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Lebanon Ford
Lebanon, OH
3,095 Reviews
The Official DealerRater page of Lebanon Ford. Don’t want the hassle of an auto mall or the feeling of being a small fish in a big pond? Then we’re the dealership for you. We pride ourselves in offering a family friendly atmosphere, and no hassle one-on-one consultations with our Sales Consultants and Service Technicians.
Some of us like to shop without the presence of a Sales Consultant. We completely respect your privacy which is why we’ve given you the ability to shop our lot when you want. On our lot use your mobile device to scan, learn and shop.
While you get to know us discover our exclusive myTech Team, designed to help make in-vehicle technology simple and easy to understand. From troubleshooting via phone and email to at home consultations we will help you get the most out of your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
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Showing 3,095 reviews
June 01, 2018
Simply Amazing Jeremy as my title says was simply amazing. I came in with a car that I was upside down on. And he managed to work his magic to make sure I walked out Jeremy as my title says was simply amazing. I came in with a car that I was upside down on. And he managed to work his magic to make sure I walked out of there in a brand new car. He listened to my needs and wants and made sure I got what I asked for. I recommend if you go you ask for him! More
by Dfuller08
Employees Worked With
Jenny Southard, Jeremy Harrison
May 31, 2018
new car My sales person Kathy Well was super all my questions were answered and this experience was the best i have ever had she is a great sales person and i My sales person Kathy Well was super all my questions were answered and this experience was the best i have ever had she is a great sales person and i would recommend her to anyone. She worked with me all the way through the deal and i commend her for helping me. thanks so much for all her help. More
by escape
Employees Worked With
Kathy Wells
May 30, 2018
Wonderful service! I purchased a CPO Ford F150 and Bryan did a great job at answering all my questions. Very relaxed, pressure free buying experience. I will definitel I purchased a CPO Ford F150 and Bryan did a great job at answering all my questions. Very relaxed, pressure free buying experience. I will definitely return when looking for the next vehicle! More
by Fordguy1
Employees Worked With
Bryan Pence, Danny VanWinkle
May 30, 2018
Always a good experience My family has been going to Lebanon Ford for several year because of good experiences with them. Previously weren’t satisfied at another Ford dealer a My family has been going to Lebanon Ford for several year because of good experiences with them. Previously weren’t satisfied at another Ford dealer and have been with Lebanon Ford for 3 years. Great customer service, everyone helpful, all in all good aspects! Kathy Wells has been helping me for 3 years and also other family members! I will always go to her and recommend her to others! Only complaints I have is that they didn’t clean the inside of my car or didn’t clean it very well after I bought it. it was still dirty. Also, they didn’t fill up the windshield washer fluid when I bought it. When I got it the light was on for windshield washer fluid. More
by Jonesmo
Employees Worked With
Kathy Wells, John Nowicki
May 29, 2018
VERY professional We traveled over an hour to go specifically to this particular dealership as they took excellent care of my daughter. So we divided to based on that t We traveled over an hour to go specifically to this particular dealership as they took excellent care of my daughter. So we divided to based on that to take a chance and very pleased we did so. By far the most excellent and professional service and help provided and will surely take future business here! More
by MsErin
Employees Worked With
Jennifer and the gentleman in the finance aspect, Tim Flanagan
May 28, 2018
Ford Truck purchase excellent service Fantastic service. Tim was very knowledgeable of what he was doing. Tim was very helpful and had all the answers to our questions! Totally will recomm Fantastic service. Tim was very knowledgeable of what he was doing. Tim was very helpful and had all the answers to our questions! Totally will recommend to my family and friends! Love the small town feeling of friendliness. We will bring out business back to Tim as well. More
by lhubbard
Employees Worked With
Aaron Funkhouser, Tim Flanagan
May 25, 2018
Great job once again! Kathy Wells did a wonderful job working with us on our purchase of a 2018 Explorer. We have used Kathy in the past at least twice and she has been gre Kathy Wells did a wonderful job working with us on our purchase of a 2018 Explorer. We have used Kathy in the past at least twice and she has been great each time. she cares about what you're looking for. We will definitely be calling her for our future purchases. Take care and we'll see you down the road. More
by William J
Employees Worked With
Kathy Wells, Jenny Southard
May 24, 2018
Buying a used car Brant was very good at finding what we wanted . Needed car fast and he found it. Everything I wanted except I wanted red and my needs changed so Brant was very good at finding what we wanted . Needed car fast and he found it. Everything I wanted except I wanted red and my needs changed so could not wait for a red car. Will buy more from him More
by Ford4726
Employees Worked With
Brant Benson
May 24, 2018
Slow but pleasant I like dealerships that show no pressure to sell. Instead demonstrate their products. Work with the customer to meet their needs. And most important l I like dealerships that show no pressure to sell. Instead demonstrate their products. Work with the customer to meet their needs. And most important listen to the customer. Tim Flanagan was honest and sincere. More
by nam7491
Employees Worked With
Jenny Southard, Tim Flanagan
May 24, 2018
Car Buying experience My mother has purchased several vehicles from Lebanon Ford and when it used to be Charlie Watson Ford. I stopped in with her to look at new vehicles a My mother has purchased several vehicles from Lebanon Ford and when it used to be Charlie Watson Ford. I stopped in with her to look at new vehicles and we were greeted by Tim Flanagan. Tim was very polite, no pressure and listened to what my mother was looking for in a vehicle. Worked with us on options and located a vehicle with the options she wanted. The Ford Explorer was at a dealership in Columbus, Tim drove to Columbus the next day and picked up the vehicle for her. He was very accommodating to my mother's needs, questions and made it a pleasant experience. I would highly recommend Tim for any of your buying needs. Niko assisted with the final numbers but Tim was supportive through the entire process. More
by Steve
Employees Worked With
Niko McClellan, Tim Flanagan
