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Lebanon Ford - Service Center

Lebanon, OH

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242 Reviews

242 Reviews of Lebanon Ford - Service Center

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September 22, 2011

Lebanon Ford keeps my vehicles on the road where I make my living. They keep appointments & service is completed when they said it would be completed. They are good people & I have sent friends & customers More

by Don Abner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene (service mgr.) & Jason Hipp, Jason Hipp
September 05, 2011

Quick Lane nice addition. I was able to be in and out in quickly without setting an appointment. Inspection sheet was explained thoroughly and I observed other customers receiving the same type of professi More

by tcain1220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Webb, Dan Webb
September 02, 2011

My experience with Lebanon Ford service department was great. They are all very friendly and work hard to get the job done right. I really appreciated the shuttle service they offer, taking me home and t More

by melindab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene; drivers of the shuttle
August 30, 2011

Every one at the dealership is very freindly. After I was told goodmoring by two or three emloyees, I was directed to the free coffee. Very pleasant expreience. The work was also completed in a timely manne More

by Thomas Gallagher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department, Jason Hipp
Sep 01, 2011 -

Lebanon Ford responded

First off, Good morning! Secondly, you can stop by for all the free coffee you'd like. Thanks for your review. Very Respectfully, Jeff Cryder, Marketing & Communications Director

August 14, 2011

The service dept was very nice and got me in and and even ordered a battery for me and was in the same day. Ric was great, wish everyone at Lebanon Ford were this friendly and down to earth. The service b More

by dee16
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Young service dept, Jason Hipp
August 03, 2011

I have a Lincoln LS that I've always had serviced at lebanon Ford since purchase. Their oil change packages are priced competitive and they do the work timely. They have always been quick to work me i More

by blantonchad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom and Jason, Jason Hipp, Tom Komisar
August 03, 2011

I purchased my vehicle brand new in 2009. I have had I purchased my vehicle brand new in 2009. I have had nothing but exceptional service whenever I bring my vehicle in for oil change or warranty work. More

by sdwyrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Tom in service dept., Jason Hipp, Tom Komisar
August 02, 2011

Had the vehicle checked and problem was found and fixed the same day prior to four. The car was still under warranty for the power train and we were pleased to note that that cost would be $0. Thanks so mu More

by mischatwo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not Certain, Jason Hipp, Tom Komisar
July 31, 2011

They did just what I wanted and did it in a reasonable amount of time. The waiting was very nice an clean, they had drinks and TV. Thanks More

by 57ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Young
July 24, 2011

I was very impresd with the knowledge & respect of the service personel Tom & Geen & others.Many drivers may not know a lot about their vehicle & are treated accordingly,i DO NOT FALL IN THIS CATAGORY More

by audroy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom---Geen, Tom Komisar
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