44 Reviews of Legacy GMC - Service Center
When you schedule a service appointment for a front-end alignment a week in advance at the dealership you purchased the vehicle from (80k+) only to be told after waiting for more than an hour after you arr alignment a week in advance at the dealership you purchased the vehicle from (80k+) only to be told after waiting for more than an hour after you arrive in the waiting room that they can't do the alignment because the vehicle is too large for the alignment machine, xxx!!! How do you sell a vehicle 2020 Sierra 3500HD Denali Duramax DRW that you can't service? We are currently looking to purchase a new 2024 1 Ton truck to pull our 5th wheel but this dealership won't get another penny of our $! More
I must commend Mr. Mitch, service manager. I was sorry to see that he was promoted to service manager but the administration at Legacy couldn’t have found a better man Mitch, service manager. I was sorry to see that he was promoted to service manager but the administration at Legacy couldn’t have found a better man for the job. It has always been a pleasure dealing with Mr. Mitch when he was a service writer and now that he’s the service manager I feel more comfortable than ever having Legacy service my vehicles. With him as manager I’m absolutely confident my service will be done right and ready as promised. When I do come to the dealership I make a point to tell him hello and he always greets my by my first name with a smile and handshake. It’s great to be part of the Legacy family. Keep up the great job Mr. Mitch and all of your team. God Bless you all! More
My lovely sales assistant just did an absolutely amazing job of finding me the perfect vehicle that fit my budget and filled my needs! job of finding me the perfect vehicle that fit my budget and filled my needs! More
Caitlynn I only have one word to describe her and that is amazing. She always greet me with a smile has a friendly personality and shows real interest in my vehicles and the service that I need to have done. amazing. She always greet me with a smile has a friendly personality and shows real interest in my vehicles and the service that I need to have done. She is one of the best service writers I have ever had, and only go to her when I visit the dealership. If you have the privilege of bringing your vehicle to Legacy, do yourself a favor and ask for her thank you, Caitlynn More
Terrible service. .....waited 10 minutes before someone came to my vehicle. Won't recommend this dealership to no one.. .....waited 10 minutes before someone came to my vehicle. Won't recommend this dealership to no one.. More
From the time you get there until the time you leave the experience is top notch. experience is top notch. More
Friendly and very informative on the problem I was having. Repaired my truck the same day I brought it in. Pleasant experience and confident it was repaired correctly. having. Repaired my truck the same day I brought it in. Pleasant experience and confident it was repaired correctly. More
Everyone was super friendly and very nice. I love my new truck. I feel like I got a good deal. I love my new truck. I feel like I got a good deal. More
Brought my vehicle in 3 different times for “service” under warranty and left the third time with my vehicle bandaged A/C problems. Will never go back and would never recommend Legacy to anyone. under warranty and left the third time with my vehicle bandaged A/C problems. Will never go back and would never recommend Legacy to anyone. More
Great place to get service done! Very kind and they always do a great job! Very kind and they always do a great job! More