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Bohn Buick GMC - Service Center

Harvey, LA

4.3
272 Reviews
Call Service Center (504) 910-8235

272 Reviews of Bohn Buick GMC - Service Center

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October 31, 2023

Very friendly and very efficient will bring my vehicle back to keep the maintenance up More

by cgispert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAT ROE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2023 -

Legacy Westbank Buick GMC responded

Thank You!!

Helpful
October 31, 2023

Very good customer service rep but probably lacking in the technician area- always most leave car for several days for any repairs More

by Eddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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Nov 04, 2023 -

Legacy Westbank Buick GMC responded

Sorry about that, we are busier than ever in the service dept. We hope to turn it around much quicker for you. We do appreciate your feedback.

Helpful
October 30, 2023

They were extremely professional and nice. They kept me informed of the repairs needed and ones recommended for the future. More

by GETTLEROX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAT ROE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2023 -

Legacy Westbank Buick GMC responded

Awesome, we understand communication is key to keeping the customer happy with us. Thanks for the review.

Helpful
October 29, 2023

I took my car in for a simple oil change on Thurday. Friday it began leaking. Came back to the dearship on Monday and I was told that I would have to leave my car for 2 days so that they could figure ou More

by d_mccovins
Recommend Dealer
No
Employees Worked With
PAT ROE
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
October 29, 2023

Great service on time with appointment good personal experience I have to say they are professional as well More

by J.R. chiasson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAT ROE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2023 -

Legacy Westbank Buick GMC responded

We appreciate that J.R. We look forward to helping you with your future needs at Legacy Westbank. Thanks for the 5-Star review.

Helpful
October 27, 2023

Always professional n friendly speedy service , take time to explain findings on vehicle n updates More

by TAMMIEMERRIDTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle service department
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Oct 27, 2023 -

Legacy Westbank Buick GMC responded

Thank you for the 5-Star review, and we appreciate your business.

Helpful
October 27, 2023

I went to get a oil change and tire rotation also air filter change they did that drive a couple of feet and discovered that my engine check light was very unprofessional also my tire caps were missing o More

by ERNICTASTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
PAT ROE
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Legacy Westbank Buick GMC responded

We apologize for your experience with the service department. I do appreciate you taking the time to leave us feedback. This gives our team a chance to get better. Also, when you're in the area again stop by so we can get those air caps taking care of for you & we can help with check engine light if still having problems with that. Hope you give us another shot in the future to turn your 1 -Star into a 5- Star review.

Helpful
October 25, 2023

They got me in and out on time. Everyone was very nice to work with there. More

by gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAT ROE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Legacy Westbank Buick GMC responded

THANK YOU FOR TAKING TIME TO LEAVE US A 5 STAR REVIEW.

Helpful
October 24, 2023

The courteous treatment of the sales people is unbelievable I felt real comfortable. Since I've had my car, any problems that came up was handled with care and efficiency. I would recommend the de More

by cjasper318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
COREY BELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Legacy Westbank Buick GMC responded

Thank you for leaving us a 5-star review. We appreciate your business and look forward to servicing you in the future.

Helpful
October 24, 2023

My service advisor was Becky. Everything went well mechanic did a Great job I talk to him and I’m very happy with the results. More

by cjjones55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAT ROE
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic was very nice explain everything to me.
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Oct 25, 2023 -

Legacy Westbank Buick GMC responded

We appreciate your business, and the 5 star review.

Helpful
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