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Lehigh Valley Acura - Service Center

Emmaus, PA

4.8
592 Reviews
Call Service Center (610) 965-1181

592 Reviews of Lehigh Valley Acura - Service Center

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February 24, 2024

Courteous employees Excellent service Takes time for explanation of services Well informed throughout the process Trust in this center for any recommendations of services More

by Claire936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Report | Print
Feb 26, 2024 -

Lehigh Valley Acura responded

Claire, we're delighted to know you had such a positive experience at Lehigh Valley Acura. We pride ourselves on our excellent service and communication. Thanks for your trust in us!

February 24, 2024

Appreciate weekend hours and fast service while waiting for vehicle. Online scheduling for appt was easy. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Feb 26, 2024 -

Lehigh Valley Acura responded

Cindy, we're glad to know that you found our weekend hours and fast service at Lehigh Valley Acura convenient. We aim to make the process as easy as possible for our customers!

February 10, 2024

Mark is just fantastic! He puts the ‘serve’ in service- kind, thorough, thoughtful and effective. Very satisfied! More

by jimvan123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark jungblut
Report | Print
Feb 12, 2024 -

Lehigh Valley Acura responded

Jim, we're so glad to know you had a fantastic experience with Mark at Lehigh Valley Acura. Thanks for your kind words and the 5-star review!

February 04, 2024

Every time I visit the dealer, they are very friendly and knowledgeable. Felt confident working with Chelsie, she was excellent. More

by Dianetom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Lehigh Valley Acura responded

Dianetom, it's great to know that you had a positive experience with Chelsie and our team at Lehigh Valley Acura. We appreciate your feedback!

January 30, 2024

Very detailed of what I needed done. Great communication. I strongly recommend to go with Chelsie with any information More

by Jomy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Report | Print
Jan 30, 2024 -

Lehigh Valley Acura responded

Jomy, we're glad to know Chelsie provided you with detailed information and great communication at Lehigh Valley Acura. Thanks for the recommendation!

January 30, 2024

Pleasant service efficient work found dealership to be very capable of doing the work needed technicians good More

by jerome.e.powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea in-service
Report | Print
Jan 30, 2024 -

Lehigh Valley Acura responded

We appreciate your positive feedback! Our team at Lehigh Valley Acura strives to provide efficient and capable service. We're glad you found our technicians helpful. Safe travels ahead!

January 29, 2024

My service advisor gave an excellent explanation of the future service needs of my car. More

by Dbsnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Report | Print
Jan 29, 2024 -

Lehigh Valley Acura responded

Thanks for putting your trust in the Lehigh Valley Acura Team! We are committed to keeping each customer informed and updated throughout their visits - see you next time!

January 23, 2024

I couldn't be happier , Andy was very happy to explain everything and answer all concerns ! thank you !! Would recommend Acura dealership to friends!! More

by audsox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Llano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Lehigh Valley Acura responded

We're delighted to know that Andy was able to assist you and answer all your concerns at Lehigh Valley Acura. Thank you for recommending us, we appreciate it!

January 22, 2024

Very courteous, professional and knowledgeable. Highly recommend them for any and all service needs. Work done in a timely fashion. More

by Docoliverk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Lehigh Valley Acura responded

We appreciate your recommendation and are glad to know you've had a positive experience with our team at Lehigh Valley Acura! We strive for professionalism, knowledgeability, and efficiency in all we do so it's wonderful to receive this feedback. Thank you!

January 19, 2024

I have been taking my car here for decades and I will continue to take my vehicles here for decades more. More

by loansbigyard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Jan 22, 2024 -

Lehigh Valley Acura responded

We're so glad to have earned your trust over the years at Lehigh Valley Acura! Thanks for sticking with us, and we look forward to serving you in the decades ahead!

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