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Lebanon Ford
Lebanon, OH
3,095 Reviews
The Official DealerRater page of Lebanon Ford. Don’t want the hassle of an auto mall or the feeling of being a small fish in a big pond? Then we’re the dealership for you. We pride ourselves in offering a family friendly atmosphere, and no hassle one-on-one consultations with our Sales Consultants and Service Technicians.
Some of us like to shop without the presence of a Sales Consultant. We completely respect your privacy which is why we’ve given you the ability to shop our lot when you want. On our lot use your mobile device to scan, learn and shop.
While you get to know us discover our exclusive myTech Team, designed to help make in-vehicle technology simple and easy to understand. From troubleshooting via phone and email to at home consultations we will help you get the most out of your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
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Showing 3,095 reviews
February 27, 2020
My daughters first experience purchasing a new car couldn’t have been any better. Bryan Pence and the everyone at Lebanon Ford took great care of us as always. Never a bad experience. Will not shop an couldn’t have been any better. Bryan Pence and the everyone at Lebanon Ford took great care of us as always. Never a bad experience. Will not shop anywhere else. Bryan has sold us our last couple vehicles. Such a great guy. It’s always about you. Thanks for everything. More
by Marvin H
Employees Worked With
Bryan Pence
February 23, 2020
Had an awesome experience over the weekend with Lebanon Ford and employee Wesley Jett. Wesley went above and beyond to get me the perfect fit and exactly what I was looking for. This is my third vehicle p Ford and employee Wesley Jett. Wesley went above and beyond to get me the perfect fit and exactly what I was looking for. This is my third vehicle purchase from Lebanon Ford and definitely will not be my last. I will recommend not only them but Wesley as well to all those in the market for a vehicle. More
by Bpond
Employees Worked With
Wesley Jett
February 19, 2020
Lebanon Ford is by far the greatest experience I’ve ever had when buying a new vehicle. Angela Wetz was great to work with & was completely knowledgeable on the cars she was selling. Was not pushy at all. O had when buying a new vehicle. Angela Wetz was great to work with & was completely knowledgeable on the cars she was selling. Was not pushy at all. Overall, a great place to get a new/used car. More
by Mark T.
Employees Worked With
Angela Wetz, Daniel Baer
February 16, 2020
Used truck purchase Bryan Pence was extremely informative and laid back in his approach to the sale. I stopped in several times and couldn't decide on which one of many t Bryan Pence was extremely informative and laid back in his approach to the sale. I stopped in several times and couldn't decide on which one of many trucks was the best deal for me. He reviewed the trucks on the internet and gave me a few tricks to identify the major trim packages and the difference between the various models. I spent time at home reviewing and eliminating the dozens of trucks in my price range and was able to land on one ideal for my needs. I spent some time that night with one of the tech guys and returned a few days later to review some of the features in the daylight and un-hurried. More
by Dane
Employees Worked With
Bryan Pence, Daniel Baer
February 14, 2020
We purchased a vehicle from Jesse yesterday and I couldn’t be happier! He has diligently responded to all of my questions and concerns. He has been nothing short of extremely professional and respo couldn’t be happier! He has diligently responded to all of my questions and concerns. He has been nothing short of extremely professional and responsive. More
by Megan
Employees Worked With
Jesse Smith
February 07, 2020
Used Car Purchase, Bryan Pense Sales I recently purchased a used car from Lebanon Ford, and Bryan Pence in the sales department, I highly recommend both Bryan and Lebanon Ford. Low pressu I recently purchased a used car from Lebanon Ford, and Bryan Pence in the sales department, I highly recommend both Bryan and Lebanon Ford. Low pressure, low stress, extremely helpful and easy to do business with. More
by stephen.fields
Employees Worked With
Bryan Pence
February 05, 2020
Crooks , will take all fleet vehicles elsewhere. Will gladly take your money but incompetent at troubleshooting. Make incorrect diagnosis and take your money then blame it on your truck gladly take your money but incompetent at troubleshooting. Make incorrect diagnosis and take your money then blame it on your truck More
by Ford Guy
Employees Worked With
Jason Hipp
February 01, 2020
Went in and Freeda took care of me no questions asked!!! She is the Sweetest and straight up honest and will make sure she does what ever she can to get you in the car you want!! Awesome Dealership with gre She is the Sweetest and straight up honest and will make sure she does what ever she can to get you in the car you want!! Awesome Dealership with great sales people. More
by Cmarrs05
Employees Worked With
Freeda Floyd, Daniel Baer
