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Legacy GMC of Laurel - Service Center

Laurel, MS

4.6
74 Reviews

74 Reviews of Legacy GMC of Laurel - Service Center

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October 18, 2023

Need to install a secure key drop for leaving cars after or before operating hours. I wasn't comfortable leaving car with keys in it. Other than that, great service More

by karlalee1223
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service not sales
October 17, 2023

Fast friendly service. Andy did a great job of getting my car in and completed the same day. Thanks. More

by curtisa111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy in service
October 09, 2023

Great people to work with and willing to help with all of my needs. Highly recommended. More

by staceyabercrombie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

I told them the air was blowing hot and they did nothing to take care of it More

by counselorgalloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Bowen
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Legacy GMC of Laurel responded

I am sorry for the confusion. Please contact me Curtis Adams I am the General Manager and I will discuss thos with you and try to help the best I can. I can't pull you up in our system because I need more info from you

September 25, 2023

The customer service at Legacy is wonderful! Emma does a wonderful job there! I would definitely recommend Legacy! More

by 4hillz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with the Sales Dept.
September 21, 2023

No long wait time , appointment was on time. Employees were very friendly and informative as to the progress of the work. More

by lonawalters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Friendly competent attentive timely and helped explain how to operate radio and xm features and controls More

by rpl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

Very nice People, it wasn't long at all and I was on my way.....thanks Legacy More

by crholder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

Everyone was very friendly & helpful! The service was fast too! Loved the service experience at Legacy! More

by 4hillz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The were 2 ladies that helped me in the service department. I do not remember their names but they both did a great job!
September 05, 2023

They were friendly and the service was very good. We love the car we got and if looking again we go see them More

by russellrjones1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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