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Legacy Toyota of Dallas

Dallas, TX

Overview
Reviews
4.9
45 Reviews
Call Dealership (945) 207-3254
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39660 Lyndon B Johnson Fwy

Dallas, TX

75237

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customer service

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Showing 45 reviews

June 12, 2025

Made an appointment for oil change. My car was pulled into service at scheduled appointment time. My service advisor was friendly, courteous and knowledgeable about my service contract More

by rtrevino1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Decker
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May 07, 2025

A lot has changed but it is still the best. I have had the same service advisor for years and he (Frontis Green) makes sure I I am satisfied before during and after my service is completed. More

by Mechell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Battles, Deno Moore, Jerry Trimble, Frontis Green, John Decker
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May 08, 2025 -

Legacy Toyota of Dallas responded

Mechell, we’re thrilled to hear you’ve had such a positive experience with Frontis! Our team strives to maintain high standards and your loyalty means the world to us. Thank you for taking the time to share your feedback! Regards, The Legacy Toyota of Dallas Team

April 23, 2025

The service department was very friendly and my vehicle service was completed sooner than I thought! More

by Anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frontis Green
Report | Print
Apr 24, 2025 -

Legacy Toyota of Dallas responded

Thank you, Anna! We’re thrilled to hear that you had a great experience with our service team and that we exceeded your expectations on timing. Your satisfaction is our priority, and we look forward to helping you again in the future! Regards, The Legacy Toyota of Dallas Team

April 06, 2025

Great dealership. I love going to this dealership. Staff is wonderful. I Love to buy my cars here More

by bjfb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Smith
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Apr 07, 2025 -

Legacy Toyota of Dallas responded

Thanks for your fantastic review! We're thrilled to hear you enjoy your experiences with us and appreciate our wonderful staff. We look forward to helping you find your next car! Regards, The Legacy Toyota of Dallas Team

April 02, 2025

A great experience! No wasting time, options explained, and got me into the car I really wanted versus settling for what I thought I needed. From sales to finance to the More

by DTUGG98
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augustine
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Apr 04, 2025 -

Legacy Toyota of Dallas responded

We’re thrilled to hear you had such a fantastic experience! Our team strives to help you find exactly what you want, and it’s great to know we hit the mark. Thank you for sharing your feedback, and enjoy your new ride! Regards, The Legacy Toyota of Dallas Team

April 01, 2025

Very helpful and friendly environment. Car buying experience was great from the beginning to the end. More

by Lisa. Flowers
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Burrows
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Apr 02, 2025 -

Legacy Toyota of Dallas responded

Lisa, we're thrilled to hear you had such a positive car buying experience! Our team strives to create a welcoming atmosphere, and it's fantastic to know we hit the mark for you. Thank you for your kind words and for choosing us! Regards, The Legacy Toyota of Dallas Team

March 19, 2025

I always receive excellent service no matter who I work with. My mom has been coming to this location for a few decades. Now that she is gone I find myself right here like her. More

by Ms Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Battles
Report | Print
Mar 20, 2025 -

Legacy Toyota of Dallas responded

We’re honored to continue serving you and your family. Your loyalty means a lot to us, and we’re committed to providing the same excellent service your mom experienced. We appreciate your heartfelt support and look forward to seeing you again soon. Regards, The Legacy Toyota of Dallas Team

March 16, 2025

They handle customers and repair needs very well. They also help you to know what needs to be done next to keep your vehicle running properly. I believe that I am in good hands with the people repres More

by debora.berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Battles, John Decker
Report | Print
Mar 17, 2025 -

Legacy Toyota of Dallas responded

Thank you, Debora! We’re thrilled to hear you had a great experience. Our team is dedicated to providing top-notch service and ensuring you feel confident about your vehicle's care. We appreciate your trust in us! Regards, The Legacy Toyota of Dallas Team

March 12, 2025

Got in at my scheduled time. My service advisor was very knowledgeable and courteous. The time it took get all the services done was reasonable. More

by rtrevino1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Decker
Report | Print
Mar 13, 2025 -

Legacy Toyota of Dallas responded

Thanks for the great feedback! We're thrilled to hear that your experience was smooth and that our service advisor met your expectations. We appreciate your support and look forward to serving you again! Regards, The Legacy Toyota of Dallas Team

March 09, 2025

Purchase was easy for the first time. Staff were very nice. All around great service and good experience. More

by Mantajones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim piepenburg
Report | Print
Mar 11, 2025 -

Legacy Toyota of Dallas responded

Thanks for your fantastic feedback! We're thrilled to hear you had a smooth first purchase and enjoyed our team's service. Your experience means a lot to us, and we look forward to serving you again! Regards, The Legacy Toyota of Dallas Team

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