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Lebanon Ford
Lebanon, OH
3,098 Reviews
The Official DealerRater page of Lebanon Ford. Don’t want the hassle of an auto mall or the feeling of being a small fish in a big pond? Then we’re the dealership for you. We pride ourselves in offering a family friendly atmosphere, and no hassle one-on-one consultations with our Sales Consultants and Service Technicians.
Some of us like to shop without the presence of a Sales Consultant. We completely respect your privacy which is why we’ve given you the ability to shop our lot when you want. On our lot use your mobile device to scan, learn and shop.
While you get to know us discover our exclusive myTech Team, designed to help make in-vehicle technology simple and easy to understand. From troubleshooting via phone and email to at home consultations we will help you get the most out of your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
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Showing 3,098 reviews
December 17, 2024
I hadn't bought a car in over 8 years and I was very nervous about the whole process in finding a car. Josh Davis was the best. He listened to my all my questions and was more than willing to help me fi nervous about the whole process in finding a car. Josh Davis was the best. He listened to my all my questions and was more than willing to help me find the right car for my budget. He was professional, and I never felt pressure to make a quick decision. The finance team worked hard to get me the best payment options. Thanks everyone. I left with a new car and a smile on my face. Karen More
by Karen
Employees Worked With
Dan Baer, Josh Davis
December 15, 2024
Trisha was my saleswoman and was incredibly professional, polite and transparent through our entire transaction. Overall the purchasing process was incredibly easy and feel both parties got a great deal. polite and transparent through our entire transaction. Overall the purchasing process was incredibly easy and feel both parties got a great deal. More
by willenborg14
Employees Worked With
Trisha Younkman
December 06, 2024
My sales guy Josh was great. .Really helped me along the way for trade in (jeep) an getting me the best deal on my 2019 Mazda CR-X 5. Which I love, keep up the good work. .Really helped me along the way for trade in (jeep) an getting me the best deal on my 2019 Mazda CR-X 5. Which I love, keep up the good work. More
by mariannebooth
Employees Worked With
Josh Davis, Jason Shellenberger
December 03, 2024
I have been in the service lobby for three hours and thirty five minutes. I made an appointment, once I got here I was told that it wasn’t an actual appointment, just a drop off time but not to worry it thirty five minutes. I made an appointment, once I got here I was told that it wasn’t an actual appointment, just a drop off time but not to worry it shouldn’t take long to get some answers, so I decided to wait. I still do not have an estimate on how much it’s going to cost to fix my touchscreen. I could have dropped the off and left. Service department just keeps saying they will have answers soon, meanwhile, I’ve been here almost 4 hours with no estimate on how much more time or how much it’s going to cost. More
by linnea.labbe
Employees Worked With
Brant Benson, John Nowicki
December 02, 2024
Logan Tanner was my salsman. He solved every issue that came up.Logan is a good guy with a bright future, Lebanon Ford is lucky to have him. He solved every issue that came up.Logan is a good guy with a bright future, Lebanon Ford is lucky to have him. More
by Jeremy
Employees Worked With
Logan Tanner
December 01, 2024
Josh was awesome! He helped me find the perfect F150 at an amazing price and take it home that day. When I got the truck home I found that he had left treats for our He helped me find the perfect F150 at an amazing price and take it home that day. When I got the truck home I found that he had left treats for our girls and a thank you note. Awesome personal touch. More
by justin.p.messenger
Employees Worked With
Daniel Baer, Josh Davis
November 30, 2024
Exceptional experience. Appreciate Trisha’s professionalism, expertise and guidance. We look forward to opportunities to work with her in the futures. Appreciate Trisha’s professionalism, expertise and guidance. We look forward to opportunities to work with her in the futures. More
by krabillm
Employees Worked With
Trisha Younkman
November 21, 2024
Trisha Y. made sure my purchase went smoothly from beginning to end. All of my questions were answered in a timely manner and financing was a breeze. I highly made sure my purchase went smoothly from beginning to end. All of my questions were answered in a timely manner and financing was a breeze. I highly recommend Trisha and Lebanon Ford. More
by midge2810
Employees Worked With
Trisha Younkman, Jason Shellenberger
November 16, 2024
Tricia Y. was outstanding from the first contact through delivery and afterwards. Highly recommend her and Lebanon Ford! was outstanding from the first contact through delivery and afterwards. Highly recommend her and Lebanon Ford! More
by SteelCat79
Employees Worked With
Trisha Younkman, Jason Shellenberger
