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Legacy Ford Lincoln

Corbin, KY

4.7
106 Reviews

13305 US-25E

Corbin, KY

40701

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106 Reviews of Legacy Ford Lincoln

September 04, 2026

We had a good experience buying our new Bronco. We had looked a lot of places for the Heritage Bronco and they had it in stock. More

by terenia3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Bolling
Sep 11, 2026 -

Legacy Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2026

Hillary was pleasant to deal with. All the employees that i met was friendly. Stayed a little over 3 hours but was comfortably seated in the waiting area. I do feel the vending machine More

by Jamesjr9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with Hillary.
Sep 11, 2026 -

Legacy Ford Lincoln responded

Thank you for your review! We're delighted to hear that Hillary and our team made your visit a pleasant one and that you were comfortable while waiting for your service to be completed. We also appreciate your feedback regarding the vending machine pricing. While the machines are owned and managed by an outside vendor, we understand your concerns and value your suggestion. Thank you for choosing us, and we look forward to serving you again!

September 01, 2026

We have purchased two cars at Legacy Ford recently. We are very impressed with both their sales and service depts. They have won our business for life. More

by Gunny and the Mrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Hillary
Sep 03, 2026 -

Legacy Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2026

Was there for 2. 5 hrs to get a 45 minute job done. They only one in house programming computer working in the garage. Got charged $295.00 for a 45 minute job. Highway More

by pierredaigle57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Sep 04, 2026 -

Legacy Ford Lincoln responded

Thank you for your feedback. We understand that spending additional time waiting for a repair can be frustrating. In this case, the trailer brake module installation on your F-150 involved more than simply replacing a part. The process required removal of trim components, installation of the module, reassembly, and programming of the vehicle. According to our service management team, this repair is typically a 1.5-hour labor operation. Unfortunately, on the day of your visit, one of our programming computers was out of service, which contributed to the delay while waiting for equipment to become available. We apologize for that inconvenience. We strive to complete repairs as efficiently as possible and appreciate your patience during the process. Best regards, Legacy Ford Service Team

August 27, 2026

Folk in maintenance department were very helpful and professional. The needed work was done on my car in the time frame given to me up front. I am well pleased in the repeats made to my brakes. More

by Byrdscout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get his name, but he was friendly, and helpful.
Sep 04, 2026 -

Legacy Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any further questions, please give us a call. We're always happy to help!

August 27, 2026

no hard sales tactics , Honest with your trade amount delivered my new vechile to me More

by hulks.local-05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Sep 04, 2026 -

Legacy Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any further questions, please give us a call. We're always happy to help!

August 25, 2026

Always a pleasure to visit Legacy Ford for all of my service needs. They are always able to fit me in, pleasant staff, and quick service. More

by Jenniferdnantz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Sep 04, 2026 -

Legacy Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

August 22, 2026

We have had some issues however, really great people, and the issues were always solved with a smile, a handshake, and a promise of future business at their facility. More

by bbqman2662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don, Dezarn
Aug 28, 2026 -

Legacy Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 20, 2026

Service Department is excellent. Hillary Kain is always very thorough and friendly. Parts Department is always willing to help. Walter and Jim are top notch. Only knock on the deale More

by dc122857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hillary Kain
Aug 21, 2026 -

Legacy Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (606) 528-1904 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

August 18, 2026

Best customer service. Always helpful and reliable service every time I go. Can’t say enough good things about them. More

by Levi_roland_1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd, Don and Hillary
Aug 27, 2026 -

Legacy Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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