Legacy Chevrolet of Waxahachie
Waxahachie, TX
Filter Reviews by Keyword
By Type
Showing 74 reviews
The service team is very efficient. Edgar, Dylan, and all the service team are kind and courteous. We have been very pleased. Edgar, Dylan, and all the service team are kind and courteous. We have been very pleased. More
A Month-Long Nightmare: 2010 Silver Ford F150 Within a mere month of purchasing this truck, it began to exhibit severe mechanical issues. The vehicle experienced violent shaking and misfires across all cy mere month of purchasing this truck, it began to exhibit severe mechanical issues. The vehicle experienced violent shaking and misfires across all cylinders, ultimately leading to a catastrophic engine failure. Despite numerous attempts to contact the dealership for assistance, our pleas have been met with indifference and neglect. Promises of follow-up calls have been repeatedly broken, leaving us frustrated and stranded. It's disheartening to realize that the dealership's insistence on a pre-purchase waiver speaks volumes about their lack of integrity. This incident serves as a stark reminder to exercise extreme caution when dealing with this particular dealership. I strongly advise potential buyers to steer clear of this establishment. Their disregard for customer satisfaction and their apparent knowledge of the vehicle's underlying problems are simply unacceptable. More
If you're shopping online, don't bother with this dealership. I inquired about a pickup on Thursday (mid-morning) and sent pictures and information about my trade-in. After texting and calling numero dealership. I inquired about a pickup on Thursday (mid-morning) and sent pictures and information about my trade-in. After texting and calling numerous times trying to get some progress, I still have no numbers from them as of Monday morning. When I spoke to Dylan again, his response was that they're busy and not interested in sending numbers when I might go somewhere else to shop. He also said that onsite customers come first, which is a little hard for me since I'm four hours away, which I told him when this whole thing started. Their way of treating people (policy or whatever) makes their online sales pointless. More
We were immediately greeted by Randy, our sales person. He was extremely helpful in helping us find the right vehicle. We were very impressed by his professionalism, knowledge and friendliness. Made the He was extremely helpful in helping us find the right vehicle. We were very impressed by his professionalism, knowledge and friendliness. Made the process move along without much delay. More
