
Lee Honda Auburn
Auburn, ME
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Purchase of a Honda CR-V on 1-3-2016 Jim Fournier was very knowledgeable, patient in explaining things, and took the time for test ride for a 2015 CR-V that we decided to purchase. Overa Jim Fournier was very knowledgeable, patient in explaining things, and took the time for test ride for a 2015 CR-V that we decided to purchase. Overall extremely helpful. Stacy Tavares started us off explaining the improvements made in the 2015 CR-V compared with our 2009 CR-V. This information was instrumental in our final choice of a 2015 CR-V. From Gil and Peggy Turner, South Paris, Maine Purchased on 1-3-2016 More
Great dealership Salesman Jim Fournier is a terrific salesman to deal with. He showed me the vehicle, let me test drive and gave me a great deal. No high sales pressur Salesman Jim Fournier is a terrific salesman to deal with. He showed me the vehicle, let me test drive and gave me a great deal. No high sales pressure, his experience shows! More
People were courteous and professional. I went there because Stacy Tavares called and asked me to go down and see what they could offer me for my car and purchase new on the last day of the I went there because Stacy Tavares called and asked me to go down and see what they could offer me for my car and purchase new on the last day of the year. I hesitated between a 2015 and 2016 and Chris made me a deal on the 2015. I then saw Jim Fournier who gave me the keys to the 2015 and told me to take it for a ride which I did and liked it very much. I informed Jim that I still had hesitation since I had just purchased 4 new Michelin tires ($800) the week before and I loved the rubber mats that I had on my 2011 CR-V. Jim was listening and came back and said they would transfer my tires on the new car and would also give me new rubber mats. I did get the car that same day. Everyone did all they could to get me the new car that same day even though they were closing early because it was New Year's Eve. Jim stayed later and showed me different features on the car and then noticed that they had forgotten to fill it up with gas so he had me drive the car in the back and filled it up even though the garage had closed. When I got home I checked and I did not get the cargo rubber mat for the back. I thought that was part of the agreement so I wrote to Jim and expressed how disappointed I was because I really wanted that. On Monday Jim called me and said the rubber mats were installed in the front and back seats as agreed but the cargo is different. I guess I misunderstood and I was not so happy with the answer but accepted it. The next day I had to return to the Honda garage to pick up a few things that I had left in my 2011 car so I saw Jim and we spoke a few minutes and then he asked me to wait. He came back after talking with his manager and he was able to offer me the cargo mat from my 2011 car (which I loved)! That made my day and I appreciate everything that Jim did and everyone else behind the scene. Jim really listened to me and did everything he could to make me happy and I would certainly recommend the Honda Dealership because I got exactly what I wanted. Thank you Stacy Tavares, Chris ?, Tori Barron and Jim Fournier. If I forgot someone, my apology. Sincerely, Louise Robert More
Awesome experience! Chris Dowling was very easy to work with and made my experience very pleasant and relaxed. My time was respected and all my questions were thoroughly Chris Dowling was very easy to work with and made my experience very pleasant and relaxed. My time was respected and all my questions were thoroughly answered. I love my new car and would definitely buy from Lee again! More
Good deal on my new 2016 I had no intentions of trading my 2012 CRV until spring. I asked for the same same salesman, Jim Fournier, who I had nearly 4 years ago. I feel I go I had no intentions of trading my 2012 CRV until spring. I asked for the same same salesman, Jim Fournier, who I had nearly 4 years ago. I feel I got a really good deal by trading for a new 2016 at the end of the year. Purchased the same model because I loved my other Honda CRV. More
Recent purchase of 2015 CR-V Jim Fournier was very detail oriented with information about the CR-V. His follow up was very good from the time we first drove it and even after we s Jim Fournier was very detail oriented with information about the CR-V. His follow up was very good from the time we first drove it and even after we signed the lease papers. I would recommend Jim and :Lee Honda top anyone scoping out a new lease program More
Good experien.ce overall. Very hepful staff. The sales staff and manager were very helpful in answering all our questions and were great to work with. I would recommend this dealership to anyone The sales staff and manager were very helpful in answering all our questions and were great to work with. I would recommend this dealership to anyone looking to purchase a Honda. More
Purchase of 2016 Crv EXL We knew exactly which vehicle we wanted to purchase and looked around at the options. We decided on Lee because they gave us the exact vehicle with th We knew exactly which vehicle we wanted to purchase and looked around at the options. We decided on Lee because they gave us the exact vehicle with the best trade-in. The transaction went very smoothly - "painlessly" and we love our new car. Many thanks to all involved?? More
Excellent service!!! I decided to drive a while out of my way because this dealership had good ratings. Most importantly, I did not feel pressure in any way. I basically I decided to drive a while out of my way because this dealership had good ratings. Most importantly, I did not feel pressure in any way. I basically told them what I was looking for and they made suggestions within my price range and didn't try to trick me into a purchasing a new car. The sales manager worked with me to get the bottom line price within my budget. Julie was great and very understanding, friendly and patient!! The finance department (Tori) was also very nice and thorough when signing docs. I highly recommend this dealership. It was definitely worth the drive to avoid a local South Portland dealership that I will not name here. Great job guys. Honda rocks. Chrystal C More
Great buying experience! Everyone worked very hard. Great group. Alex and Stacey worked very hard for me! Respectful and helpful. Got me a great deal in a great car. Everyone worked very hard. Great group. Alex and Stacey worked very hard for me! Respectful and helpful. Got me a great deal in a great car. More