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Lebanon Ford - Service Center

Lebanon, OH

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242 Reviews

242 Reviews of Lebanon Ford - Service Center

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March 06, 2021

Staff was very friendly and cordial. Recommend Tom Nickell to see for your next purchase of a car or truck! Facilities are super clean...impressed with women’s restroom. Process was quick and easy. More

by MJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Nickell, Tim Flanagan
January 06, 2021

After making many visits to other dealerships in the area, Lebanon Ford was very patient with my very long decision making process. I hadn't purchased a new truck, since 2005 and Kevin McClellan made More

by ppayne42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McClellan
April 15, 2020

2019 Explorer service I called to schedule a service for my 2019 Explorer and spoke with Jeremy Armstrong who was very friendly and helpful in scheduling to meet my needs. More

by rjhimes46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Armstrong
March 07, 2020

Great experience working with Tim Flanagan and team. Tim went above and beyond to work with me in getting into the vehicle I wanted. Couldn’t be happier! Thank you! More

by heidianders
Recommend Dealer
Yes
Employees Worked With
Tim Flanagan
February 10, 2020

Great group of people. Brant Benson dome a great job again. We have purchased 3 vehicles from him and he has always done a great job. More

by Markevin1169
Recommend Dealer
Yes
Employees Worked With
Brant Benson, Daniel Baer
February 05, 2020

Crooks , will take all fleet vehicles elsewhere. Will gladly take your money but incompetent at troubleshooting. Make incorrect diagnosis and take your money then blame it on your truck More

by Ford Guy
Recommend Dealer
No
Employees Worked With
Jason Hipp
January 17, 2020

Great dealership....no hassle just down to earth people who care for what you are looking for. No pressure to buy! Good experience. Kirk was awesome salesman More

by Bakersfield444
Recommend Dealer
Yes
Employees Worked With
Kirk, Niko McClellan
January 06, 2020

Damaged the car,said they'd fix it but didnt,tried to fraud ford and run warranty under previous owner,made every excuse why they couldnt cover it.They never had my permission to perform any work on my c More

by Dennyreed350
Recommend Dealer
No
Employees Worked With
David Gully
December 30, 2019

This is my second lease with Lebanon Ford and working with Tom Nickell. He is hands-down the best one and the only one I will ever work with. Regardless of my finances Tom works until he can solve the pr More

by KAR
Recommend Dealer
Yes
Employees Worked With
Frank....in finance, Tom Nickell
December 27, 2019

Horrible service department,made every excuse why 1 of Horrible service department,made every excuse why 1 of my 2 warranties wouldnt cover a mt82 transmission that are known for problems.while going t More

by Dennyreed350
Recommend Dealer
No
Employees Worked With
David gully
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