Bohn Buick GMC - Service Center

Unorganized. Service takes too long. Two+ hours for oil change and tire rotation. Completed Vehicle sits outside while staff have continuous conversations amongs Service takes too long. Two+ hours for oil change and tire rotation. Completed Vehicle sits outside while staff have continuous conversations amongst each other. I notify them that my Car is just sitting, then I continue to wait while paperwork is processed. More

The communication and work done on my vehicle was great. . Appreciate how nice everyone was and how nice they are . Appreciate how nice everyone was and how nice they are More

Becky and her team was great would recommend them to anybody that buys a call from legacy anybody that buys a call from legacy More

Never received message about my car needing certain things needed to be done they waited until the warranty was over had my car service 3 are maybe 4 times now that the warranty is over I need serval t things needed to be done they waited until the warranty was over had my car service 3 are maybe 4 times now that the warranty is over I need serval things done More

Legacy Westbank Buick Completed my car oil change and tire rotation in a timely manner. tire rotation in a timely manner. More

Thank you for fitting my car in for service on same day. I appreciate your help and communication throughout the process. I appreciate your help and communication throughout the process. More

I own a Cadillac CTS from New Orleans Cadillac and am not happy with their attitude. I have gone to Legacy the last several times for service and found it to be very pleasant calm environment. John made u happy with their attitude. I have gone to Legacy the last several times for service and found it to be very pleasant calm environment. John made us feel wanted and very comfortable. 100% More

I HAVE BEEN GETTING GREAT SERVICE FROM LEGACY FOR THE PAST 3 YEARS. THE SERVICE STAFF ARE ALWAYS FRIENDLY WE HAVE PURCHASED SEVERAL CARS FRO LEGACY PAST 3 YEARS. THE SERVICE STAFF ARE ALWAYS FRIENDLY WE HAVE PURCHASED SEVERAL CARS FRO LEGACY More

I’m writing to express serious concern about the service experience with my GMC Acadia (dropped off on July 15th for a fuel-related issue). This was a scheduled appointment I waited over a week for. Yet, I’ experience with my GMC Acadia (dropped off on July 15th for a fuel-related issue). This was a scheduled appointment I waited over a week for. Yet, I’ve received almost no communication since drop-off — only a vague confirmation of the issue I already diagnosed myself. This is day three, and I still have no quote, repair timeline, or any update beyond what I provided at check-in. I was told my car is “in the back of the line,” which defeats the purpose of scheduling in advance. I’ve purchased two vehicles from your dealership and was considering a third, but this lack of transparency and service has made me reconsider. I’d like to request a full update today — including a repair quote and estimated timeline — or I will need to elevate this complaint beyond your location. Sincerely, Andrew Lessig More

Danielle was excellent to work with I would happily recommend Legacy to everyone I know recommend Legacy to everyone I know More