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Legacy Toyota of Dallas

Dallas, TX

Overview
Reviews
4.8
74 Reviews
Call Dealership (945) 207-3254
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39660 Lyndon B Johnson Fwy

Dallas, TX

75237

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customer service

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Showing 74 reviews

May 16, 2026

Jermaine was wonderful to deal with. I never felt pressured-he simply listened to what I wanted/needed More

by dlk9999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine
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May 06, 2026

I appreciate the dealer accepted that I brought my own oil, filter and drain plug gasket. But to suggestively sell that a cabin air filter was recommended for a car with just under 5000 miles is beyond re More

by 1974pontiacgrandville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Decker
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May 08, 2026 -

Legacy Toyota of Dallas responded

Thank you for taking the time to share this concern. Unfortunately, given your reviewer name, we're unable to find you in our system to learn more about your recent visit. I would like the opportunity to speak with you and address this concern. Please contact me at your convenience. I look forward to hearing from you soon. Regards, Ronnie Witt Service Director rwitt@legacytoyotaofdallas.com

April 23, 2026

Travis was Excellent! !! He and his team did a Great job!!!! Both courteous and professional. I look forward to doing business with you again one day!!! More

by Johnny Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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Apr 24, 2026 -

Legacy Toyota of Dallas responded

We love to hear that Travis and the team provided you with such excellent service, Johnny! Your kind words about their courtesy and professionalism mean a lot to us. We can’t wait to welcome you back for your next visit. Thank you for choosing us! Regards, The Legacy Toyota of Dallas Team

March 26, 2026

Excellent service. Travis Moody made sure Iall my car was took care of and he kept me informed about my car. More

by cmnewforever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Moody , Gerald Battles, Ricky Chavez, Jose Magdaleno, Frontis Green, John Decker, Jack Smith
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Mar 27, 2026 -

Legacy Toyota of Dallas responded

Thank you for your fantastic review! We're thrilled to hear that Travis provided you with excellent service and kept you informed throughout the process. Your satisfaction is our priority, and we appreciate your feedback! Regards, The Legacy Toyota of Dallas Team

March 13, 2026

Friendly, professional, reasonable priced . Know problems so far with time waiting. Will use for next maintenance. More

by mary thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gonzalez
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Mar 16, 2026 -

Legacy Toyota of Dallas responded

It’s wonderful to hear that you had a positive experience, Mary! Our team strives to provide friendly and professional service at competitive prices. We look forward to assisting you with your next maintenance visit. Thank you for choosing us! Regards, The Legacy Toyota of Dallas Team

February 22, 2026

John Decker is my service advisor and he always does a fantastic job for me. He got my vehicle done in the time promised and the outcome was perfect. Thank you to John Decker and Legacy Toyota. More

by BJH-99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Battles, John Decker
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Feb 23, 2026 -

Legacy Toyota of Dallas responded

We're so glad to hear that John provided you with excellent service and delivered on his promises! Your satisfaction means a lot to us, and we’re proud to have team members like John. Thanks for sharing your experience! Regards, The Legacy Toyota of Dallas Team

February 19, 2026

Mr. Green and the mechanic did an excellent job on taking care of the suspension situation with my Camry. Thank you. More

by theresagreen2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frontis Green
Report | Print
Feb 23, 2026 -

Legacy Toyota of Dallas responded

We’re so glad to hear that Mr. Green and our mechanic provided excellent service for your Camry's suspension! Your satisfaction means a lot to us, and we’re here to help with any future needs you may have. Thanks for sharing your experience! Regards, The Legacy Toyota of Dallas Team

February 18, 2026

Very fast and efficient service. They had me in and out very quickly and without hassle! More

by kaitlynrdecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frontis Green, John Decker
Report | Print
Feb 19, 2026 -

Legacy Toyota of Dallas responded

We're so glad to hear about your positive experience! Our team strives to provide quick and hassle-free service, and it's wonderful to know we met your expectations. Looking forward to assisting you again in the future! Regards, The Legacy Toyota of Dallas Team

January 24, 2026

Always professional. Like how they look out for their customers. I s add let’s buy my vehicles at Toyota More

by Mgrsrr03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kinsman
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Jan 26, 2026 -

Legacy Toyota of Dallas responded

We’re pleased that you had a great experience with us! Providing professional service and looking out for our customers is our top priority. Thank you for choosing us for your vehicle needs! Regards, The Legacy Toyota of Dallas Team

January 22, 2026

Excellent service department with a polite, knowledgable staff. I’ve used this dealership for over 20 years and I recommend it. More

by richdoherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Menia
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Jan 23, 2026 -

Legacy Toyota of Dallas responded

Thank you for your kind words, Rich! We’re happy you’ve had such a positive experience with our service department over the years. Your loyalty means a lot to us, and we appreciate your recommendation! Regards, The Legacy Toyota of Dallas Team

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