
Lebanon Ford
Lebanon, OH
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Internet price drop they said it wasn't that price. I looked at a car for $26,000.00 I offered $20,000.00 the day I test drove it. Three weeks later the price dropped to $21500.00 on your web site & at I looked at a car for $26,000.00 I offered $20,000.00 the day I test drove it. Three weeks later the price dropped to $21500.00 on your web site & at 3 other places Carfax, Northgate Ford & at Cargurus you had it listed. Cargurus notified me of the price drop. So I call the dealership to purchase the car. I talked to Angela. she said tom was busy & ask me if I wanted his voicemail. I said no. I ask her if the price of that specific model & color they only had the one was $21500.00. She said yes it was $21500.00. I told her I would buy it. I give her my credit card to put $500.00 down. I told her to put the keys in her purse. I would be there first thing in the morning. Then they called me back & said the price was not $21,500.00. It was $26,000.00. After that, I got on the internet & I printed off the price & all the information from your dealership & two other places it was listed. Tried to talk to management, nobody would call me back so I looked up the owner. Lisa Cryder, so I called her two or three times. She would not answer me back either. If you don't believe me, your phone calls are recorded right. July the 14th is the date I called to buy the car. So you know what you can do with More
Was able to get appointment made quickly and easily. Wes was wonderful went above and beyond. He had answers for all my questions. Will recommend to others. All employees were delt with were so helpful. Was was wonderful went above and beyond. He had answers for all my questions. Will recommend to others. All employees were delt with were so helpful. Was nice due to all the other craziness happening now. More
Tom Nickell is Outstanding! My wife and I have purchase one new and two used vehicles through Tom. He is one of the most professional sales people I have dealt with … honest, ve My wife and I have purchase one new and two used vehicles through Tom. He is one of the most professional sales people I have dealt with … honest, very knowledgeable, very helpful, and very patient … never a sense that he's trying to push us into a decision just to make a sale. As I told him recently I was looking for a very specific pre-owned vehicle with low mileage, but I had decided months ago that I would only buy a used vehicle from Lebanon Ford and more narrowly just from Tom because I trust him. Thanks, Tom for coming through. I was also very impressed with Dan Baer who guided us through the signature process and helped us decide on an extended warranty including paint & leather treatment packages. Again he was very knowledgeable but did not try to push us into buying something we did not really want. Thanks also to Dan who is renowned as a pretty big deal :-). More
Overall the sales experience for me was very good. Bryan Pence did an excellent job, he was nice and knowledgeable by answering all my questions. Pence did an excellent job, he was nice and knowledgeable by answering all my questions. More
Tom Nickel was very easy to work with. He was very polite and very knowledgeable. I would definitely recommend Tom if you are looking for a new or used car. and very knowledgeable. I would definitely recommend Tom if you are looking for a new or used car. More
I recently purchased my 4th vehicle from Lebanon Ford. My second time working with Aaron Funkhouser. I am not a big fan of car shopping and all the negotiating that goes on. With Aaron the process happ My second time working with Aaron Funkhouser. I am not a big fan of car shopping and all the negotiating that goes on. With Aaron the process happened almost all over by email. It took a few back and forth emails and we agreed upon a price for both my new vehicle and the one I was trading in. When I showed up the next day for my appointment my new vehicle was ready and I was on my way within a few minutes. I couldn't be happier with Lebanon Ford or Aaron Funkhouser for making this an enjoyable process. kevin More
Freeda is the most helpful person at a car dealership that I have ever worked with. I ask questions and she provides straight forward answers and information. that I have ever worked with. I ask questions and she provides straight forward answers and information. More
Bought a dodge challenger from Bryan Pence......extremely easy to work with! No high pressure sales tactics. Made the entire experience easy going . Would definitely recommend to family and friends! easy to work with! No high pressure sales tactics. Made the entire experience easy going . Would definitely recommend to family and friends! More
I bought a vehicle from Brent Benson! Serious amazing! So easy to work and got it figured out for EXACTLY what I was looking for. For your car needs go to Brent! Frank in finance made everything a piece of c easy to work and got it figured out for EXACTLY what I was looking for. For your car needs go to Brent! Frank in finance made everything a piece of cake! The whole dealership hooked me up More