Leesburg Volkswagen - Service Center

very pleased I like to thank Jeff,(sales, ) Jeff (manager) Dave (service) Ron (finances) I came into jenkins Volkswagen to see about getting my 2005 Volkswagen fi I like to thank Jeff,(sales, ) Jeff (manager) Dave (service) Ron (finances) I came into jenkins Volkswagen to see about getting my 2005 Volkswagen fixed, I was pretty sure it was the transmission. I was met at the door by Jeff Lamb he got me to the proper place which was the service area. I then talked to Dave in services he explained my opitions if it were my transmission, Which would be expensive I was almost in tears and he was nice he could see I was upset and he felt bad. I could tell he was sincere. I decided to see what other options there was, so Jeff Lamb took the time and effort to find out. He found a beautiful Volkswagen 2014 with payments I could afford since buying a transmission would be very pricey and I really didn't want to put $6,000 into a 2005 Volkswagen with other problems as well. Buying this Volkswagen was the better choice, and I like to thank Jeff for showing me there were definitely other options. I had a bad experience with Kia of Leesburg,that's where I bought the 2005 Volkswagen, with lots of talk from them but not standing by their word, not being the type of business they advertise to be and not returning phone calls, only shows me they walked away from helping me. It was hard to decide to get another vehicle, but Jeff answered my questions professionally, and seemed sincere with my concerns. thanks Jeff I hope to do future deals with you down the road and I would definitely tell my friends about Jenkins of Leesburg Everyone was very friendly and the manager Jeff, and Ron finances who also answered questions that I had and also my concerns thank you all for a pleasant atmosphere and everyone being very nice and professional. More

great service from great personalities in the service depart First time ever in your dealership.My wife and her family had a VW dealership in Charleston,SC for about 30years. I don"t think they ever had thought First time ever in your dealership.My wife and her family had a VW dealership in Charleston,SC for about 30years. I don"t think they ever had thoughtful personal as I ran into yesterday. I will be back, More

Well satisfied Very professional staff and quick service. I had no problems and was in and out in less than predicted time. I had just enough time to see sales rep a Very professional staff and quick service. I had no problems and was in and out in less than predicted time. I had just enough time to see sales rep about a replacement for my car when the buy-back from VW happens. More

Summary Not only was the buying experience excellent but service over the last 3 years has been exceptional and the R-Line Beetle Cabrio is probably the best Not only was the buying experience excellent but service over the last 3 years has been exceptional and the R-Line Beetle Cabrio is probably the best and most fun of any I have ever owned including 3 BMW's !! More

Thank you Kayce I hate to wait, I did have a long wait, but Kayce made the wait tolerable. Thank you for your help, kindness, and concern for your clients. I hate to wait, I did have a long wait, but Kayce made the wait tolerable. Thank you for your help, kindness, and concern for your clients. More

David is truly an honest person. Not happy with Austin when I was in the market for a new 2016 Passat se with technology. I got what I wanted for the price I wanted at another Dealer. Not happy with Austin when I was in the market for a new 2016 Passat se with technology. I got what I wanted for the price I wanted at another Dealer. More