McCarthy Jeep RAM Chrysler Dodge
Lee's Summit, MO
Filter Reviews by Keyword
By Type
1,793 Reviews of McCarthy Jeep RAM Chrysler Dodge
Brad made the stressful experience of locating an out-of-town vehicle to purchase so easy! By far the most easygoing and no-pressure sales person I have ever worked with. He was so patient with me out-of-town vehicle to purchase so easy! By far the most easygoing and no-pressure sales person I have ever worked with. He was so patient with me and took all of my phone calls. Now that I know Brad can sell a vehicle from any of the dealerships in his auto group, I won't think twice about calling him up when it's time to trade in again. The dealership gave me top dollar for my trade. And shout out to Kevin as well for taking so much time to explain all my options and answer all my questions during the close. You guys are awesome!! More
Our experience was great Nicole was very helpful with everything. She was so helpful we gave our son Nicole’s information and he and his wife purchased a new jeep with her services. Thanks again. everything. She was so helpful we gave our son Nicole’s information and he and his wife purchased a new jeep with her services. Thanks again. More
Recently purchased a 2025 jeep Wagoneer and everyone was wonderful to work with. They listened to us and did all that they could to make sure we were happy. We will definitely be back! Kaleeb was amazing! wonderful to work with. They listened to us and did all that they could to make sure we were happy. We will definitely be back! Kaleeb was amazing! More
Cant seem to find McCarthy Jeep on this website but I'm sure they are all the same. First time leaving a review (wish they had zero stars), but McCarthy really outdid themselves, so I thought I should warn sure they are all the same. First time leaving a review (wish they had zero stars), but McCarthy really outdid themselves, so I thought I should warn others. My first experience was at their body shop over the summer. They had our truck for over 2 months for hail damage and we had to return 3 additional times to fix items they broke while they had it. Good thing I took photos of the original interior condition, as they tried to deny it all. I decided to give them a second chance at the Jeep dealer for service since we own 3 Chrysler vehicles and it's convenient to stay in Lee's Summit. The service department under the old Lee's Summit Dodge/Jeep was poor (probably why they got bought out by McCarthy), but these guys really take the cake. I had my vehicle in multiple times with different service advisors for a simple window repair. Mind you, I had to ask them daily for updates the whole time. After having it for 2 separate occasions totaling 7 days, turns out they didn't even order the part 😁 After telling me literally the day before to bring vehicle back in, didn't even touch that day and then next day that the vehicle would be done by noon. I showed up at 5pm and the part was never ordered. Again, no call from them the whole time to even tell us this. They wanted me to come back... again and would order the now "backordered" part, mind you again its not on backorder as I already checked OEM. They would now cover labor but they quoted me $200 over entire original quote. Guess they needed to cover labor so they said part cost was much more then original price. Hmmmm. Guess they forgot we already ran price of just the part costs. Worst of all of this, while "discussing" this with the advisor, the service manager was apparently too busy to come out and get involved—he just stared through the window. The lack of customer service and inability to appropriately deal with situations nowadays by some people and businesses is unexplainable. I won't even get into further details, but just wanted to share my experience so you all can make up your own mind whether to buy or have anything serviced by McCarthy group. More




