Legacy Toyota of Dallas
Dallas, TX
Filter Reviews by Keyword
By Type
Showing 77 reviews
Buyer be aware! Sold my wife a 2017 RAV4 with 145,000 miles for ~$20,000 (plus a $5,000 down payment and a $3,000 warranty) — with a dented fuel tank, a failing fuel Sold my wife a 2017 RAV4 with 145,000 miles for ~$20,000 (plus a $5,000 down payment and a $3,000 warranty) — with a dented fuel tank, a failing fuel pump, and suspension noise they never disclosed. It died the next day and again a week later; both times it had to be towed. When we asked to return it, they offered $9,000 — less than half — two weeks after selling it to us. Finance staff casually called it a "lemon" to our faces. They charged us for a fuel-tank replacement (we have the receipt), but a second dealership later confirmed the tank was never actually replaced. Get an independent inspection before you sign anything here. More
My experience was fantastic! Travis and the team really went above and beyond with my vehicle service! I will definitely be requesting Travis when I go back. Travis and the team really went above and beyond with my vehicle service! I will definitely be requesting Travis when I go back. More
I appreciate the dealer accepted that I brought my own oil, filter and drain plug gasket. But to suggestively sell that a cabin air filter was recommended for a car with just under 5000 miles is beyond re oil, filter and drain plug gasket. But to suggestively sell that a cabin air filter was recommended for a car with just under 5000 miles is beyond rediculous. More
Travis was Excellent! !! He and his team did a Great job!!!! Both courteous and professional. I look forward to doing business with you again one day!!! !! He and his team did a Great job!!!! Both courteous and professional. I look forward to doing business with you again one day!!! More
Excellent service. Travis Moody made sure Iall my car was took care of and he kept me informed about my car. Travis Moody made sure Iall my car was took care of and he kept me informed about my car. More
John Decker is my service advisor and he always does a fantastic job for me. He got my vehicle done in the time promised and the outcome was perfect. Thank you to John Decker and Legacy Toyota. fantastic job for me. He got my vehicle done in the time promised and the outcome was perfect. Thank you to John Decker and Legacy Toyota. More

