Lebanon Ford

Had a technical question and Alex was very willing to help with support even though he didn't sell me the car. Quick responses and good knowledge. This is the kind of guy you want as a salesperson. He wi help with support even though he didn't sell me the car. Quick responses and good knowledge. This is the kind of guy you want as a salesperson. He will follow up on the sale and make sure you're satisfied. More

Lisa Cryder and her entire staff are absolutely fantastic! With the lease of our 11th car from this dealership speaks for itself. By my nature... I am hard to please with certain features that I wa fantastic! With the lease of our 11th car from this dealership speaks for itself. By my nature... I am hard to please with certain features that I want on my vehicles. If this dealef doesn't have the vehicle they will find it everytime. You feel like your're dealing with family always. Dick Watson is a long time professional sales consultant and I would recommend him to all. William & Beth Archer Springboro, Ohio More

Kathy was the best. She stayed with me and did an enourmous amount of research for me and my wife. We looked at everything from E-150 vans, Expeditions, Edges, Trucks, and we ended up deciding on a 2 enourmous amount of research for me and my wife. We looked at everything from E-150 vans, Expeditions, Edges, Trucks, and we ended up deciding on a 2013 Taurus SHO. She stayed with us through our ever changing family situation and we went with a work/fun car for me. We spoke at the Springboro Expo and i visited a week later (again) and I finally pulled the trigger. I could not have done it without her and her patience with me. She let me test drive amcar overnight and that was the deciding factor. I was able to get to know the car inside and out on my own time and also SHO my wife the car as well so we could make a truly informed decision. Thank you Kathy! More

I cannot say enough about how much I appreciate the willingness to address our needs by everyone we've come in contact with at this dealership. Fabulously courteous and highly professional. willingness to address our needs by everyone we've come in contact with at this dealership. Fabulously courteous and highly professional. More

Having recently purchased a Ford Fusion SE Hybrid, I was overwhelmed trying to obtain qualified answers on the subject of pairing quality blue tooth capable phones with Ford Sync. Alex received my call and overwhelmed trying to obtain qualified answers on the subject of pairing quality blue tooth capable phones with Ford Sync. Alex received my call and addressed my every concern. His knowledge and professional courtesy only enhanced my image of this individual. He is a true credit to your organization. More

I have been in the car business for a long time and have dealt with other dealerships in the past. But, I was referred to Charlie by a mutual friend and I can't even begin to express how pleased I am with h dealt with other dealerships in the past. But, I was referred to Charlie by a mutual friend and I can't even begin to express how pleased I am with his treatment of me. From the time we started talking about finding me a vehicle to closing the deal today, Charlie, Zach and other members of the Lebanon Ford staff have made me feel like I was a true client. They respected my feelings and went above and beyond to get me even more than I ever expected I could get out of a car deal. I never felt like I was just a number to them. The entire experience went very smoothly. This is a top notch establishment with true professionals who understand what customer service is supposed to be and I will recommend these wonderful folks to as many people as I possibly can. Thank you so much for everything you have done, it is much appreciated! You definitely have a satisfied customer! Sincerely, Kelly Leslie More

Charlie went out of his way in order to give us the best possible car buying experience. We bought this vehicle for our daughters birthday, and Charlie drove it out to our house on her birthday to help us possible car buying experience. We bought this vehicle for our daughters birthday, and Charlie drove it out to our house on her birthday to help us surprise her. She loved her new car & the big red bow was a wonderful touch to the car. Our experience at Lebanon Ford was great, and we will definitely buy our next new car from Charlie Watson. More

I was very satisfied with LebanonFord service overall! Staff was friendly and knowledgable. They made the buying process very easy for a first time car buyer. They have a nice selection of cars to choo Staff was friendly and knowledgable. They made the buying process very easy for a first time car buyer. They have a nice selection of cars to choose from. I would recommend this dealership to everyone. More

I found this dealership's service department while troubleshooing a syncing issue with my phone and my Ford Fusion. Alex's email were swift and helpful. This was a nice surprise given that I did not troubleshooing a syncing issue with my phone and my Ford Fusion. Alex's email were swift and helpful. This was a nice surprise given that I did not purchase my car from this dealership and do not even live in the same state. More

My 15 year old car recently died, so I went to the dealer knowing that I was going to leave with a car and I knew exactly what car I wanted to get. The sales representative (Dan Cutter) was very pleasant an knowing that I was going to leave with a car and I knew exactly what car I wanted to get. The sales representative (Dan Cutter) was very pleasant and knowledgeable. He also helped me realize that I qualified for the X plan. This saved me loads of bartering and also a good chunk of change. I left the dealer with the exact car I wanted, at the price I wanted and with the financing that was best I could get. This is the second car I've bought from Lebanon Ford and I will certainly return there for my next car. More