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Legacy Toyota of Dallas

Dallas, TX

Overview
Reviews
4.9
69 Reviews
Call Dealership (945) 207-3254
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39660 Lyndon B Johnson Fwy

Dallas, TX

75237

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customer service

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Showing 69 reviews

December 12, 2024

I would recommend Frontis as he has made each visit easy and with care and interest in making sure my car is road ready. Frontis Green is the best! More

by shaunaedmonds49
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frontis Green
Report | Print
Dec 13, 2024 -

Legacy Toyota of Dallas responded

Thank you for your fantastic review, Shauna! We're thrilled to hear that Frontis provided you with such attentive service. Your satisfaction means a lot to us, and we appreciate your recommendation! Safe travels on the road! Regards, The Legacy Toyota of Dallas Team

December 05, 2024

I Would strongly recommend their service department and in particular, Service Manager Frontis Green. They do an outstanding job. More

by LG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frontis Green
Report | Print
Dec 06, 2024 -

Legacy Toyota of Dallas responded

Thank you, LG! We’re thrilled to hear that you had a great experience with our service department and Frontis. Your recommendation means a lot to us, and we’re glad we could meet your expectations! Regards, The Legacy Toyota of Dallas Team

November 09, 2024

Francis was amazing. Dropped off my car over the weekend and it was ready by Monday. Took care of everything that was needed for my vehicle More

by Smithstacy51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frontis Green
Report | Print
Nov 11, 2024 -

Legacy Toyota of Dallas responded

We're thrilled to hear about your positive experience with Francis. Efficient service is what we strive for, and it’s great to know your car was ready so quickly. We appreciate your support and look forward to serving you again! Regards, The Legacy Toyota of Dallas Team

November 08, 2024

Have been using dealership for 8+ years, always a good experience. Confident and professional staff. Thank you for your sevice. More

by drrittenberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McCormick
Report | Print
Nov 11, 2024 -

Legacy Toyota of Dallas responded

We’re thrilled to hear that you’ve had such a positive experience with us over the years. Our team is dedicated to providing exceptional service, and your feedback means a lot. Looking forward to continuing to serve you! Regards, The Legacy Toyota of Dallas Team

November 08, 2024

Great service and very professional The Service advisor John Decker took his time and did a great job 👏 thank you that’s why I keep coming back bringing both of my vehicles More

by hlhtad60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Decker
Report | Print
Nov 11, 2024 -

Legacy Toyota of Dallas responded

Thanks for your fantastic review! We're thrilled to hear that John provided you with excellent service. Your loyalty means a lot to us, and we look forward to continuing to serve you and your vehicles in the future! Regards, The Legacy Toyota of Dallas Team

Nov 11, 2024 -

hlhtad60 responded

Always great service

November 05, 2024

Benny did a great job communicating throughout the process. Vehicle was dropped off early and completed before days end. More

by Grady K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Nov 06, 2024 -

Legacy Toyota of Dallas responded

Thanks for the fantastic review, Grady! We're thrilled to hear that Benny's communication made your experience smooth and that your vehicle was ready ahead of time. Your satisfaction is our priority, and we appreciate your feedback! Regards, The Legacy Toyota of Dallas Team

October 20, 2024

Will was very helpful, and hospitable. They gave me a ride home. Service was fast also. More

by SHAWND9781
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Report | Print
Oct 21, 2024 -

Legacy Toyota of Dallas responded

Shawn, we’re thrilled to hear about your positive experience! It’s great to know that Will made such a lasting impression with their hospitality. We appreciate your kind words and look forward to serving you again soon! Regards, The Legacy Toyota of Dallas Team

October 13, 2024

Awesome, always great honest service and always willing to help and explain if there are any issues More

by alton_humphrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil
Report | Print
Oct 14, 2024 -

Legacy Toyota of Dallas responded

Thanks for the fantastic feedback, Alton! We're thrilled to hear you appreciate our honest service and support. Our team is always here to help, and your satisfaction means the world to us. Looking forward to serving you again! Regards, The Legacy Toyota of Dallas Team

October 06, 2024

My Advisor was very informative and help me with all my car needs and questions More

by shani_142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dixon
Report | Print
Oct 07, 2024 -

Legacy Toyota of Dallas responded

Thanks for the fantastic feedback, Shani! We're thrilled to hear that your advisor provided the information and support you needed. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! Regards, The Legacy Toyota of Dallas Team

September 25, 2024

Legacy Toyota is the only shop I allow to work on our car. Bought it new there, continued service there, always professional, knowledgeable, & timely. More

by Good2bcn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magdaleno, John Decker, Frank Guerrero
Report | Print
Sep 26, 2024 -

Legacy Toyota of Dallas responded

We’re thrilled to hear about your positive experiences with us! Our team takes pride in delivering professional and timely service. Thank you for trusting Legacy Toyota of Dallas with your vehicle—we look forward to continuing to serve you! Regards, The Legacy Toyota of Dallas Team

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