Lebanon Ford

I worked with Kody Lowe over a year ago but did not purchase a Mercury product at that time. My experience was so positive that I came back to buy a 2012 Focus for my wife. Kody introduced us to Kevin purchase a Mercury product at that time. My experience was so positive that I came back to buy a 2012 Focus for my wife. Kody introduced us to Kevin McClellan who responded in the most profession and friendly manner and took his time explaining things to my wife. Zach worked very hard to complete the paperwork in record time so we could make a previous appointment. And of course what can I say about Dick Watson who is another 1942 alumni although much older...make us feel very welcom and quite at home. I have to say this was without a doubt the best car purchase experience. More

Great people, great service! Work is always done in a timely manner. It's easy to get an appointment with not too much notice and when you arrive you are waited on immediately. timely manner. It's easy to get an appointment with not too much notice and when you arrive you are waited on immediately. More

Great even made a call to insure there was any problem with my fusion about the amount of gas my fusion was using. That would be going to the next step to get answer for the question I had. ford Fusion with my fusion about the amount of gas my fusion was using. That would be going to the next step to get answer for the question I had. ford Fusion More

I came to Lebanon Ford with my 18 year old son to look at a Mustang that he had been drooling over. Tom Nickell met us out side with that big welcoming smile and talked to my son like a young man serious abo a Mustang that he had been drooling over. Tom Nickell met us out side with that big welcoming smile and talked to my son like a young man serious about buying a car instead of a kid dreaming. The next day when Tom and I sat down to talk price we found a number that worked for both of us. That night after graduation we surprised my son with his "graduation present". His reaction was unforgettable. More

Lebanon Ford Service is the best around. I worked with jason Hipp who always treats you like your business is wanted and knows what customer service really is. The quality of work done by the technicians jason Hipp who always treats you like your business is wanted and knows what customer service really is. The quality of work done by the technicians is unmatched by other dealers. Jason always brings a personal touch and always keeps me informed of my vehicle needs. I've never had any issues with the service department and trust this dealer whole hearted with my vehicles. I would highly recommend to anyone looking for a fair and honest Dealer. More

This is the second purchase and/or lease with Charlie Watson, he was very cordial, "sold" the product. His followup was excellent, not the normal from the sales people I have dealt with at other de Watson, he was very cordial, "sold" the product. His followup was excellent, not the normal from the sales people I have dealt with at other dealerships. I would rate young Charlie Watson as an outstanding sales rep for your dealship. L C Charles Wert More

Travis was extremely helpful and he made sure that I was comfortable with the decision that I made. All of the staff at Lebanon Ford were great! comfortable with the decision that I made. All of the staff at Lebanon Ford were great! More

I just bought a mercury mariner on Tuesday. The sales person, Tom Nickell was very helpful and seemed to really care. The finance department also was very helpful in getting me into the vehicle. I would person, Tom Nickell was very helpful and seemed to really care. The finance department also was very helpful in getting me into the vehicle. I would recommend the dealership. More

It is difficult to find the words to describe how awesome this dealership and its employees are. I have never been treated with such a high level of courtesy, professionalism, friendliness, and general inte this dealership and its employees are. I have never been treated with such a high level of courtesy, professionalism, friendliness, and general interest in ensuring that my purchase was no less than perfect from any dealership before, and I have bought PLENTY of cars from many dealerships! Charlie Watson really exceeded any reasonable expectation of his duties as a sales professional throughout the entire process of purchasing my new car. This started from the moment we began, when he let me take his own personal vehicle for a test drive, since there was not a car on the lot equipped the way that I wanted. Even though I have known Charlie before our dealings, this was certainly not something that I expected and completely floored me. After that, Charlie spent two days searching for the perfect car for me, always keeping in constant communication that was always clear, concise and professional. Once we finally found the perfect car, Charlie arranged for it to be picked up from over three hundred miles away and got it to the dealership in record time! He even sent me pictures immediately after it arrived, and again after it had been detailed. Charlie also worked to ensure that I received a fair amount for my trade-in, which was a crucial part of this deal. In short, I could not be happier with Charlie's service, nor could I imagine that there is anything else he could have possibly done to ensure that I was nothing less than completely satisfied. This positive experience continued when I proceeded to work with Zach Funkhouser in the Finance department. Zach was very friendly and ensured that I understood all my options for financing and extended warranties. Zach worked with me to get the best extended warranty and loan terms while maintaining the payment range that I desired. I don't think that I have even been able to state that working with a Finance department of a car dealership was a pleasure, until now. Zach's exceptional service was much appreciated, and helped ensure that I will be returning to Lebanon Ford in the future, and will be sending my friends and family there too for their vehicle needs. In summary, there was nothing about my experience with this dealership that was less than perfect. They have certainly earned my respect, as well as my ongoing business. More

I felt buying my car was a pleasant experience. I was very nervous about taking the step to buy the car, everyone at the dealership was very nice and helpful. They explained everything and answered all very nervous about taking the step to buy the car, everyone at the dealership was very nice and helpful. They explained everything and answered all my questions. Charlie Watson was my salesman and he was very informative about the car. I would go back to Lebanon Ford again to buy a car. Thank you, Lori Breen More