Lehighton Kia

im very pleased with the experience, the individualized service and my beautiful new Kia GT! service and my beautiful new Kia GT! More

I've yet to have any issues at all with service, other than an old employee that left my car looking dirtier than before the "car wash", they are great. than an old employee that left my car looking dirtier than before the "car wash", they are great. More

On Monday 07/03/2023 i brought my kia sorento in for an oil change, inspection and to find out why i was losing a quart of oil every 400 miles. In October or November i brought the car in for the same prob oil change, inspection and to find out why i was losing a quart of oil every 400 miles. In October or November i brought the car in for the same problem , i was told the gasket was shot and needed to be replaced. I said ok, what ever it takes. I sat there 7 hours before i was told they would give me a loner to go home and come back the next day to pick up my car. Next day i picked up my car . The problem was there was a nut or bolt that was striped or something and they had todrill it out, so i was told. Over the next few months i noticed i was still burning or losing oil which made me believe i just threw away a lot of money. I usually dealt with Scott R. Whatever Scott said needed to be replaced i did it because i had trust in his diagnosis.. So today i came in for an oil change and they had a new guy taking Scott place, it seems he must have got demoted or punished for something. Well after a long wait the service guy came to me and said i needed brakes, ball joints, which i believe i had done in Feb Or December plus there was a stripped bolt on my gasket that the oil was leaking out of. Plus he had the xxxxx to try and charge me for that. I saw Scott and ask him to intervene but i guess he didn't want to get involved. I am not paying twice for the job that should have been done right by a CHAD in the first place. Bottom line, i didnt get my oil change, i didnt get an inspection because the service guy i would fail for ball joints, i didnt get my OIL problem solved but i did shell out over $300 for brakes. I am disappointed in the service needless to say by the kia service department. I use to have faith in the service department but i can see now that when your dealing with car company's, no matter if its salesman or the service department you're dealing with the lowest form of life on the planet. I know this will not get me any brownie points but there is no way in xxxx i am paying twice for the same job. You can call or e mail me. I use to be a supporter., right now KIA in my book sucks . The best thing that happened was the girl who washed my car did a great job More

I enjoyed working with Sam and Lehighton Kia. He was very easy to work with, I would definitely recommend him! He made the process smooth and easy! He was very easy to work with, I would definitely recommend him! He made the process smooth and easy! More

Overall a good experience at the service center which is the norm for this dealership. the norm for this dealership. More

Excellent people and service, will continue to go there. Wish they eould open Saturdays again soon. Wish they eould open Saturdays again soon. More

Dealership was very efficient and courteous. Nice waiting lounge. Took care of getting me an awesome rental car until parts for my car came in. Nice waiting lounge. Took care of getting me an awesome rental car until parts for my car came in. More

Efficient and informative while you are at dealership. Very helpful in all areas, and friendly. Very helpful in all areas, and friendly. More

The service department has always taken time to answer any question I have. They take the time to explain why and what needs to be done on my car. any question I have. They take the time to explain why and what needs to be done on my car. More

Overall, overall staff is friendly. My disappointment is and how long it takes to get in and out although I believe that’s done purposely so the sales people have an opportunity to talk My disappointment is and how long it takes to get in and out although I believe that’s done purposely so the sales people have an opportunity to talk to you. But I always have a good experience. More