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Legacy GMC of Waxahachie

Waxahachie, TX

4.6
36 Reviews

1701 U.S. 287

Waxahachie, TX

75165

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Showing 36 reviews

March 09, 2026

I’ve been to six dealerships for GMC. This GMC dealership was the only one that helped me to get my vehicle running right Service was great. He provided me with a loaner car and fix my ve More

by sredman0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Gurley
Mar 13, 2026 -

Legacy GMC of Waxahachie responded

Thank you for sharing your experience! We’re glad our team was able to get your GMC running perfectly, provide a loaner, and complete the service in a timely manner. We truly appreciate your trust and look forward to serving you again! Regards, The Legacy Chevrolet GMC of Waxahachie Team

February 15, 2026

We have always been treated with respect and took care of any problem 10 Feb 2026 More

by ecrro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis
Feb 16, 2026 -

Legacy GMC of Waxahachie responded

It’s wonderful to hear about your positive experiences with us! Providing respectful and attentive service is our priority, and we’re glad to know we’ve met your expectations. We look forward to assisting you again in the future! Regards, The Legacy Chevrolet GMC of Waxahachie Team

February 05, 2026

SERVICE DEPARTMENT --GO SOMEWHERE ELSE IF YOU WANT TO GET TAKEN CARE OF-THEY ARE A JOKE--BETTER OFF DEALING W/SHADE TREE MECH.SALE DEPARTMENT --I GOT NO ISSUES--1 STAR OUT OF 5---SO BEWARE More

by FHRREPAIRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CLUELESS
Feb 09, 2026 -

Legacy GMC of Waxahachie responded

We're discouraged to see that you were dissatisfied with your experience here at our service department and would like the opportunity to speak with you and learn more about where we've fallen short. Please contact me at your earliest convenience. I look forward to hearing from you soon. Regards, William Walker Parts & Service Director wwalker@mylegacychevroletgmc.com

December 03, 2025

I would like to express my gratitude to the GM and managing partner, Mr. Shawn Swenson, for his assistance with my Hummer. Thank you, Sir! More

by donaldgrayson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
Dec 04, 2025 -

Legacy GMC of Waxahachie responded

We’re thrilled to hear about your positive experience with Mr. Swenson! Our team is dedicated to providing excellent service, and your gratitude means a lot to us. Enjoy your Hummer, and we look forward to serving you again! Regards, The Legacy Chevrolet GMC of Waxahachie Team

November 14, 2025

Kenny and Edgar are awesome! Wouldn’t go anywhere else! Always appreciate the great service! More

by ranferg0420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Nov 17, 2025 -

Legacy GMC of Waxahachie responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with Kenny and Edgar. Providing excellent service is our priority, and it’s wonderful to know you feel appreciated. We look forward to seeing you again! Regards, The Legacy Chevrolet GMC of Waxahachie Team

October 02, 2025

Service advisor are great! Always warm greetings and seem glad to see you every time. More

by Carwoman1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Oct 03, 2025 -

Legacy GMC of Waxahachie responded

We're thrilled to hear that our service advisors consistently make your visits pleasant. Your satisfaction means a lot to us, and we appreciate your kind words! Looking forward to seeing you again soon. Regards, The Legacy Chevrolet GMC of Waxahachie Team

September 29, 2025

Good purchase experience but have had to take my brand new car in 4 times in less than 6 months, it is still not fixed. I have been very kind and now no one at the dealership will speak to me, return my More

by jawil
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry Gurley, Todd Dingam, Luke Uhlman, Edgar Wiltz
Oct 14, 2025 -

Legacy GMC of Waxahachie responded

Thank you for allowing us to take another look at your vehicle. After days of inspecting, we found that the condition you brought it in for was normal for your vehicle. If you'd like any further clarification on our findings, please feel free to contact me. Regards, William Walker Parts & Service Director wwalker@mylegacychevroletgmc.com

Oct 15, 2025 -

jawil responded

Let's be transparent. What you call "condition" is that the horn honks 3 times when you sit down in the car and close the door. Correct? So you are also saying it is "normal" for your car to honk 3 times when you get in and close the door. Correct? And when you say "take another look" you mean thanks for bringing it up there a 5th time for this same issue. A response of 'we are sorry for the inconvenience and we are still trying to figure out the problem' would be much more appropriate.

September 18, 2025

Legacy did a nice job of putting me in a new truck that I wanted that was in stock. They also took a trade-in. That was a good deal. More

by runalto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota in sales did a wonderful job
Sep 19, 2025 -

Legacy GMC of Waxahachie responded

Thanks for the fantastic feedback! We're thrilled to hear you found the perfect truck and appreciate the great deal on your trade-in. Enjoy your new ride, and we look forward to serving you again! Regards, The Legacy Chevrolet GMC of Waxahachie Team

September 13, 2025

Excellent to work with. Thank you to all who made this happen experience with Marisol Great More

by de
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marisol
Sep 16, 2025 -

Legacy GMC of Waxahachie responded

Thank you, De! We’re thrilled to hear you had an excellent experience with Marisol and our team. Your satisfaction means a lot to us, and we appreciate your support! Regards, The Legacy Chevrolet GMC of Waxahachie Team

September 09, 2025

I recently purchased a 2023 GMC Sierra 1500 Elevation from this dealership. The entire process was handled with complete professionalism and courtesy Thanks to one man, TRAVIS MITCHELL. When I tell you h More

by Cdrummer55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Mitchell
Sep 10, 2025 -

Legacy GMC of Waxahachie responded

We’re thrilled to hear about your fantastic experience with Travis! Our team strives for professionalism and customer satisfaction, and it’s great to know we hit the mark. Enjoy your new GMC Sierra 1500 Elevation, and we appreciate your recommendation! Regards, The Legacy Chevrolet GMC of Waxahachie Team

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