Legacy GMC - Service Center

When you schedule a service appointment for a front-end alignment a week in advance at the dealership you purchased the vehicle from (80k+) only to be told after waiting for more than an hour after you arr alignment a week in advance at the dealership you purchased the vehicle from (80k+) only to be told after waiting for more than an hour after you arrive in the waiting room that they can't do the alignment because the vehicle is too large for the alignment machine, xxx!!! How do you sell a vehicle 2020 Sierra 3500HD Denali Duramax DRW that you can't service? We are currently looking to purchase a new 2024 1 Ton truck to pull our 5th wheel but this dealership won't get another penny of our $! More

I have purchased a lot of trucks and cars from Legacy and they really are awesome to deal with and service is unbelievable thanks they really are awesome to deal with and service is unbelievable thanks More

I must commend Mr. Mitch, service manager. I was sorry to see that he was promoted to service manager but the administration at Legacy couldn’t have found a better man Mitch, service manager. I was sorry to see that he was promoted to service manager but the administration at Legacy couldn’t have found a better man for the job. It has always been a pleasure dealing with Mr. Mitch when he was a service writer and now that he’s the service manager I feel more comfortable than ever having Legacy service my vehicles. With him as manager I’m absolutely confident my service will be done right and ready as promised. When I do come to the dealership I make a point to tell him hello and he always greets my by my first name with a smile and handshake. It’s great to be part of the Legacy family. Keep up the great job Mr. Mitch and all of your team. God Bless you all! More

Caitlynn I only have one word to describe her and that is amazing. She always greet me with a smile has a friendly personality and shows real interest in my vehicles and the service that I need to have done. amazing. She always greet me with a smile has a friendly personality and shows real interest in my vehicles and the service that I need to have done. She is one of the best service writers I have ever had, and only go to her when I visit the dealership. If you have the privilege of bringing your vehicle to Legacy, do yourself a favor and ask for her thank you, Caitlynn More

My lovely sales assistant just did an absolutely amazing job of finding me the perfect vehicle that fit my budget and filled my needs! job of finding me the perfect vehicle that fit my budget and filled my needs! More

Terrible service. .....waited 10 minutes before someone came to my vehicle. Won't recommend this dealership to no one.. .....waited 10 minutes before someone came to my vehicle. Won't recommend this dealership to no one.. More

From the time you get there until the time you leave the experience is top notch. experience is top notch. More

Everyone was super friendly and very nice. I love my new truck. I feel like I got a good deal. I love my new truck. I feel like I got a good deal. More

We purchased this truck on Saturday July 22 and my son bought it back for inspection on july 24 and also to get the spare key he was told that they would look for it and let him know .The spare tir bought it back for inspection on july 24 and also to get the spare key he was told that they would look for it and let him know .The spare tire lock and sleeve were missing also no one has called yet. The A/C was not blowing cold all of the time on the test drive and was told to the salesman. .When my son left the dealership on july 24 he was pulled over by a state trooper and was issued a ticket for the temporary license plate not filled out correctly. The truck is currently at Matt Bowers getting the A/C checked can't wait to see what else they find More

Robert kept me updated on the status of my vehicle. It was unfortunate that it took a week to obtain the repair part. It was unfortunate that it took a week to obtain the repair part. More