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Bohn Buick GMC - Service Center

Harvey, LA

4.3
262 Reviews

262 Reviews of Bohn Buick GMC - Service Center

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October 24, 2023

Fast and courtesy very helpful and respectful and nice but they charged me and shouldn't have More

by norbert.terina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAT ROE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Legacy Westbank Buick GMC responded

Thanks for the Review, glad we could get you in and out in a timely manner. If you feel you were charged incorrectly, please reach out to our Service Manager for help resolving this.

October 24, 2023

Could not get a return call from Becky. I left two messages on two separate days for a return call and never received one. My car took two days longer to complete then what I was told. I ex More

by JMBLADSACKER
Recommend Dealer
No
Employees Worked With
Becky
Oct 25, 2023 -

Legacy Westbank Buick GMC responded

I appreciate you taking the time to leave us feedback on how your visit went. We do apologize for the lack of communication on our end. We will learn from this and make sure your next visit is 5 stars. Thanks for the feedback.

October 23, 2023

Legacy service staff are always professional in dealing with customers. We always bring our vehicle to the dealership for maintenance. More

by atstiward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAT ROE
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Legacy Westbank Buick GMC responded

Thank You!! We appreciate your loyalty to us.

October 21, 2023

Was told my truck was ready… picked it up…had to return it the following day for them to address the same problem. The only updates I received the seven days my truck was there…was when I called. After r More

by Ramp1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
PAT ROE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Legacy Westbank Buick GMC responded

We apologize for the experience you had during your last service visit. Thanks for the feedback, we hope to make your next visit 5 stars.

October 20, 2023

The people that work at this dealership are very friendly. The service person that I deal with makes sure that you are taken care of and you are comfortable with the job that was done to your vehicl More

by ASAMMARTINO76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
COREY BELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa, service department
Oct 25, 2023 -

Legacy Westbank Buick GMC responded

We love having Melissa on the team. Thanks for the 5-star review, and such kind words.

October 20, 2023

I made my appointment and someone called me to confirm the appointment and when I got to the dealership I was greeted with a smile and my service was done in order More

by sjbrown2911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS JOCHUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
PAT ROE
5.0
This rating includes all reviews, with more weight given to recent reviews.
COREY BELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Legacy Westbank Buick GMC responded

We appreciate you taking the time to leave us a good review.

October 19, 2023

Great experience with Vincent servicing my truck, he had me in and out quickly. I will definitely be back. More

by sheltongreen3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAT ROE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent
Oct 20, 2023 -

Legacy Westbank Buick GMC responded

Thank you for taking the time to leave us a review.

October 19, 2023

Professional and timely service. ..made appointment and I was received by the most courtesies representative...thank you for your service !! More

by elvirahaynes785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAT ROE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Legacy Westbank Buick GMC responded

Thank you.

October 18, 2023

Melissa helped me with everything and had it done the same day fast and good service More

by ALLENRICHARD504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gaston
Oct 20, 2023 -

Legacy Westbank Buick GMC responded

We appreciate you taking the time to leave us a Review.

October 17, 2023

Very impressed with the service at Legacy and Melissa Gaston was an absolute pleasure to work with.. More

by THELACHUTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gaston
Oct 20, 2023 -

Legacy Westbank Buick GMC responded

Thank you!!

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