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Lebanon Ford - Service Center

Lebanon, OH

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242 Reviews

242 Reviews of Lebanon Ford - Service Center

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October 20, 2013

We purchased our Ford Escape from Dan Cutter last year and needed routine maintenance this past Friday. John Nowicki took care of us right away and made us feel at home. While we were waiting we walked ar More

by 3clover1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nowicki
October 17, 2013

I drive over thirty miles to visit this dealership. Why, because they provide the BEST customer service I have ever received. If they ever want to open another location closer to me (just kidding) it would More

by Buy American
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Webb
October 08, 2013

I would like to compliment Lebanon Ford for their extraordinary customer service. While attending an event with my grandchildren last Saturday, I lost my car keys which included my Ford Advantage ke More

by fitzpatricrt
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Freeda Floyd
September 27, 2013

Same day service was quick and hassle-free. Everyone was friendly and efficient. Waiting area was clean and relatively comfortable. Overall positive experience. Would recommend. More

by Ljmibesjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brooks
August 30, 2013

They got me in quickly and at my scheduled appointment time. I got an oil change, overall inspection, and tire rotation. The service was performed in a timely manner with very little wait time. More

by SonjaWhalen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brooks
July 28, 2013

Awesome experience came to my rescue when car battery died in garage Aaron drove over got me start and then service in and out to get me on the road in no time flat More

by Paul Utrecht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Funkhouser, Dan Webb
July 20, 2013

All was great and everyone was very friendly, but then when I got into my car to leave, there was oil/ black stuff all over my steering wheel. More

by Reithli
Price
Recommend Dealer
Yes
Employees Worked With
John Nowicki
July 19, 2013

John was very helpful during our recent service for our Ford Focus. We were having a transmission issue just before leaving on a road trip. John really stepped up and took care of our service problem. He t More

by geezer1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nowicki
July 16, 2013

All went very well and was done in a timely fashion. We enjoy working with the team at Lebaon Ford who really seems to care about doing things right the first time. More

by ryanair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brooks
July 15, 2013

I had a question on the Ford Sync software installed on my 2010 Ford Escape XLT vehicle. Alex Cryder was informative and very quick to respond to my questions. I found this information while looking up the More

by wilsonrodriguezjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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