
Lebanon Ford
Lebanon, OH
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Just another dealer I could have gotten the same car and probably better service from a dealer closer to me . The car had issues and since then it’s more like sorry about I could have gotten the same car and probably better service from a dealer closer to me . The car had issues and since then it’s more like sorry about your luck . More
The best car buying experience ever!! Starting from the very start of my car search, Jeremy Harrison made the process so easy and comfortable! Jeremy went above and beyond to help us find Starting from the very start of my car search, Jeremy Harrison made the process so easy and comfortable! Jeremy went above and beyond to help us find the perfect vehicle. I usually would dread going to car dealerships but Lebanon Ford makes you feel like family and that they really care. Jeremy and the rest of the staff I had the pleasure of working with in finance, as well made the whole experience easy peazy! Jeremy was super helpful with any questions or concerns I had. I have been a new FORD car owner for not even a month and I have had several followup calls and emails just to make sure everything is going well with my new purchase and Ford does an excellent job keeping you up-to-date with the tutorials and I'm loving the Ford Pass app! Thanks so much for making my car search enjoyable! More
Super friendly and professional service! The bad news: car I wanted was rolling away when I walked in the door. The good news: Bryan Pence hooked me up with a sweet deal on a different car The bad news: car I wanted was rolling away when I walked in the door. The good news: Bryan Pence hooked me up with a sweet deal on a different car that better fit into my budget and was what I really needed. I am loving my Ford Fusion. It's a beautiful car, looks and still smells like new! I couldn't be happier! Thank you, again Bryan! And a shout out to Danny VanWinkle for arranging the warranty and finance papers and getting me out and on the road so I could go celebrate my birthday with my friends in my new car. More
Five star experience I purchased my first truck about four years ago from Lebanon Ford. the process was good but had some issues. The service department has been very good I purchased my first truck about four years ago from Lebanon Ford. the process was good but had some issues. The service department has been very good these past four years. I received a phone call in April 2018 about a special offer. Met Tom and things went from good to excellent his no pressure friendly manner removed all stress. Tom and the rest of the staff put me in a 2018 F-150 the nicest one I have ever had. they met my budget needs and all other needs. I was very pleased with there honest and friendly manner. no doubt a five star plus experience. thanks Tom , thanks Josh for bed liner. Will no doubt recommend you all to all my friends and family. More
Great salespeople and very friendly atmosphere. I have dealt with Bryan Hoying for 4 vehicles, I have a friend who has bought several from Bryan and every experience has been great. No pressure, fai I have dealt with Bryan Hoying for 4 vehicles, I have a friend who has bought several from Bryan and every experience has been great. No pressure, fair prices and great service are the standards. I will always start here when looking for a car or truck in the future. More
Traded in 2 trucks and purchased one Brittany was extremely pleasant to work with. She seems to be very honest and upfront and made the process less stressful than it could have been. I Brittany was extremely pleasant to work with. She seems to be very honest and upfront and made the process less stressful than it could have been. I would work with her again on future purchases. More
Bought a new F150 Kathy Wells and Lebanon Ford did an amazing job working with me over the last month to get me into a new F150. Kathy went out of her way and spent cou Kathy Wells and Lebanon Ford did an amazing job working with me over the last month to get me into a new F150. Kathy went out of her way and spent countless days with me either on the phone or in the dealership to try and find the right truck and the perfect price. Brad, the sale manager, was very good and responsive to making sure everything worked out! I have nothing but positive things to say about Kathy and Lebanon Ford! I never felt pressured to make a decision More
Used Truck & Awesome Experience I bought a used Nissan Titan over the weekend and worked with Kathy. Kathy did an amazing job, was informative on the truck and sales process, and mad I bought a used Nissan Titan over the weekend and worked with Kathy. Kathy did an amazing job, was informative on the truck and sales process, and made me feel comfortable every step of the way. She never used any high pressure sales tactics (unlike my experience at a different dealership the week prior) and took the time necessary to make sure all of my questions or concerns were answered. I never felt rushed and never pressured for any decision. If you're looking for a new/used vehicle, you don't need to go anywhere else but Lebanon Ford. Ask for Kathy when you get there and you'll be happy you did! More
F-150 Purchase Lebanon Ford had one of the few F-150, regular cab, 4x4's with an 8' bed. Just what I was looking for. We had worked with Alexia Landers before and Lebanon Ford had one of the few F-150, regular cab, 4x4's with an 8' bed. Just what I was looking for. We had worked with Alexia Landers before and it was a pleasure to work with her again. After one phone call to her, we went to the dealership and two hours later were leaving in a new truck! She is friendly, knowledgeable and efficient! Upon delivery, Josh gave us a thorough review of the electronic systems and options on the vehicle. I would have given the dealership a 5 star rating had it not been for the financial officer overcharging us on the sales tax even after a discussion. It only took one phone call to Alexia. She resolved the situation with her manager and our money was refunded. I would buy another vehicle from Lebanon Ford. More
My experience........... Car shopping made easy. Angela, Dan and John in particular made my car deal as smooth, fun and informative as anyone could ask. Thank you all for that Car shopping made easy. Angela, Dan and John in particular made my car deal as smooth, fun and informative as anyone could ask. Thank you all for that More