
Lebanon Ford
Lebanon, OH
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EcoSport? My lease was up in a couple of months so I started trying to figure out what my options were. Angela contacted me and got my thoughts and made some s My lease was up in a couple of months so I started trying to figure out what my options were. Angela contacted me and got my thoughts and made some suggestions as to what I might like. She was totally patient and was so accommodating with my schedule. I went in thinking I wanted an Escape. After test driving several Escape models, I test drove the EcoSport. I didn't want to like the EcoSport, but I did over all the Escapes I drove! Angela was so helpful in helping me make my decision and was with me every step after that. Thanks for caring so much about your customers!! More
Customer Service Going to a dealership can be overwhelming, but with Angela she wasn't pushy and led us right to what we were looking for. Great service with great con Going to a dealership can be overwhelming, but with Angela she wasn't pushy and led us right to what we were looking for. Great service with great conversation. More
2018 Ford Fiesta Matt McLaughlin is great to work with. I have purchased 3 quality vehicles from him. He has been able to recognize my wants in a vehicle each time. Th Matt McLaughlin is great to work with. I have purchased 3 quality vehicles from him. He has been able to recognize my wants in a vehicle each time. The 2018 Ford Fiesta is not a family car. But it is a great fuel mileage car, perfect for long commutes to work or for college students. Next time you are in need of a new or used vehicle, go see Matt. More
Certified preowned 2016 Ford Fusion Purchased a Preowned Certified 2016 Ford Fusion Se, Received only (1) key fob, no front license plate bracket. I noticed on the window sticker that li Purchased a Preowned Certified 2016 Ford Fusion Se, Received only (1) key fob, no front license plate bracket. I noticed on the window sticker that license plate bracket was mentioned with no charge, didn't notice until today it was missing , my 45 day tags expired and had to put plates on. With only (1) key fob somehow my key was set on the only key fob and speed is limited. During closing with the financial person, was talked into "Ding" Insurance and "Wheel Hazard" Insurance, after reviewing disclaimers and total cost of policies decided to cancel, took 30 minutes to force them into canceling, very high pressure to cancel. Wife is looking at upgrading from her Chevy Cruze, we will not go back here. Was told sales person would follow up with key fob issue, but have not heard from since they have funds for sale. Was looking at similar vehicle at Kings Auto Mall, decide to go with Lebanon Ford thinking it was a small town dealership, will go to Kings next time! More

Great visit Good car, good deal. Financing to fit my needs. Able to see the car immediately. Test drive immediately. Drove it off the lot that night. Good car, good deal. Financing to fit my needs. Able to see the car immediately. Test drive immediately. Drove it off the lot that night. More
excellent service Angela was very helpful and kind throughout the process. We received exactly what we were looking for and they delivered all they said they would! T Angela was very helpful and kind throughout the process. We received exactly what we were looking for and they delivered all they said they would! Thank you for a great truck buying experience!! More
Excellent Customer Service Aaron helped to make our truck buying experience the easiest and smoothest ever. He was able to help us locate exactly what we needed, proceed through Aaron helped to make our truck buying experience the easiest and smoothest ever. He was able to help us locate exactly what we needed, proceed through financing, then drive it off the lot. Lebanon Ford and Aaron put the customer's needs first! More
Lebanon Ford Was Great! Bryan Pence was extremely helpful and patient working with me to buy a new Explorer. He listened to what I wanted and provided me the options. Dan wa Bryan Pence was extremely helpful and patient working with me to buy a new Explorer. He listened to what I wanted and provided me the options. Dan was very helpful in securing my financing. More
Quick and Easy Both Bryan and Kellen were very helpful in my purchase. I had originally talked with Kellen and he was knowledgeable about the vehicles. I went back t Both Bryan and Kellen were very helpful in my purchase. I had originally talked with Kellen and he was knowledgeable about the vehicles. I went back the following day to look at the vehicle again and it was Kellen's day off so Bryan helped me. I liked the fact that I wasn't pressured to get what I wanted. Everyone at the dealership is super friendly and I would come back again to purchase another vehicle. More
Dealer misled me out of $1,000 for his inconvenience . I believed that I was getting something in return and was misled out of 1,000 which I really needed. . I believed that I was getting something in return and was misled out of 1,000 which I really needed. More