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Legacy Toyota of Dallas

Dallas, TX

Overview
Reviews
4.9
69 Reviews
Call Dealership (945) 207-3254
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39660 Lyndon B Johnson Fwy

Dallas, TX

75237

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customer service

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Showing 69 reviews

March 19, 2025

I always receive excellent service no matter who I work with. My mom has been coming to this location for a few decades. Now that she is gone I find myself right here like her. More

by Ms Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Battles
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Mar 20, 2025 -

Legacy Toyota of Dallas responded

We’re honored to continue serving you and your family. Your loyalty means a lot to us, and we’re committed to providing the same excellent service your mom experienced. We appreciate your heartfelt support and look forward to seeing you again soon. Regards, The Legacy Toyota of Dallas Team

March 16, 2025

They handle customers and repair needs very well. They also help you to know what needs to be done next to keep your vehicle running properly. I believe that I am in good hands with the people repres More

by debora.berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Battles, John Decker
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Mar 17, 2025 -

Legacy Toyota of Dallas responded

Thank you, Debora! We’re thrilled to hear you had a great experience. Our team is dedicated to providing top-notch service and ensuring you feel confident about your vehicle's care. We appreciate your trust in us! Regards, The Legacy Toyota of Dallas Team

March 12, 2025

Got in at my scheduled time. My service advisor was very knowledgeable and courteous. The time it took get all the services done was reasonable. More

by rtrevino1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Decker
Report | Print
Mar 13, 2025 -

Legacy Toyota of Dallas responded

Thanks for the great feedback! We're thrilled to hear that your experience was smooth and that our service advisor met your expectations. We appreciate your support and look forward to serving you again! Regards, The Legacy Toyota of Dallas Team

March 09, 2025

Purchase was easy for the first time. Staff were very nice. All around great service and good experience. More

by Mantajones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim piepenburg
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Mar 11, 2025 -

Legacy Toyota of Dallas responded

Thanks for your fantastic feedback! We're thrilled to hear you had a smooth first purchase and enjoyed our team's service. Your experience means a lot to us, and we look forward to serving you again! Regards, The Legacy Toyota of Dallas Team

March 01, 2025

The staff is very helpful and nice the dealer ship is very clean my car was done in a timely manner 😀 More

by millage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frontis Green
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Mar 03, 2025 -

Legacy Toyota of Dallas responded

We’re thrilled to hear you had a great experience with our team. Cleanliness and timely service are top priorities for us. We appreciate your kind words and look forward to assisting you again! Regards, The Legacy Toyota of Dallas Team

February 28, 2025

Very courteous and professional sales team. Not pushy, listened to my needs well. Showed me several vehicle possibilities that were in my price range. More

by ed.tennent411
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin ***, Al Moten, Ricky Chavez, Andres Mata
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Mar 03, 2025 -

Legacy Toyota of Dallas responded

Thanks for the fantastic feedback, Ed! We're thrilled to hear you had a great experience with our sales team. Our goal is to find the perfect vehicle for every customer, and it’s wonderful to know we hit the mark with you. Enjoy your new ride! Regards, The Legacy Toyota of Dallas Team

February 28, 2025

Great Customer Service. They were very friendly, professional, courteous and timely. Will use them again. More

by Toyota Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frontis Green
Report | Print
Mar 03, 2025 -

Legacy Toyota of Dallas responded

We’re thrilled to hear you had a positive experience with our team. Providing friendly and professional service is our top priority. We look forward to serving you again soon! Regards, The Legacy Toyota of Dallas Team

February 27, 2025

My car was serviced in less time than the estimate. Would recommend this dealer to anyone. More

by cborresenjr
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frontis Green
Report | Print
Feb 28, 2025 -

Legacy Toyota of Dallas responded

We're thrilled to hear you had a quick service experience. Your recommendation means a lot to us. We look forward to serving you again! Regards, The Legacy Toyota of Dallas Team

February 26, 2025

Customer friendly, good service record, timely appointments. They have comfortable waiting are and clean drive-up and waiting area. Restroom facilities are very nice/clean. More

by m75215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frontis Green
Report | Print
Feb 27, 2025 -

Legacy Toyota of Dallas responded

We’re thrilled to hear you had a great experience with us. Our team works hard to maintain a welcoming environment, and we’re glad you enjoyed the comfort and cleanliness. We appreciate your feedback and look forward to serving you again! Regards, The Legacy Toyota of Dallas Team

February 22, 2025

Very Friendly and not pushy always helpful and considerate of my time also very helpful thank you so much More

by tanyateakell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
Feb 24, 2025 -

Legacy Toyota of Dallas responded

We're thrilled to hear you had a positive experience with our team. Your kind words motivate us to keep providing friendly and considerate service. We appreciate your support! Regards, The Legacy Toyota of Dallas Team

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