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Lehigh Valley Acura
Emmaus, PA
999 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 999 reviews
July 27, 2017
Annual Scheduled Maintenance I recently had my 2006 Acura TL in for it's yearly service at Lehigh Valley Acura. I was suppose to drop it off and get a loaner. My service advisor I recently had my 2006 Acura TL in for it's yearly service at Lehigh Valley Acura. I was suppose to drop it off and get a loaner. My service advisor was Jim Copek. Jim listened to my concerns and to my surprise they were able to get my car done in little over one hour before closing and I was able to get my car back. They even washed and vacuumed my car!! Jim was very professional and executed the work that was performed flawlessly, thanks Jim!! More
by wpslxm
Employees Worked With
Jim Copek
July 24, 2017
Xavier Diaz was fantastic! Ask for him. I traveled 1.5 hours to test drive a vehicle. Xavier was very knowledgeable, patient, and really helped me figure out how to get me my dream car. I traveled 1.5 hours to test drive a vehicle. Xavier was very knowledgeable, patient, and really helped me figure out how to get me my dream car. He's fantastic. Ask to work with Xavier! More
by Jojo
Employees Worked With
Xavier Diaz
July 18, 2017
There is no dealership or service depatment better What can I say. Rex Weaver is the epitome of what a Service Director is. he is completely customer focused like no other service director i have eve What can I say. Rex Weaver is the epitome of what a Service Director is. he is completely customer focused like no other service director i have ever dealt with. His philosophy trickles down to all his employees. In all the years that we have been taking our cars to Vinart Acura, for inspections, repairs, etc. I have NEVER had to take my car back because the job was not done correctly the first time. That is rare today. Andy Wright runs a top notch operation and I have recommended to anyone that will listen to me that they should purchase their cars nowhere else but at the Vinart dealerships. Our family are lifetime customers! Jim Castagna More
by 2011MDX2013
July 15, 2017
Service is the aim My service experience with Lehigh Valley Acura has been excellent. All service advisors are kind, friendly, and helpful in making service decisions. My service experience with Lehigh Valley Acura has been excellent. All service advisors are kind, friendly, and helpful in making service decisions. I recently have been assisted by Jim Copek who is very good. Past help was provided by Jason Rose, and Wayne Kindall who are also great representatives of Lehigh Valley Acura. More
by yezersk
Employees Worked With
Jim Copek, Jason Rose, and Wayne Kindall
July 09, 2017
Leasing a new MDX. Very fair price for our trade in and lease agreement. Sales rep and manager worked well together to make a good deal for us with a 2017 MDX. Very fair price for our trade in and lease agreement. Sales rep and manager worked well together to make a good deal for us with a 2017 MDX. More
by TonyMars
Employees Worked With
Carlos Wejebe
June 29, 2017
First service on the TLX This was my first service on the TLX and the first service was free Wayne was the Service advisor. Wayne also had the technicans remove some marks fro This was my first service on the TLX and the first service was free Wayne was the Service advisor. Wayne also had the technicans remove some marks from the the side of the vehicle which he did not charge me for. Acura makes a very good car but the LV Acura service team, in cluding the manager, Rex, is the main reason I continue to buy cars from LV Acura. More
by Joe M
Employees Worked With
Wayne Tyndall
June 19, 2017
Two Thumbs Up Great customer service! The service manager kept in touch during the day and let me know progress and status once completed. Love my Acura RDX! Great customer service! The service manager kept in touch during the day and let me know progress and status once completed. Love my Acura RDX! More
by Alyse
Employees Worked With
Xavier Diaz; Chris in Service
June 18, 2017
Acura MDX Purchase Great team at Lehigh Valley Acura. They were easy to work with on a trade in and purchase. Answered all my questions on the car and made the experie Great team at Lehigh Valley Acura. They were easy to work with on a trade in and purchase. Answered all my questions on the car and made the experience pleasant. Vince was the best salesman I have worked with in the car shopping process. More
by Bill
Employees Worked With
Vince Luburich
May 30, 2017
Exceptional service Eoin Walshe and his entire team provided exceptional service that made the process of purchasing my first Acura completely seamless and enjoyable. Vin Eoin Walshe and his entire team provided exceptional service that made the process of purchasing my first Acura completely seamless and enjoyable. Vince Luburich guided me through each step to ensure that the vehicle of choice was the right match for me with a no pressure environment. More
by MegM11
Employees Worked With
Vince Luburich, Eoin Walshe
May 23, 2017
Service department is getting worse and worse I purchased a Acura 2015 TLX and that is the worse car I have ever bought from them LEHIGH VALLEY ACURA I took it in so noisy engine and some more is I purchased a Acura 2015 TLX and that is the worse car I have ever bought from them LEHIGH VALLEY ACURA I took it in so noisy engine and some more issues they say it was a warranty issue when I took my car in I had to deal with service guy his name is Wayne he gave word that he would call me to give me a update on my cal he never did on more then one occasion week passed and I had to call him to ask him what was going on with my car he told me it was fix and that they had test drive it the minute I go in the car I knew he was lying they never test drive it at all I had to bring my car back three separate times and every time Wayne said he would call me and he didn't I had to car to see what was going on with my car the service was never this bad I have been a customer with LHVA since December 2005 and this is the worse car I have ever got from them and the worse service has ever been i am feeling like taking my car back and never going there again that's how I am feeling right now and I really love Acura car I really hope they get it together if not the will never get my money ever again More
by nwarden
Employees Worked With
Wayne from service
