
Lebanon Ford
Lebanon, OH
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They are always friendly, extremely helpful, and fully explain everything. Their pricing is in-line or better than you can find any where and the vehicle is always ready when they say it will be. I have r explain everything. Their pricing is in-line or better than you can find any where and the vehicle is always ready when they say it will be. I have recommmended them to several friends, and they all have come back and thanked me for alerting them to such a great Service team. More
kevin went well beyond reasonable service. hefound out what i was looking for, made sure it was possible then search high and low for a car that fit my needs wants and desires. he also kept me informed of what i was looking for, made sure it was possible then search high and low for a car that fit my needs wants and desires. he also kept me informed of the progress of the search throughout. this is the second car i have purchased through kevin and strongly recomend him to others. he is proffessional and doesn't xxxxxxxx you or try to push you into something you wont be happy with. as long as he is there lebanon ford will get my business More
Ownwership, sales and service people truly care for their Ownwership, sales and service people truly care for their customers. The world would be a much better place if other car dealerships would have and s Ownwership, sales and service people truly care for their customers. The world would be a much better place if other car dealerships would have and show just half the qualities evident at Lebanon Ford. There are probably dealerships as good, but there are none better. More
Frst person who ansered the phone was not welcoming. Got put on hold at the service desk for almost 5 min but the phone line was open an it sounded like they just forgot about the call. When I dropped off put on hold at the service desk for almost 5 min but the phone line was open an it sounded like they just forgot about the call. When I dropped off the car there were several employees at the desk dealing with one customer and just ignored me until they finished dealing with a very demanding customer. In other words because he was loud and demanding they lower service to the next in line. I had a much better experience in my previous visit so either it was just an off day or customer service slipping. More
Always so nice and friendly, also very helpful. It's nice to have a dealership that is. We live closer to another Ford dealership and we drive to Lebanon Ford instead. The service techs, are good mechanics to have a dealership that is. We live closer to another Ford dealership and we drive to Lebanon Ford instead. The service techs, are good mechanics, and do the work right. We have 2 Fords and have taken them to Lebanon from day one on both cars. We will continue going there, because we like them. More
I came to the Quick Lane to get my brakes replaced. This assumption was based on was an AAMCO had told me after getting my oil changed. When I got there, Tim showed me that my breaks were fine, better than assumption was based on was an AAMCO had told me after getting my oil changed. When I got there, Tim showed me that my breaks were fine, better than fine actually, but that I needed some work on my front tires and on my front stabilizers. How convenient that AAMCO missed that, but figured I needed new brakes. Julie showed me some good options for new tires. The work was going to take a while and I was provided a shuttle home, which was very convenient and much appreciated. Knowing that I can trust the people at Quick Lane will keep me coming back More
Breanna and Zack provided the ultimate car buying experience. They are friendly, easy to work with, and genuinely interested in making us happy. Breanna called a few days after the purchase to ask if experience. They are friendly, easy to work with, and genuinely interested in making us happy. Breanna called a few days after the purchase to ask if we had any questions. From the very beginning throughout the entire process, we could not imagine a better experience. Breanna and Zack were accessible by phone and email at all times with detailed and helpful responses. They both delivered flawlessly on their promises. I no longer dread buying a car thanks to this dealership and its employees. More
I've been buying new Fords (off and on) since my 1963 Fairlane 500 convertible. We started dealing with Lebanon Ford when we moved to this are in the mid-90's, and have been very satisfied with them. Kev Fairlane 500 convertible. We started dealing with Lebanon Ford when we moved to this are in the mid-90's, and have been very satisfied with them. Kevin and Dick handled this most recent sale (2011 Escape Hybrid) attentively and efficiently, but without high-pressure (that seems to be the agency's overall philosophy). We've had good experiences with both sales and service in the past. More
Lebanon Ford Is the Only Dealership for me. When I take my cars in for ANY service,it is done right the first time! I am the most picky person ,and I can count on my car being perfectly protected and clean my cars in for ANY service,it is done right the first time! I am the most picky person ,and I can count on my car being perfectly protected and clean when I leave there.(White Glove Test-Passed). Also my I add that the owner Lisa,has trained her staff to treat each person who enter the door as a person as well as a customer,Never just a number.This treatment does not end after the contract is signed,you are and will remain part of the Lebanon Ford family. More
I just purchased my 5th vehicle from Lebanon Ford. They are the most ethical and honest dealership I have ever dealt with. Kevin McClellan is the best. He has always treated our family fairly and honestly. are the most ethical and honest dealership I have ever dealt with. Kevin McClellan is the best. He has always treated our family fairly and honestly. This is a great dealership. I would recommend them highly!!!!! More