Leesburg Volkswagen

Service Very professional & courteous! Service was performed in a timely manner --all concerns were addressed! Was glad to see a familiar face to conduct my b Very professional & courteous! Service was performed in a timely manner --all concerns were addressed! Was glad to see a familiar face to conduct my business--Eric has always been so helpful! Nice dealership! More

Service experience I recently had an oil change at a local chain. Was told I needed a new oil pan and was quoted a price and explanation that I thought was outrageous. I I recently had an oil change at a local chain. Was told I needed a new oil pan and was quoted a price and explanation that I thought was outrageous. I contacted Jenkins by phone, explained my problem and got an appointment for 11:30 AM the next morning. I showed up very early at 7:00 AM , was taken immediately, got a full diagnostic, new oil pan ( at half the quoted price of the local chain ), and was on my way home before 11:00 AM . The service was great, waiting room was comfortable and included coffee, donuts and popcorn ! I almost hated to leave. More

Very pleased with service experience! A warning light appeared on the dashboard of our 3 year old Passat, which we had purchased at another Volkswagen dealership before we relocated. Jenk A warning light appeared on the dashboard of our 3 year old Passat, which we had purchased at another Volkswagen dealership before we relocated. Jenkins Volkswagen is in our new location and were very happy to help us, scheduling an appointment and updating us on the repair time and cost. We will continue to work with them in the future, go back to them when it's time for a new vehicle and definitely recommend them to our friends and family. More

Great service! Jeff and Tammy were so helpful and really took care of me. I have had a large number of problems with a different dealership and I had lost faith in V Jeff and Tammy were so helpful and really took care of me. I have had a large number of problems with a different dealership and I had lost faith in VW. They have helped restore that! More

Great deal and a solid automobile The only negative was being passed from one employee to another to help close the deal. At times I felt a bit pressured to make a deal right away, bef The only negative was being passed from one employee to another to help close the deal. At times I felt a bit pressured to make a deal right away, before I left the showroom. But, because the deal was so good and our terms were met, it turned out to be a wonderful experience. Great car. More

Great service From sales person to sales manager, finance manager everybody was great. Best service I ever had in a car dealer. From the minute you says what we wan From sales person to sales manager, finance manager everybody was great. Best service I ever had in a car dealer. From the minute you says what we want the sales person didnt waste time treat us like family and help us make are choice, once we decide which car we want we have the approval in less than 30. Great service. More

Car purchase My salesman was very polite, very on target with his knowledge of the vehicle. He made us feel very comfortable and more than explained everything to My salesman was very polite, very on target with his knowledge of the vehicle. He made us feel very comfortable and more than explained everything to us, making our purchase easier on us!!!! More

Buying car Travis was great from the beginning to the end. We had a great test drive and Travis knows all about your cars Will tell all my friends Travis was great from the beginning to the end. We had a great test drive and Travis knows all about your cars Will tell all my friends More

Buying our New Jetta was a great experience. Overall buying our new Jetta was a great experience. We did our research and car search on the internet - VW.com. We contacted the dealership through Overall buying our new Jetta was a great experience. We did our research and car search on the internet - VW.com. We contacted the dealership through the internet and had almost immediate follow-ups from a salesperson and the sales manager. We continued with a mix of e-mail and telephone calls confirming the availability of the car we saw on line the price. We agreed to the Ts & Cs and put a deposit on the car. We received a call that the car was prepped and ready for pickup. We visited the dealership and found it very attractive and everyone very welcoming/friendly. We went through the paperwork, inspected the car, received a run down on features and functions, and out the door we went. More

Friendly, willing to go the extra mile I found the sales experience to be direct, honest, and very helpful. Not only was the transaction quick, but the salesman also delivered my car and w I found the sales experience to be direct, honest, and very helpful. Not only was the transaction quick, but the salesman also delivered my car and went over all the paper work and details on the car. More