Legacy Ford of Rosenberg
Rosenberg, TX
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67 Reviews of Legacy Ford of Rosenberg
Excellent service First of all, I bought cars everywhere in Houston for over 20years from BMW, Toyota, to Fords. This dealership is the most professional and easy to wo First of all, I bought cars everywhere in Houston for over 20years from BMW, Toyota, to Fords. This dealership is the most professional and easy to work with. You get 5 star treatment and first class service. In 2012, I bought a titanium Escape load out with auto start, navigation, seat warmers, rear view camera, sync, and everything. I got a great price and bought easy care warranty to 100,000 miles. Loved it since I lost a key they replaced it, need oil changes it was covered, and the service at Quick lane with Keenan is just impeccable. I had a minor CV issue and brought it to Joe Meyers and got taken to the cleaners. Joe Meyers said I needed a break job here Keenan at Legacy are honest people and told me I really did not need it. They are so nice to work with that I do not have to worry about being tricked like other dealerships. So when my sister needed a car I took her here too. Still same great finance person Tony Storrie help me get the same great plans that I had on mine. You just feel that Tony cares about the customer and really listen to our concerns. Since my first car he has been there and I will tell you it is impressive to have such a professional that goes above and beyond. So if you come look for him. Now today I am back again for a Mustang GT v8 For my hubby. So I contacted David Villeda and he was really helpful. Even when it was late night I was able text him with mustangs I wanted to show my husband. He called me in the morning to confirm the appointment and had the car ready for me. So when my husband arrived he greeted him with keys and the two cars . That is what I called excellent service. Overall, I am again a three repeat customer because they are small town honest values with 5 star service. I would recommend them 100%! More
Use another dealer for your Ford purchase My experience with Legacy Ford was unsatisfactory. After coordinating with the internet sales department and explaining my needs, they set up an appo My experience with Legacy Ford was unsatisfactory. After coordinating with the internet sales department and explaining my needs, they set up an appointment with a different sales representative. Upon arriving for the scheduled appointment, the sales representative was out conducting a dealer trade. I had to walk through everything again with a different sales representative again. I was assured that I would be offered the best trade-in value for my vehicle, which is why I drove to Rosenberg. However, the offer was $4,000 less than my other offers. I asked that they match the other offers and I was told you could not do it because the other offer was a retail price. I checked the NADA and it was nowhere near retail. So, ultimately Legacy Ford was trying to make more than $6,000 on my trade-in, which I feel is deceptive and unfair to the consumer. I have shared my experience with the Legacy Ford Management team, and (not surprisingly) I have not heard back from anyone. I will conduct my business with a different Ford dealer. More
RUN AWAY FROM THIS DEALERSHIP. BUYER BEWARE!!!!!!!!!!! Get a lawyer before signing anything at this location. Be prepared for lies and half truths that will COST YOU MAJOR BUCKS. Get a lawyer before signing anything at this location. Be prepared for lies and half truths that will COST YOU MAJOR BUCKS. More
I came to Legacy Ford to purchase a new Ford Truck. Wade was my sales person and he was great to work with. He answered all my questions and offered me a great price that I just could not refuse. Wade just was my sales person and he was great to work with. He answered all my questions and offered me a great price that I just could not refuse. Wade just made the whole process very smooth and easy. The financing was great too! As soon as I was done, my new truck was ready for me outside all nice and clean with some gas included!! If you are going to purchase a Ford or maybe a used car, I recommend you come here. Just ask for Wade!! More
I went in to purchase a new car. I wanted a fuel efficient vehicle that I could afford. Mr. Watts was very patient with me and took the time to show me a variety of vehicles and assisted me with ma efficient vehicle that I could afford. Mr. Watts was very patient with me and took the time to show me a variety of vehicles and assisted me with making my final decision. Mr. Brad Johnson and Mr. James Marion (the sales manager and finance guy) were also so very professional and kind. I did not feel the pressure to make my decision on the spot. They supplied me with the product knowledge I wanted so that I made the best decision. I JUST LOVE MY NEW FUSION!!!!! I will strongly recommend Legacy Ford and their great staff to all of my co-workers, friends, and family. What a great place to do business :) More
My buying experience was great! I got a fair deal and that isn't easy at car dealerships. I highly recommend Legacy Ford to anyone wanting to purchase a vehicle. I was in and out of the dealership very that isn't easy at car dealerships. I highly recommend Legacy Ford to anyone wanting to purchase a vehicle. I was in and out of the dealership very quickly. They were able to sell me the truck that I wanted and got my payment within my budget. I am very pleased! More
I would like to thank Brad Johnson for helping me with the purchase of my new car from Legacy Ford. He made the purchase so easy. Brad, who is the General Sales Manager, went above and beyond to make su the purchase of my new car from Legacy Ford. He made the purchase so easy. Brad, who is the General Sales Manager, went above and beyond to make sure I got the car I wanted for the price and payment that I needed. I would highly recommend them to anyone looking for a new car. More

