Legacy Chevrolet of Waxahachie
Waxahachie, TX
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A Month-Long Nightmare: 2010 Silver Ford F150 Within a mere month of purchasing this truck, it began to exhibit severe mechanical issues. The vehicle experienced violent shaking and misfires across all cy mere month of purchasing this truck, it began to exhibit severe mechanical issues. The vehicle experienced violent shaking and misfires across all cylinders, ultimately leading to a catastrophic engine failure. Despite numerous attempts to contact the dealership for assistance, our pleas have been met with indifference and neglect. Promises of follow-up calls have been repeatedly broken, leaving us frustrated and stranded. It's disheartening to realize that the dealership's insistence on a pre-purchase waiver speaks volumes about their lack of integrity. This incident serves as a stark reminder to exercise extreme caution when dealing with this particular dealership. I strongly advise potential buyers to steer clear of this establishment. Their disregard for customer satisfaction and their apparent knowledge of the vehicle's underlying problems are simply unacceptable. More
If you're shopping online, don't bother with this dealership. I inquired about a pickup on Thursday (mid-morning) and sent pictures and information about my trade-in. After texting and calling numero dealership. I inquired about a pickup on Thursday (mid-morning) and sent pictures and information about my trade-in. After texting and calling numerous times trying to get some progress, I still have no numbers from them as of Monday morning. When I spoke to Dylan again, his response was that they're busy and not interested in sending numbers when I might go somewhere else to shop. He also said that onsite customers come first, which is a little hard for me since I'm four hours away, which I told him when this whole thing started. Their way of treating people (policy or whatever) makes their online sales pointless. More
We were immediately greeted by Randy, our sales person. He was extremely helpful in helping us find the right vehicle. We were very impressed by his professionalism, knowledge and friendliness. Made the He was extremely helpful in helping us find the right vehicle. We were very impressed by his professionalism, knowledge and friendliness. Made the process move along without much delay. More
I had an incredibly frustrating experience with this dealership that left me feeling completely disrespected. After negotiating a deal and coming to an agreement, I bought a non-refundable one-way plane dealership that left me feeling completely disrespected. After negotiating a deal and coming to an agreement, I bought a non-refundable one-way plane ticket to finalize the purchase. Few minutes after confirmation of my travel with sales person (George Reynolds), I was shocked to learn they sold the car to someone else! The used car sales manager was extremely rude during our negotiations, showing a complete lack of integrity. To make matters worse, George Reynolds, the salesman, denied giving me additional money off, despite our agreement. I was still willing to proceed with the deal, but their unprofessional behavior was unacceptable. I cannot recommend this dealership to anyone. They lack transparency and respect for their customers. Save yourself the hassle and look elsewhere! More
My salesman Henry was great from start to finish. Detail shop needs to uo their game; my vehicle was a givren a quick wash, that was it. Interior was covered in greasy smudge & fingerprints, no surfa Detail shop needs to uo their game; my vehicle was a givren a quick wash, that was it. Interior was covered in greasy smudge & fingerprints, no surface was cleaned. I sat 5 ft from sales mgr for 45 min & he never greeted me or thanked me for coming 3 states away; not very appreciative considering the numerous dealerships between my home & Waxahachie, TX I could have purchased from!!! More
Excellent customer service! Edgar and his team are the BEST! In addition to being quick, Edgar checked out a couple of other things for me, and suggested when I should come ba Edgar and his team are the BEST! In addition to being quick, Edgar checked out a couple of other things for me, and suggested when I should come back when I had more time. He showed me where the sensor was for my trunk lid, since I've found it only twice since I've had my Envision. More

