Leesburg Volkswagen - Service Center

Service I brought my Jetta in for service and Phyllis explained what needed to be done. The waiting area was excellent and very comfortable. I was on my way i I brought my Jetta in for service and Phyllis explained what needed to be done. The waiting area was excellent and very comfortable. I was on my way in a very short time. I will be using Jenkins again. More

From lease to purchase Met with a great salesperson who know his job and how to show me the difference between a new lease and the purchase of my present lease. Met with a great salesperson who know his job and how to show me the difference between a new lease and the purchase of my present lease. More

A necessary evil Does anyone enjoy having to service a vehicle. None that I know. However, it can be made pleasant if you go to the right place. We enjoyed conversatio Does anyone enjoy having to service a vehicle. None that I know. However, it can be made pleasant if you go to the right place. We enjoyed conversation with employees, spent only a minimum of time and observed the attitude of those who work in Jenkins Volkswagen. It is a happy place. That spoke volumes to us. More

Washing car I think they always wash my car, it was a hit and miss job. I am 81 and do a better job than whoever did. Sure not a professional job!! I think they always wash my car, it was a hit and miss job. I am 81 and do a better job than whoever did. Sure not a professional job!! More

Good experience, clean car at the end. The oil change was fine and the car was washed and vacuumed before it was returned. We looked at some of the new cars while the work was done but the The oil change was fine and the car was washed and vacuumed before it was returned. We looked at some of the new cars while the work was done but there was no pressure to buy anything. More

Very good It was a very good experience to help her he was awesome and great customer service person I appreciate all the help that he help us to get into a ne It was a very good experience to help her he was awesome and great customer service person I appreciate all the help that he help us to get into a new car More

fit me in the schedule Friendly. Worked with me to fit me in the schedule. Let me know current service expectations and costs as well as future service expectations. Thanks! Friendly. Worked with me to fit me in the schedule. Let me know current service expectations and costs as well as future service expectations. Thanks! More

Time experience Too early to tell what happens when the tint is burned in have to wait 3-5 days. I still see bubbles in the tint and window but told it will take 5 da Too early to tell what happens when the tint is burned in have to wait 3-5 days. I still see bubbles in the tint and window but told it will take 5 days for the water to evaporate and if there are any concerns to call back. My time there was comfortable and they detailed the car again so that is great. More

New transmission Tre is beyond amazing when it comes to diagnosing a problem, I came in once before and could not get the problem figured out and within 5 minutes he w Tre is beyond amazing when it comes to diagnosing a problem, I came in once before and could not get the problem figured out and within 5 minutes he was able to diagnose the problem. Dave and Phyllis immediately gave me a loaner car and met all expectations one could think of while not having his own vehicle, I received weekly phone calls with updates regarding my transmission as it was on back order, this team went above and beyond on this service More

long but worht it The wait was long but necessary for the work that was done. Phyllis and David were very helpful, friendly and accommodating to us if we wanted to lea The wait was long but necessary for the work that was done. Phyllis and David were very helpful, friendly and accommodating to us if we wanted to leave the area. Price was seemed expensive for an on/off but on the passenger side but it is what it is. Thank you for the cappuccino and my favorite donut. More