Lebanon Ford - Service Center

Staff was very friendly and cordial. Recommend Tom Nickell to see for your next purchase of a car or truck! Facilities are super clean...impressed with women’s restroom. Process was quick and easy. Nickell to see for your next purchase of a car or truck! Facilities are super clean...impressed with women’s restroom. Process was quick and easy. More

After making many visits to other dealerships in the area, Lebanon Ford was very patient with my very long decision making process. I hadn't purchased a new truck, since 2005 and Kevin McClellan made area, Lebanon Ford was very patient with my very long decision making process. I hadn't purchased a new truck, since 2005 and Kevin McClellan made the process very easy. Kevin was always honest and maintained his professionalism. I am sure I tried his patience! Lebanon Ford will be my first stop, if and when I decide to go truck shopping again! lol More

2019 Explorer service I called to schedule a service for my 2019 Explorer and spoke with Jeremy Armstrong who was very friendly and helpful in scheduling to meet my needs. I called to schedule a service for my 2019 Explorer and spoke with Jeremy Armstrong who was very friendly and helpful in scheduling to meet my needs. I dropped the car off the evening before the scheduled service and dropped the keys in the night box. Next day I received a call from Jeremy saying that the service was completed. Because it was the first service on this vehicle, and there were no charges to be paid, I asked that the keys be put in the console and the vehicle locked so that if I was late picking it up the keys would be available to me. Although we are going through a serious public health situation, and the dealership is experiencing a much needed expansion, everything was done in a very professional manner and sanitary precautions were evident. Thanks for another pleasant experience, Bob Himes More

Great experience working with Tim Flanagan and team. Tim went above and beyond to work with me in getting into the vehicle I wanted. Couldn’t be happier! Thank you! went above and beyond to work with me in getting into the vehicle I wanted. Couldn’t be happier! Thank you! More

Great group of people. Brant Benson dome a great job again. We have purchased 3 vehicles from him and he has always done a great job. again. We have purchased 3 vehicles from him and he has always done a great job. More

Crooks , will take all fleet vehicles elsewhere. Will gladly take your money but incompetent at troubleshooting. Make incorrect diagnosis and take your money then blame it on your truck gladly take your money but incompetent at troubleshooting. Make incorrect diagnosis and take your money then blame it on your truck More

Great dealership....no hassle just down to earth people who care for what you are looking for. No pressure to buy! Good experience. Kirk was awesome salesman who care for what you are looking for. No pressure to buy! Good experience. Kirk was awesome salesman More

Damaged the car,said they'd fix it but didnt,tried to fraud ford and run warranty under previous owner,made every excuse why they couldnt cover it.They never had my permission to perform any work on my c fraud ford and run warranty under previous owner,made every excuse why they couldnt cover it.They never had my permission to perform any work on my car More

This is my second lease with Lebanon Ford and working with Tom Nickell. He is hands-down the best one and the only one I will ever work with. Regardless of my finances Tom works until he can solve the pr with Tom Nickell. He is hands-down the best one and the only one I will ever work with. Regardless of my finances Tom works until he can solve the problem I'm get me into a car I so appreciate you Tom Nickell for everything you do for me every time I will recommend Lebanon Ford and I will be back for future cars thank you so much More

Horrible service department,made every excuse why 1 of Horrible service department,made every excuse why 1 of my 2 warranties wouldnt cover a mt82 transmission that are known for problems.while going t Horrible service department,made every excuse why 1 of my 2 warranties wouldnt cover a mt82 transmission that are known for problems.while going through this they damaged my car and tried to half xxx fix only part of the damage.David Gully tried to fraud ford by running warranty under previous owners name.i will be following up with attorney More