Legacy Westbank Buick GMC

The most wonderful people are over there, especially Zack. He’s an advisor over there to my car having an accident. I wish I could stay part of the legacy family. Zack. He’s an advisor over there to my car having an accident. I wish I could stay part of the legacy family. More

Patrick went out of his way to satisfy me as a customer. Thank you patrick Thank you patrick More

Had another great experience getting my truck serviced at Legacy, in and out in a flash! Legacy, in and out in a flash! More

They always are available when I need help with my vehicle and they are very courteous. They are very knowledgable about my vehicle. vehicle and they are very courteous. They are very knowledgable about my vehicle. More

I bought my car in because the tire monitor light was on, still on $3,400 later, I order a part for my console. Have been waiting on it for 3 months the first one came in was melted sent off for another one still on $3,400 later, I order a part for my console. Have been waiting on it for 3 months the first one came in was melted sent off for another one, still waiting to date. No call on when it would be in or nothing. I guess you all think I just have money to give away. Do any one do follow up work.??? More

The dealership can use some work but the issue is the 2022 Denali HD truck electronics. It’s garbage! I’ve been with Toyota for 20 years and the first GMC I’ve ever owned is just bad. Issues since day on 2022 Denali HD truck electronics. It’s garbage! I’ve been with Toyota for 20 years and the first GMC I’ve ever owned is just bad. Issues since day one and the problem still haunts me. GMC knows I have a problem and yet they do nothing about it. Extremely frustrating position to be in!!!🥵 More

I give the service department 5 stars because they were OUTSTANDING. Always exceeding my expectations and getting my vehicle out of service in a timely manner. HIGHLY RECOMMEND. Pat, Becca, Vincent , and Z OUTSTANDING. Always exceeding my expectations and getting my vehicle out of service in a timely manner. HIGHLY RECOMMEND. Pat, Becca, Vincent , and Zach are the best! More

Call to make sure I have my appointment and always have appointments around my schedule. The most polite individuals I know! Thank you for making me feel appreciated for being a GMC owner! appointments around my schedule. The most polite individuals I know! Thank you for making me feel appreciated for being a GMC owner! More

I think the Service Department does a good job. Their prices are high but I feel a little comfort knowing that their mechanics are trained to work on GMC vehicles and they use OEM parts. My main co Their prices are high but I feel a little comfort knowing that their mechanics are trained to work on GMC vehicles and they use OEM parts. My main complaint is their service department is overworked. It took me nearly two weeks to get my power steering unit repaired after it went out on me and it was a recall item that was covered 100%. Add tires and brakes and my car was in the shop 11 days. But there are not a lot of choices so I just have to deal with it. I think the previous GMC was a step above this one but that was pre-pandemic. More

Excellent staff, excellent service. Zach and Becky Thompson are fabulous. Very Very happy with the way i was treated. Zach and Becky Thompson are fabulous. Very Very happy with the way i was treated. More