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Lebanon Ford

Lebanon, OH

4.8
3,095 Reviews

770 Columbus Ave.

Lebanon, OH

45036

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Showing 3,095 reviews

May 22, 2011

They are always friendly, extremely helpful, and fully explain everything. Their pricing is in-line or better than you can find any where and the vehicle is always ready when they say it will be. I have r More

by rickcwells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie and Dan, Dan Webb
May 21, 2011

kevin went well beyond reasonable service. hefound out what i was looking for, made sure it was possible then search high and low for a car that fit my needs wants and desires. he also kept me informed of More

by augustdad2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kevin mcclellan, Kevin McClellan
May 20, 2011

Ownwership, sales and service people truly care for their Ownwership, sales and service people truly care for their customers. The world would be a much better place if other car dealerships would have and s More

by dballard3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick, Zac, Dick Watson
May 18, 2011

Frst person who ansered the phone was not welcoming. Got put on hold at the service desk for almost 5 min but the phone line was open an it sounded like they just forgot about the call. When I dropped off More

by edoczy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Several
May 20, 2011 -

Lebanon Ford responded

Edoczy, thank you very much for your feedback. We've spoken to our Service Department concerning this issue. We can assure you this will not be a problem in the future. Again, thank you for taking the time out of your day to offer your feedback. If you have any further comments or would like to contact me directly here's my email jeffreycryder@lebanon-ford.com and phone # 513.932.1010 ext. 117. Have a tremendous weekend. Very Respectfully, Jeff Cryder Communications & Marketing Director, Lebanon Ford

May 18, 2011

Always so nice and friendly, also very helpful. It's nice to have a dealership that is. We live closer to another Ford dealership and we drive to Lebanon Ford instead. The service techs, are good mechanics More

by debbonniesue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Biggs, Jason Hipp
May 17, 2011

I came to the Quick Lane to get my brakes replaced. This assumption was based on was an AAMCO had told me after getting my oil changed. When I got there, Tim showed me that my breaks were fine, better than More

by Collegekid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Lowe, Tim Harper, Dan Webb
May 10, 2011

Breanna and Zack provided the ultimate car buying experience. They are friendly, easy to work with, and genuinely interested in making us happy. Breanna called a few days after the purchase to ask if More

by mattrower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Breanna Etgen and Zack Funkhouser
May 05, 2011

I've been buying new Fords (off and on) since my 1963 Fairlane 500 convertible. We started dealing with Lebanon Ford when we moved to this are in the mid-90's, and have been very satisfied with them. Kev More

by rustic39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McClellan, Dick Watson, Dick Watson, Kevin McClellan
May 03, 2011

Lebanon Ford Is the Only Dealership for me. When I take my cars in for ANY service,it is done right the first time! I am the most picky person ,and I can count on my car being perfectly protected and clean More

by LindaBarrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Watson, Dick Watson
April 29, 2011

I just purchased my 5th vehicle from Lebanon Ford. They are the most ethical and honest dealership I have ever dealt with. Kevin McClellan is the best. He has always treated our family fairly and honestly. More

by Shawn Phillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McClellan, Kevin McClellan
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