex cryder on web. called this very knowledgeable and helpful gentleman this morning and he had several possible fixe ford not helpful at all. found alex cryder on web. called this very knowledgeable and helpful gentleman this morning and he had several possible fixes for my problems. whether his suggestions work or not, I found the brief discussion very pleasant and I promised I'd call and pester alex again. ford owes him for trying to save its bacon. More

Lebanon Ford and Charlie Watson was recommended by a family member who had dealt with them. And I was not disappointed. I met Charlie and he immediately made me feel at ease. He was very friendly and li family member who had dealt with them. And I was not disappointed. I met Charlie and he immediately made me feel at ease. He was very friendly and listened to what I wanted and also gave suggestions to how they could help me. He called in the finance guy to help me to decide my best options without telling me what I should do. They made suggestion that I didn't want and they didn't pressure me into them. They made what I wanted work!!! More

All around great experience. Sales Consultant, Kevin McClellan worked diligently to meet our expectations and went above and beyond to build a relationship with us that will have us coming back for our McClellan worked diligently to meet our expectations and went above and beyond to build a relationship with us that will have us coming back for our next purchase. Lebanon Ford has the friendliest staff we've dealt with in a long time, Kevin, Brian Simmons and Zack Funkhouser were knowledgeable, extremely helpful and made the purchase effortless. Even got a thank you from the GM/Owner Lisa Cryder on our way out the door. Thanks to all. My husband is like a kid with a new toy, at dinner that night he made the hostess seat us near the window so he could look at his new truck! More

I had an amazing experience getting my new escape at Lebanon ford! Everyone I talked with was very friendly and definitely made an effort to get me what I wanted! Lebanon ford! Everyone I talked with was very friendly and definitely made an effort to get me what I wanted! More

We just purchased a Ford Explorer. Matt McLaughlin and Zack Funkhouser made it such a pleasant experience for us. Matt was very understanding of our needs and what we were looking for. He was also very pa Zack Funkhouser made it such a pleasant experience for us. Matt was very understanding of our needs and what we were looking for. He was also very patient . After deciding to purchase, we then had the opportunity to work with Zack to finalize paperwork. Zach was great to work with as well! I would definitely recommend working with either one of these guys. Great experience at Lebanon Ford! More

Fantastic courteous and professional service from Consultant Kevin McClellan. I found him to be knowledgeable, extremely helpful with vehicle information, pricing and assistance with financing. The Consultant Kevin McClellan. I found him to be knowledgeable, extremely helpful with vehicle information, pricing and assistance with financing. The entire dealership treated us exceptionally. We will buy all our Fords from Lebanon Ford, even though we live in Downtown Cincinnati, they are without a doubt the go to dealer! Thanks everyone! More

John was excellent but the Oil change took 1 hour and 15minutes! Way to long. I have never had it take that long. Not sure what the hold up was but even had to get a neighbor to get my son off the bus :( 15minutes! Way to long. I have never had it take that long. Not sure what the hold up was but even had to get a neighbor to get my son off the bus :( More

I was making my first BIG purchase after finishing grad school and was somewhat unfamiliar with the process. Kathy Wells and the entire team at Lebanon Ford made the process very straight forward and fun f school and was somewhat unfamiliar with the process. Kathy Wells and the entire team at Lebanon Ford made the process very straight forward and fun for me. I was incredibly satisfied when they contacted me to update me on the status of my order as well as checked in on me after I had picked it up just to make sure I was satisfied. I absolutely love my new truck and I have them to thank for that. More

We were looking for a new car and had decided on a Ford. Checked online for what was available in the Dayton area, and remembered a friend mentioning that they'd bought all of their cars from Lebanon Ford. Checked online for what was available in the Dayton area, and remembered a friend mentioning that they'd bought all of their cars from Lebanon Ford. Looked online and found several vehicles that intrigued us, so decided a trip to Lebanon was worth the drive. Everyone was friendly without being pushy. Dealing with Matt McLaughlin was a delight; never had such a pleasant car buying experience! We love our new Ford Edge!!! More

I was in need of a car after learning my 2002 Focus needed repairs that would almost exceed the value of it. I started looking that day at Lebanon Ford and was immediately greeted by a friendly "Hello" needed repairs that would almost exceed the value of it. I started looking that day at Lebanon Ford and was immediately greeted by a friendly "Hello" from Kathy Wells. She asked what I was interested in and immediately started showing me different types of vehicles that might fit my needs and most importantly my budget. After looking at a few vehicles I was pleased to see that she was very knowledgeable about all the vehicles I was looking at, which was a very diverse selection. I was able to test drive one that day! After the test drive was over, we went into the dealership and discussed features that I may want and the different prices/financing that was available. After thinking about my options over a weekend, I decided that I may need to go into a different direction as far as vehicle selection. I called her on a Monday afternoon and she was very helpful and allowed me to test drive another vehicle within 20 minutes of arriving. I was so happy and thrilled that they were very flexible and patient with me. I finally found what I was looking for after the second test drive, however they didn't have the model I preferred in stock. The team started immediately trying to find the vehicle I wanted and making trades with other dealerships to get me the car. After just two days my vehicle was there and I was driving off their lot. The team at Lebanon Ford exceeded my expectations. This was the first time I have bought a car on my own and the process could not have been made any more simple. The team was so very knowledgeable and was willing to bend over backwards for me to get me the exact car and features that I desired. If you're looking for fast, kind, and knowledgeable service, then you need to give Lebanon Ford a call. They were great! More