Lebanon Ford

Lebanon Ford is a shining example of how the car buying experience should be. Russell treated us as were were close friends/family and went out of his way to make sure we understood everything, found the e experience should be. Russell treated us as were were close friends/family and went out of his way to make sure we understood everything, found the exact car we wanted, answered all our questions, and explained available features. When it came to financing and the extended warranty, Travis took the time to walk us through all the details step-by-step and fully explained our options and the advantages and disadvantages of each. I couldn't have been more impressed overall and if anyone is in the market for a new vehicle i would highly recommend Lebanon Ford. More

Friendly prompt service. Felt appreciated and taken care of. I trust the people at this dealership to do a first class job. Prices are fair and reasonable. I bring all of my service here because of the abov of. I trust the people at this dealership to do a first class job. Prices are fair and reasonable. I bring all of my service here because of the above, and because I can talk to people who know what they are doing. The service manager is available to talk to if I need something beyond the normal routine. He will take the time to check into your questions and give you the best plan to help decide the best approach you want to take in caring for your vehicle. My Focus has 169,000 miles and is cared for just like a new one. Thanks! More

After visiting several other ford dealerships in the area I was becoming frustrated and ready to give up, but then I found Lebanon Ford on Autotrader. I liked the inventory that they had so I decided to take I was becoming frustrated and ready to give up, but then I found Lebanon Ford on Autotrader. I liked the inventory that they had so I decided to take the 30 mile drive to their dealership to see how they would be able to accommodate me. Upon my arrival I was greeted by Kathy Wells. She was very friendly and knowledgably. I told her that I wanted to test drive an Edge that I had seen online. She said ok let me go get the keys. We got in the car an proceeded on are little excursion around Lebanon in the new car. While on our journey Kathy was very friendly and polite we talked about the Reds and other little things, and at no time did I feel any pressure from her. When we arrived back to the dealership I began to explain to her about the other experiences I had had at the competitors. Also, unbeknownst to her at the time I never really wanted an Edge I just felt from the other dealers that they were steering me in that direction. So I then begin to talk to her about the Explorers and pricing. At that time she went and got the keys to one that I really liked. She pulled it out slightly so I could walk around it, and next she took me in so we could run numbers and financing options. She was absolutely amazing!!! I told her the number I was willing to spend from the beginning and my trade in value. She had my trade in appraised and told me about my employee discount and rebates. Next the best part she put me in the vehicle I had been dreaming about for a month for the price I could afford!! The second best part about this experience was that the whole purchase(including test drive) only took a combined time of about an hour and fifteen minutes and being a father of three my time is very valuable. The entire staff that day was amazing!! They treated me like I was the first and only customer they had ever had!! I will and recommend that if your in the market for a car that you give Kathy and Lebanon Ford a chance to WOW you!!!! More

Our experience with Lebanon Ford was easy and very pleasant. From the internet search and request all the way through to the purchase. We have been a customer of this dealership for many years and hav pleasant. From the internet search and request all the way through to the purchase. We have been a customer of this dealership for many years and have always had a good experience. We always recommend your dealership to others and tell them of the ease of dealing with your friendly staff. Thank you to all of your staff for a pleasant car buying experience. More

I have been a customer of Lebanon Ford for many years, and always feel welcomed with a friendly "hello Mrs. Gravitt" from Jason. He is a caring person and I trust his judgement in the work that has neede and always feel welcomed with a friendly "hello Mrs. Gravitt" from Jason. He is a caring person and I trust his judgement in the work that has needed to be done over those years. Anytime I call with an immediate problem, he trys to get me in as soon as he possibly can to correct it. Being a widow, and not knowing anything mechanical about cars, he explains what the problem is so I understand it. I appreciate his patience. Also, being handicapped makes coming to the dealership a difficult chore, but once there it becomes a pleasant chore seeing and hearing ALL the friendly people. More

My experience with Lebanon Ford was great! Kathy Wells worked with me to make sure that I was getting the best car and payment plan for my needs. Kathy is a great sales person, totally dedicated to custo worked with me to make sure that I was getting the best car and payment plan for my needs. Kathy is a great sales person, totally dedicated to customer satisfaction. I would highly recommend her. Zack Funkhouser was also great to work with, he worked efficiently to process the paperwork. Travis Martin was also very helpful in my new car purchase, honest and friendly. I highly recommend Lebanon Ford for your next vehicle purchase! More

I simply called the dealership to try and find a work truck for my Harley-Davidson business, Charlie answered and it was sold from there. Great customer experience, easy to buy and friendly customer serv truck for my Harley-Davidson business, Charlie answered and it was sold from there. Great customer experience, easy to buy and friendly customer service. They were willing to work with me on my trades and even delivered my new truck to our store so we didn't have to miss selling units ourselves. I will recommend all my friends and customers go see Charlie at Lebanon Ford. Thanks Angela Murray More

My wife and I were very happy with Lebanon Ford and Charlie Watson, our salesmen. Charlie was very helpful and answered all the questions we had. I will shop for cars there again and with Charlie in Charlie Watson, our salesmen. Charlie was very helpful and answered all the questions we had. I will shop for cars there again and with Charlie in the future. The inventory they had on hand was one of the reason we went to Lebanon Ford. I did a quick internet search on what they had available before we went to the lot. Once there we met Charlie and he helped us with our choices as well as the pros and cons of each package for our needs. The paperwork to buy the truck was organized and went fast. It was a good buying experience. More

I was looking for a very economical car due to work situation and visited dealership to talk about the Fiesta. Charlie Watson was the first to greet me and gave me everything I needed to know about th situation and visited dealership to talk about the Fiesta. Charlie Watson was the first to greet me and gave me everything I needed to know about the car including comparisons to other vehicles. When we decided to go with the Fiesta, Charlie worked with us to make sure we were getting the right features including color and model type. He was always very personable and professional. He also made sure we met the owner which was a nice touch, and then handed us off to a rep to go over all of the features of SYNC. We then met Zach Funkhouser in Finance who made sure we knew exactly what we were paying for the car and discussed the warranties and other available programs without being pushy. We left feeling very knowledgeable about our car and that the dealership staff genuinely cared about our business. I would not hesitate to buy again from Lebanon Ford and highly recommend them to family and friends. Thank you, Wade Crabb More

Aaron went above and beyond to help me out of a difficult situation with my 2012 hail damaged Fusion. He was so personable and helpful giving me all the options available to my best advantage. I have been an situation with my 2012 hail damaged Fusion. He was so personable and helpful giving me all the options available to my best advantage. I have been and will continue to be a loyal Lebanon Ford customer. They are the best I have dealt with in years. More