Lebanon Ford

Courteous, friendly sales staff. Made sure I was familiar with car I purchased. Continue to be available if I have any questions. I would recommend this dealer to my friends and family. familiar with car I purchased. Continue to be available if I have any questions. I would recommend this dealer to my friends and family. More

Went in on a Wednesday evening to look at a few different cars. Although we got there quite late, Brant was more than helpful! He showed us alot of different vehicles, and we ended up with the nicest Jeep gr cars. Although we got there quite late, Brant was more than helpful! He showed us alot of different vehicles, and we ended up with the nicest Jeep grand Cherokee we've ever seen, at a deal that was unbelievable. Brant was a very professional, no-pressure salesman. He walked us through the whole process, gave us a great deal for our trade-in, and even got our financing done through OUR credit union. I can't believe how smooth and quick the process was. We arrived at 6:30, and drove away in our new Jeep at 7:30. Love these guys. If you're in the market, Brant is the guy to go see. More

I usually hate purchasing a new vehicle because of the high pressure sales tactics . I was not looking forward to it. Working with Niko , Tom and the team at Lebanon Ford it was not at all a hassle b high pressure sales tactics . I was not looking forward to it. Working with Niko , Tom and the team at Lebanon Ford it was not at all a hassle but a rewarding experience. The entire team went out of their way to please the wife and I. I had a deadline that I had to meet due to my travels oversees and you guys made sure to take care of that. I have been out of the country for most of the time since we purchased the car and it sure is nice not to worry about the wife breaking down and most of all knowing she is safe. It is also a relieve to know that if something were to go wrong that Lebanon Ford is just a few blocks away and will take care of her. More

The main reason why I would use this dealership again is because of the technical department. Understanding how the computer of the vehicle works, the navigation, etc. Those people are the most accomodatin because of the technical department. Understanding how the computer of the vehicle works, the navigation, etc. Those people are the most accomodating and helpful. More

Alex was a very big help!! I am from Florida nad found a web site that gave me your Ph #. I had a problem with my new F150 Platinum. Thanks!! web site that gave me your Ph #. I had a problem with my new F150 Platinum. Thanks!! More

We found the vehicle that we purchased on the internet site for Lebanon Ford. When we got to the dealer ship, I was surprised to find exactly what was described on their site. It was a clean, well kept us site for Lebanon Ford. When we got to the dealer ship, I was surprised to find exactly what was described on their site. It was a clean, well kept used 2012 Ford E-350 12 passenger van. It hadn't been hyped or over presented at all. Our salesman Nikko McClellan was polite, knowledgable and able to assist us in every way. There was no pressure and any issues that I had with the van (which were minor) were taken care of. The sales mananger Travis Martin was upfront with us and honest. We walked away with a van that would suit our needs at a price that was resonable and received a fair trade-in value for our used van. It was also a pleasant surprise to find a full tank of gas when we pulled out of the lot. All in all it was a good experience and I wouldn't hesitate going back or recommending Lebanon Ford to friends and family in the future. More

My experiences at Lebanon Ford has always been great. Both Charlie Watson and Dan Cutter have gone out of their way to make me happy as a customer. They have always taken care of any problems that I had Both Charlie Watson and Dan Cutter have gone out of their way to make me happy as a customer. They have always taken care of any problems that I had and in a speedy manner. I also liked the fact the paper work was done in a quick manner and everything was well explained by Travis Martin. I would certainly recommend Lebanon Ford for service and purchase of a car. Customer service is an A+. More

I haven't bought a car in the past 11 years, but it was a very natural and enjoyable experience when dealing with those at Lebanon Ford. From the very beginning, it was a very laid back and no pressure atmo very natural and enjoyable experience when dealing with those at Lebanon Ford. From the very beginning, it was a very laid back and no pressure atmosphere, which allowed me to make the type of decisions I needed to make when buying a new car. After I had bought the car, Ricky, was very good at checking back with me to make sure my experience has exceeded my expectations and that I wasn't having any problems. The team at Lebanon Ford made me feel as if I was one of their own, which further validated my choice to choose this dealership. I would highly recommend this dealership, as well as Ricky, when inquiring to buy a new or used car. More

Everyone was very kind and considerate. They gave me a very good price for my used car and put it towards my new one so I didn't have to have a down payment. very good price for my used car and put it towards my new one so I didn't have to have a down payment. More

Walked to the lot cold, with the intention to view/drive a car found on the internet. Brant took the time to listen, and provided input without overwhelming us with options - allowing us to work through mo a car found on the internet. Brant took the time to listen, and provided input without overwhelming us with options - allowing us to work through more of the lot. Drove the vehicle we came to look at - the dealership is pretty well located to provide interstate, rural, and village/city driving opportunities in a short time - and ended up in another car that Brant was less ready to discuss (the car was technologically loaded) - but he was honest and let us 'play around' with the options. Great job letting us 'find' what we needed while noting additional features that were 'nice-to-haves'. Not much 'Grind' - as they are pretty price competitive, and this results in limited price flexibility. Brant gave us the 'extended warrantee - gap coverage' options, which we decided not to pursue. His understanding of the benefits was superb, and we eventually got detailed pricing for both with and without the options to give us the information needed to make our decision. We did identify a minor issue with the inside lights on the vehicle - and Brant scheduled a service appt for the next day that fit with our schedule. The dealer has a dedicated "tech team" to set up the car technology (phone/radio/accessories) which definitely helped us get familiar with the car in minimum time. From walking in, to temp tags and financing it took us about 90 minutes - and Brant was instrumental in making it as painless as possible. More