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Lebanon Ford

Lebanon, OH

4.8
3,095 Reviews
The Official DealerRater page of Lebanon Ford. Don’t want the hassle of an auto mall or the feeling of being a small fish in a big pond? Then we’re the dealership for you. We pride ourselves in offering a family friendly atmosphere, and no hassle one-on-one consultations with our Sales Consultants and Service Technicians. Some of us like to shop without the presence of a Sales Consultant. We completely respect your privacy which is why we’ve given you the ability to shop our lot when you want. On our lot use your mobile device to scan, learn and shop. While you get to know us discover our exclusive myTech Team, designed to help make in-vehicle technology simple and easy to understand. From troubleshooting via phone and email to at home consultations we will help you get the most out of your vehicle.
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770 Columbus Ave.

Lebanon, OH

45036

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Showing 3,095 reviews

June 10, 2018

Lebanon Ford Went Above And Beyond!!! Everyone at Lebanon Ford went above and beyond to get us into exactly the vehicle we both needed and wanted! From Rashads help in getting us a truck w More

by Jason D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Southard, Rashad Howell
June 09, 2018

Not Understanding At All I have been going back and forth in deciding whether or not to trade in my car for a few months. I work a position that requires me to be on call at a More

by dakotabrown203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Flanagan
Jun 27, 2018 -

Lebanon Ford responded

Thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Lebanon Ford Inc.. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (513) 932-1010 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

June 07, 2018

Kudos! Very easy to work with. Got us into a car that worked for us in a timely manner. Great people! Would definitely go back and will tell my friends. More

by Lisapenn62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Nickell
Jun 11, 2018 -

Lebanon Ford responded

Lisa we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 07, 2018

Fast and friendly We were not there 5 minuets and Kevin suggested a car for us. It was just what we were looking for. He made the process so easy. More

by Spencer,Mona
Recommend Dealer
Yes
Employees Worked With
Kevin McClellan
June 05, 2018

Tim is the man! This is an amazing suv and Tim is a pleasure to do business with as always. Thanks so much Tim, my family loves it and it’s exactly what we needed. More

by Swan1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Flanagan
Jun 11, 2018 -

Lebanon Ford responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We are happy that Tim was helpful and provided great service. If there is anything else we can do to assist you, please let us know! Take care!

June 05, 2018

Great experience Excellent customer service, Tim was very knowledgeable and a great help with any pressure, the whole team at Lebanon was very friendly and welcoming , More

by Cjbush61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Flanagan
Jun 11, 2018 -

Lebanon Ford responded

Hello, we are happy we could make your experience a positive one! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 05, 2018

Trade-In Experience I came to Lebanon Ford in hopes of trading in my Cadillac SRX for something sportier, smaller, and with better gas mileage. I had a budget and had a l More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brant Benson
Jun 11, 2018 -

Lebanon Ford responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! If there is anything else we can do to assist you, please let us know! Take care!

June 02, 2018

Tom Nickell and Lebanon Ford Great to work with! Bought 2 cars here recently and had another family member but one as well. Tom is a pleasure to work with and someone I truly trust to buy a vehicle f More

by World traveler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Nickell, Daniel Baer
June 02, 2018

Customer Service Lebanon Ford went out of their way to provide me with excellent CUSTOMER SERVICE! Kevin McClellan and Brittany Howell made me feel welcomed and fought More

by rico1e23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McClellan, Brittany Howell
Jun 11, 2018 -

Lebanon Ford responded

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

June 01, 2018

No Hassle Leasing Exerience Kathy Wells made sure she found the exact car I was looking for. I very good all around experience with no hassle. Fair price on my trade in and very More

by explorer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Wells, Jenny Southard, Angela Wetz
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