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Lebanon Ford
Lebanon, OH
3,095 Reviews
The Official DealerRater page of Lebanon Ford. Don’t want the hassle of an auto mall or the feeling of being a small fish in a big pond? Then we’re the dealership for you. We pride ourselves in offering a family friendly atmosphere, and no hassle one-on-one consultations with our Sales Consultants and Service Technicians.
Some of us like to shop without the presence of a Sales Consultant. We completely respect your privacy which is why we’ve given you the ability to shop our lot when you want. On our lot use your mobile device to scan, learn and shop.
While you get to know us discover our exclusive myTech Team, designed to help make in-vehicle technology simple and easy to understand. From troubleshooting via phone and email to at home consultations we will help you get the most out of your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
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Showing 3,095 reviews
October 12, 2018
This was an amazing experience!!! Tom Nickell went above and beyond to help Clark with his purchase!! He was very caring and understanding about how important transportation was. We li Tom Nickell went above and beyond to help Clark with his purchase!! He was very caring and understanding about how important transportation was. We live on a farm and need 4x4!!! Thanks again!!! More
by Somethingaboutatruvk
Employees Worked With
Tom Nickell
October 11, 2018
Lebanon Ford Tom Nickell was great and allows you to contact him directly. He got me the truck I wanted for my price range. Tom has followed up and has assisted in Tom Nickell was great and allows you to contact him directly. He got me the truck I wanted for my price range. Tom has followed up and has assisted in getting the vehicle service that it needed. The service department did great but did not answer the phone everytime I called. The service department gave me a ride home while the truck was being worked on. Very satisfied. More
by Ramrebel
Employees Worked With
Tom Nickell, Jeremy Armstrong
September 13, 2018
Tom Nickell was FABULOUS Tom Nickell was great . Recommend him and Lebanon Ford to anyone. Thank you for the good experience and I love my new 2013 Ford Escape. Tom Nickell was great . Recommend him and Lebanon Ford to anyone. Thank you for the good experience and I love my new 2013 Ford Escape. More
by Tweety3317
Employees Worked With
Bill Nickell referral, Tom Nickell
September 11, 2018
GREAT PLACE TO BUY A CAR Bought my new 2018 mustang gt premium from Bryan Pence, great commutations being as I bought from out of state he handled everything well and fast, ve Bought my new 2018 mustang gt premium from Bryan Pence, great commutations being as I bought from out of state he handled everything well and fast, very happy overall thanks More
by cblevons
Employees Worked With
Josh Hipp, Bryan Pence, Chandler Wheat, Daniel Baer
September 02, 2018
Love Lebanon Ford We were treated so well by Tom Nickell and the staff at Lebanon Ford. From the moment we were greeted on the lot until we were handed the keys to o We were treated so well by Tom Nickell and the staff at Lebanon Ford. From the moment we were greeted on the lot until we were handed the keys to our 2014 Focus, our experience. at Lebanon Ford was outstanding. We really like Tom. A down to earth gentleman who represents Lebanon Ford very well. More
by Simonsez
Employees Worked With
There was a woman who assisted in financing but I don't have her name other than she is from Texas. She was great to work with., Tom Nickell, Jenny Southard
August 30, 2018
Tom Nickell was fantastic. Tom was great and very helpful on our purchase. He was straight forward and that is what I like. No hidden surprises. Thank you Tom. Tom was great and very helpful on our purchase. He was straight forward and that is what I like. No hidden surprises. Thank you Tom. More
by fordman
Employees Worked With
Tom Nickell, Daniel Baer
August 29, 2018
Bought a car in record time. I spotted the car I bought online and sent a message asking if it was still available. I got a response in less than an hour and scheduled a test driv I spotted the car I bought online and sent a message asking if it was still available. I got a response in less than an hour and scheduled a test drive less than an hour after that. Bought the car and was in and out of the dealership in less than 2 hours. And found out the finance guy is my neighbor as he lives just around the corner from me. Everyone I talked to was nice and helpful. More
by Darft
Employees Worked With
Angela Wetz, Daniel Baer
August 29, 2018
Loner car issue resolved Thanks to Kevin McClellan and Niko McClellan. He made everything right. He saw a concern, reached out and we talked. He did resolve the issue. Appreci Thanks to Kevin McClellan and Niko McClellan. He made everything right. He saw a concern, reached out and we talked. He did resolve the issue. Appreciate their very quick response. More
by cutter21
Employees Worked With
Niko McClellan
August 29, 2018
Good experience Matt helped me get exactly what I wanted at an excellent price. He was very knowledgeable and not pushy in the least. Enjoyed working with him! Matt helped me get exactly what I wanted at an excellent price. He was very knowledgeable and not pushy in the least. Enjoyed working with him! More
by Mary
Employees Worked With
Matthew McLaughlin
August 28, 2018
EcoSport? My lease was up in a couple of months so I started trying to figure out what my options were. Angela contacted me and got my thoughts and made some s My lease was up in a couple of months so I started trying to figure out what my options were. Angela contacted me and got my thoughts and made some suggestions as to what I might like. She was totally patient and was so accommodating with my schedule. I went in thinking I wanted an Escape. After test driving several Escape models, I test drove the EcoSport. I didn't want to like the EcoSport, but I did over all the Escapes I drove! Angela was so helpful in helping me make my decision and was with me every step after that. Thanks for caring so much about your customers!! More
by Amy22
Employees Worked With
Angela Wetz
